Me and my family have been using the chocolate, strawberry, vanilla and plain powders for over a year. The kids love their chocolate and cacao hot chocolates and I use the plain in their pancakes t... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Always loved the cartons fantastic product, thought I would try the concentrated version. It's nothing like the cartons doesn't give you that warming feeling and really salty. Really gutted and does... Näytä lisää
Yritys on vastannut
Got the vanilla flavour collagen protein blend. Tastes really good without a hint of broth flavour. Was going to use it to add to my morning coffee but it tastes so good, I just have it on its own. H... Näytä lisää
Yritys on vastannut
Freja Bone Broth! Well what can i say, an excellent online experience with this great company. Excellent customer support from Evie, such a wonderful and kind person. I purchased a product which if I’... Näytä lisää
Yritys on vastannut
4,3
Erinomainen
242 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 82 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Delivery was prompt and the bone broth…
Delivery was prompt and the bone broth is delicious. Thank you
26. toukokuuta 2026
Vastaus yritykseltä Freja Bone Broth
Hi there,
Thanks for the lovely review! So pleased you're enjoying the bone broth 😊
Evie,
Team Freja
I like the chicken bone broth
I like the chicken bone broth. Unfortunately it's prohibitively expensive so I only buy when on special at Tesco or Amazon.
Was tempted to buy directly from freja but read the small print on deliveries and policy on lost deliveries and decided against it due to a lack of confidence.
Looks like I was right to trust my gut feeling based on reviews here. If they start using a competent carrier, I'll reconsider.
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freja Bone Broth
Hi there,
Thank you for your review and for being a fan of our Chicken Sipping Bone Broth – we're really pleased to hear you enjoy it!
We completely understand your concerns about the price. Our Chicken Sipping Bone Broth is our most premium product, which is reflected in the cost. If you're looking for a more economical option, our Instant Bone Broth range may be worth considering, as it works out cheaper per serving while still providing the same benefits.
Regarding deliveries, we're sorry that our policy gave you cause for concern. While lost parcels are thankfully rare, if a delivery ever does go missing, our customer support team would be happy to investigate and arrange a replacement.
We also offer two courier options at checkout – Evri and DPD – so customers can choose the service they feel most comfortable with.
Thank you again for your feedback 😊
Evie,
Team Freja
Love the broth and often just heat up a…
Love the broth and often just heat up a carton full and drink with a little pepper and salt.
Great with my stews and would recommend this to everyone
26. toukokuuta 2026
Vastaus yritykseltä Freja Bone Broth
Hi there,
Thank you for your lovely review! We're so pleased you enjoy our bone broth on its own and in your stews 🙌
Evie,
Team Freja
Saw it on FBook
26. toukokuuta 2026
Vastaus yritykseltä Freja Bone Broth
Hi Ralph,
Thanks for the 5 stars! We appreciate your support 🙌
Evie,
Team Freja
Love this product
Love this product. Great for nails and hair. It just feels so good when you drink. Clean food, that is good for you. Company listens to its customers, bringing improvements to the packaging and product. I would recommend this company and it’s team😊
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freja Bone Broth
Hi Donna,
Thank you for your lovely review! We're so happy you're loving the product and appreciate your support 😊
Evie,
Team Freja
Excellent Product
The product is excellent. Unfortunately, I had to defer my present order to August and Freja did this promptly with no hassle or quibbles. I look forward to my next order.
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freja Bone Broth
Hi Lucy,
Thanks for the lovely review! So pleased we could help you quickly 😊
Evie,
Team Freja
Customer service
The products are a great way to get protein and nutrients in an easy way. I’ve used the cartons and now tried the powder which I find easier to keep in storage. My next product to try is the concentrate. The customer service is excellent if you ask a question. Very focused on valuing customers.
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freja Bone Broth
Hi Janice,
Thank you for your kind feedback on our products and customer service! We hope you'll love the new Concentrate too 😊
Evie,
Team Freja
Freja Foods is an ethical and kind…
Freja Foods is an ethical and kind company. The coupon I had, was expired and yet, they still gave me the discount which as an elderly pensioner, i am immensely grateful for and definirely will contiinue ordering these wonderful products.
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freja Bone Broth
HI Diana,
Thank you for your lovely review! So pleased you're enjoying our products and had a positive experience with our customer service 😊
Evie,
Team Freja
Great product and customer service are…
Great product and customer service are super efficient
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freja Bone Broth
Hi Danilo,
Thanks for your lovely feedback! We really appreciate the support 😊
Evie,
Team Freja
Great product
24. huhtikuuta 2026
Vastaus yritykseltä Freja Bone Broth
Hi Nubia,
Thanks for the 5 stars! We appreciate your support 😊
Evie,
Team Freja
The taste is much too strong for smoothies
The bone broth is okay although I feel like it leaves a bitter aftertaste. But if the benefits are so good, then that’s a trade off I’d take. BUT I also bought the vanilla collagen and protein shake to mix in with my smoothies and it’s undrinkable. It’s smells like chicken so strongly, and the taste is also very strong and bitter— there is no way you could “mix with milk or water” per the instructions and enjoy. Who enjoys drinking vanilla-chicken flavoured smoothies?! I tried putting only one tablespoon and I had to pinch my nose before drinking. I added loads of fruit and thought that would mask the taste but you can still taste the chicken broth. It’s horrendous, and at £25 for 300g I can’t believe this is selling. Great idea but please can you work on the taste.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freja Bone Broth
Hi there,
Thank you for your feedback. We’re really sorry to hear the Vanilla Shake wasn’t enjoyable for you.
Because our shakes are made with real bone broth and no artificial flavourings, there is naturally a more savoury note than you’d get in a typical protein shake. That said, it absolutely shouldn’t feel unpleasant or difficult to drink, and we completely understand your disappointment from what you’ve described.
Your comments on the flavour and aftertaste are genuinely helpful and will be shared with our product team as we continue improving the range.
Thank you again for taking the time to share your experience.
Evie,
Team Freja
Daily essential
Have a monthly delivery of bone broth.Having a husband who has eating issues post mouth cancer surgery,adding bone broth to his routine improves his nutrition and is always a welcome drink for someone who now finds eating a very unsatisfying experience.
24. huhtikuuta 2026
Vastaus yritykseltä Freja Bone Broth
Hi Maggie,
Thank you so much for sharing this. It’s so moving to hear that our broth is helping your husband navigate such a difficult recovery.
We'll make sure those monthly deliveries keep coming right on time 😊
Evie,
Team Freja
Worth the money
Products are great, customer services were fab with any questions I had. I love the subscription service, and getting the email to let me know it's due soon so I can amend if needed.
25. maaliskuuta 2026
Vastaus yritykseltä Freja Bone Broth
Hi Charlie,
Thanks for your lovely review! So pleased you're enjoying our products and customer service experience 💛
Evie,
Team Freja
Vastaus yritykseltä Freja Bone Broth
Hi Karen!
Thanks for the lovely review - we're so pleased you're enjoying our bone broths 😊
Evie,
Team Freja
Great customer service & products
The customer service team are wonderfully responsive and endeavour to solve any problem quickly, efficiently and to the customers satisfaction. It feels like stepping back in time when customers come first.
I very much appreciate this company and their goods, and now their ethos.
Thank you.
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freja Bone Broth
Hi there,
Thank you so much for the lovely review! We're so pleased we could solve your problem quickly for you, and that you're enjoying our products 💛
Evie,
Team Freja
Fabulous every time,wouldn’t be with…
Fabulous every time,wouldn’t be with out it
25. maaliskuuta 2026
Vastaus yritykseltä Freja Bone Broth
Hi Janice,
Thanks for the lovely review! So pleased you're enjoying our products 😊
Evie,
Team Freja
Was so excited to try this and was…
Was so excited to try this and was hoping to drink one every day. However, they are not nice to drink 😞. Will have to try them with cooking but that means it won't be an every day thing. Shame!
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freja Bone Broth
Hi Louise,
Thanks for giving it a try and for your honest feedback. We’re sorry it didn’t hit the mark as a daily drink for you.
Using it in cooking is a great way to boost your collagen, protein, and amino acid intake, so we’re glad you’re giving that a go.
We appreciate you sharing your thoughts with us 😊
Evie,
Team Freja
I live alone and direct a busy company
I live alone and direct a busy company, so quite often time is short, I have little time to cook, however I do tend to eat proper food- ready meals never!
I find the Freja broths great as additions to my quickly prepared meals. I like the taste, both as a drink and as convenient additions to fresh food. To those that use the Yuka App you will find that Frejafoods come up as top class for the provision of the stuff to use in your diet. I also find the customer service to be efficient and also top class. Highly recommended.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freja Bone Broth
Hi Haydn,
Thanks for the lovely review!
It means a lot to hear how well Freja fits into your routine, especially when time is tight but quality still matters.
We’re so pleased you’re enjoying both the taste and the versatility. Whether it’s a quick meal addition or something to sip, that’s exactly how we hope it’s used.
And thank you as well for your kind words on our customer service ☺️
Evie,
Team Freja
Amazing bone broth
The broth product range from Freja is delicious and worth the price, the customer service team is is exceptional.
Highly recommended, and thank you
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freja Bone Broth
Hi Spencer,
Thanks for your lovely feedback! So pleased you're enjoying our product range 😌
Evie,
Team Freja
Order took 10 days to arrive.
Order took 10 days to arrive.
Not a huge issue but I wasn't made aware of the the known delay at the time of placing my order. If I'd known, I could have ordered an alternative elsewhere as I was purchasing when I was under the weather with stomach issues and required this to aid my recovery.
Such a shame as broth is of good quality but in future I will be making my own so I can control when I receive it.
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Freja Bone Broth
Hi there,
Thank you for taking the time to leave your review, and I’m really sorry your order took longer than expected to arrive.
We recently went through a warehouse move which unfortunately caused some delays, and we completely understand how frustrating that must have been - especially when you were relying on the broth while feeling unwell.
We should have been in touch at the time to explain the delay and offer a discount code as an apology. If you didn’t receive this, please do reach out to us at hello@frejafoods.com and our team will be happy to sort that for you.
We really appreciate your kind words about the quality of the broth, and we’re sorry the experience around delivery let you down 😊
Evie,
Team Freja
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