Adrenaline Martial Arts  Arvostelua 

Tried to book a grading for my son. The money left my account but no confirmation email or details sent. I messaged people, called the office line etc but they didn't get back to me. I only got an email response from the manager on the day saying that my son could attend, but this was in a different location than we originally planned and we had already made other plans. I sent the manager a screenshot showing that the money had left my account and he agreed to a refund but then stopped all contact and no refund received. I've now canceled my subscription.

Initially Adrenaline seems great, offers a free trial, they give a certificate, picture and personalised white belt following this trial but this is all to excite your child. Signing on fee, is £149, but they offer £50 off this if you sign up same day. Taking money seems to be a running theme throughout the company. If they can afford to do this for less, they should say the joining fee is £99, we felt really rushed to join to make use of the offer despite having trials booked elsewhere which we didn’t end up doing as the little welcome gift was enough to make your child want to stay.
Great communication to get you in and once you’re in and they get their money they’re not bothered.
You have to pay for everything else on top of your £100 monthly fee.
Gradings fell on two of our regular sessions and an alternative session was offered but it was unsuitable. I am yet to receive a refund despite informing Adrenaline well in advance that the revised session was unsuitable.
Following this we gave one month’s notice to leave, no acknowledgement or contact regarding this apart from an email from a third party company telling us we had cancelled our DD.
Classes themselves, are mixed levels and ages. A fair bit of standing around rather than doing something physical. Also has helpers that a shorter then the children taking part so they cannot perform some of the moves correctly.
On their website they talk about complimentary beverages of your choice - this has happened once since attending twice a week for months. It also says classes are always open for spectators to watch all the action - this is true behind a funny plastic window where you see your own reflection more then the class and the TV’s which are rarely on showing the class run about 4 minutes behind. Overall, I think it’s extremely overpriced for the content/quality of the classes but the facilities are nice.