freemius.com Arvostelua 

Their support is extremely quick and top-notch

Their support is really good especially quick with their responses

Partnering with Freemius saves time and hassle when selling your WordPress plugins. Everything is built in when you integrate it with your product, including marketing tools, product stats, seamless checkout/cart integration, customer-friendly account management, developer dashboards, discounts, automatic pro and free-version ZIP deployment, coupons, etc.

So as a developer, you have more time to focus on the software development aspect of your plugins!

I've been using Freemius as the Merchant of Record for my WordPress plugin business since the end of 2022. They are handling payments, billing, and subscriptions for me, which meant that I didn't have to create a custom solution for that myself, but can focus on the product. Another main advantage is the automatic tax compliance, especially as handling sales tax and VAT in the European Union can be quite a hassle. Whenever I needed help with some odd request, the support team was always quick and helpful. I definitely don't regret choosing Freemius!

Freemius is the best Merchant of Record solution for my WordPress plugin business. It also handles tax compliance and invoices for the customers seamlessly. And it comes with many great built-in features, like, for example, a cart abandonment recovery mechanism. The support is wonderful too.

We've been selling our WordPress plugins and themes through Freemius for years now and it has been an excellent experience.

The licensing system simply works. Activations, renewals, upgrades, subscriptions, all of it runs reliably in the background and we never have to think about it.

The Merchant of Record part is a huge relief too. VAT, invoicing and tax compliance are handled for us, which as a German company selling worldwide saves us a lot of time every month.

We also really appreciate their support. Always friendly and quick to respond whenever we have open questions, and they clearly know the WordPress ecosystem.

Happy customers here, definitely recommended. 👏

We recently started working with Freemius and have had a very positive experience so far. The onboarding process was smooth, the platform is easy to work with, and the team has been responsive and helpful. Great experience overall.

Easy to setup and to launch your WordPress product.
The fees are quite high though.

I often get questions from new WordPress developers who want to start selling their plugins or other digital products.

Whenever someone asks me for advice about handling payments, subscriptions, licensing, renewals, and all the other things that come with selling a WordPress product, I usually recommend Freemius.

For a new developer, there are already so many things to think about while building and improving the product. Freemius makes it much easier to get started because you don’t have to build your own payment, licensing and subscription management system from scratch.

You can focus more on your product, your users and growing your business while Freemius takes care of much of the selling infrastructure.

So if you are a new WordPress developer planning to sell plugins, themes or other digital products, I would definitely suggest considering Freemius.

Satinder Singh
Co-founder, Cool Plugins

Freemius is a fantastic platform that takes all the headache out of monetizing WordPress plugins and themes. Instead of dealing with the stress of global taxes, recurring subscriptions, and payment gateways, Freemius handles it all automatically as the Merchant of Record. The dashboard is clean, intuitive, and very easy to navigate, making the initial setup process incredibly straightforward. What I appreciate most is their customer support team—they are always fast, responsive, and genuinely helpful whenever you need them. It completely frees up my time so I can just focus on coding and improving my products instead of worrying about administrative tasks and billing infrastructure. Highly recommended for any developer looking for a simple, all-in-one solution to sell their software!

We’ve had a great experience with Freemius. They handle payments, subscriptions, and tax compliance, and their support team is always responsive and helpful.

Recently, we had an immediate cash-flow issue, and their team quickly worked with us on a payout solution. We really appreciated their flexibility and support.

Highly recommended for software businesses looking for a reliable Merchant of Record.

I had submitted a support request through Freemius for my OceanWP product and received a reply on the next business day. No delays, completely helpful and responsive. MJ took care of my concerns immediately and provided me with the capability to handle other concerns directly.

Thank you MJ!

I received a response to my message within a VERY short time. The technician immediately understood my problem and provided clear instructions on how to resolve it. They also followed up to ensure that everything was well. I'm impressed!

A huge shoutout to Laurence from the Freemius team! Really appreciate all the hard work you put in. Your dedication to resolving issues is always commendable, and above all, you’re someone we can truly depend on.

It’s great to have people like you by our side as software makers. Cheers! 🙌

This platform is such a lifesaver for a solo developer like me. It has helped me monetize my first commercial WordPress plugin. Their features (licensing, cart recovery, and developer APIs) are a real deal when it comes to scaling your product. It takes so much effort and automates everything for you so you can focus on improving your product rather than scratching your head with sales, invoices, and tax handling.

Please wordpress plugin developer, stay away from freemius, its very complicated to integrate, test locally and also very complex for client s also to pay & get PRO. I as developer will not recommend to go with freemius to integrate subscription based payment in your wordpress plugin for business.

I requested a refund on April 10th 2026. I never received any reaction, much less a refund.

Submitting a contact / customer support request is useless. They don't get back to you and you don't even get a confirmation email of your request.

Don't trust this company.

Warning, it is a scam company
They ”offer” Remember, we have a 14 Day Satisfaction Guarantee, so if you are unhappy with Post SMTP Pro or have an issue that we are unable to resolve, we'll happily consider offering a 100% refund of your money within 14 days of your original purchase.”
But they refuse to refund

How did you stole my card details? Scammers, give me my money back, I didn't purchased anything from you, I don't even know who you are.

They won't refund the money.
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