Franklins Removals LTD Arvostelua 

370
•
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We had excellent service from Jamie F, Paddy. Gaz and Mike. They helped us move across Lichfield in terrible weather and ensured all our our possessions were safely packed, transported and unloaded. T... Näytä lisää

Saanut 5/5 tähteä

Slight confusion at first about the pick up date in Germany, but after the driver contacted me to explain the planed time, all went extremely smoothly. Mike and Lee were very helpful and efficient.... Näytä lisää

Saanut 5/5 tähteä

Franklins Removals were excellent in supporting my move from France to UK. Paul and Jake were amazing in collecting my belongings and were so friendly and efficient. They were also super nice to m... Näytä lisää

Saanut 5/5 tähteä

I can’t recommend Franklins highly enough. Paul H and Zak were super helpful, friendly and efficient,🤩 and Bev in the office held my hand via email every step of the way, from London to Marseille.... Näytä lisää

Yrityksen tiedot

  1. Muutto- ja säilytyspalvelu

Yrityksen kirjoittama

Here at Franklins Removals, we are a family run business established in 1985 offering the complete moving experience for our customers. With over 35 years of experience in the industry we have the full knowledge of what is required and your every need will be carefully adhered too. We offer International, European and UK Removal Services.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

370 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 83 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(370)

193 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

A great downsize experience!

A great experience. Bev in the office was great at taking my numerous anxious phone calls! Karl, Cameron and Paddy were fantastic helping us with my mum’s downsize. They arrived on time and worked solidly and cheerfully until we were settled. Listened carefully to where everything was needed and were really helpful and sensitive to needs.

31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Up the villa

Kieran, Aidan and Lewis (plus Bev behind the scenes) made moving house so much easier. On time, relaxed, professional, polite, thank you for making a stressful transition so much smoother.

Paul and Isaac found our remote island home with zero drama, navigated a gravel track and hairpin bend with complete ease and couldn't have been more helpful.

After quotes from big faceless companies to Facebook man-and-van solutions it was such a relief to find Franklins, totally professional and reliable with old fashioned personal customer service with real humans, fairly priced and totally worth it.

27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Franklins carried out the removal of…

Franklins carried out the removal of our furniture from France to the UK. Although Bev in the office was always decent to deal with, our experience as a whole was appalling. The removals team at the UK end were mostly surly and rude. The standard of service delivery was awful and numerous items were smashed, scratched and damaged. I do not believe that any care was taken and the loading had obviously been conducted without any thought, heavy chair placed on top of an antique table etc. After discovering all of the broken items we contacted Franklins and were directed to their insurance agent who said that as we had not taken out the enhanced cover the amount claimable was minimal. So despite the damage being entirely Franklins fault no responcibility will be taken by them. There are a number of companies in this field, I would avoid this one.

29. tammikuuta 2026
Oma-aloitteinen arvostelu
Franklins Removals LTD-logo

Vastaus yritykseltä Franklins Removals LTD

Thank you for taking the time to leave your feedback. We are very sorry to hear that your experience, particularly at the point of delivery, fell below the standard we expect from our team.

We are also extremely sorry that a number of your belongings arrived damaged. We completely understand how disappointing and upsetting it is to receive your possessions in a condition different from when they were collected.

We would, however, like to clarify that we have not simply passed responsibility to the claims company. We have remained involved and have fully coordinated and assisted with the claim, providing the necessary information and documentation to enable it to be assessed. The claims company independently handles the assessment and settlement process once a formal claim has been submitted.

We take feedback regarding both the handling of customers' belongings and the conduct of our crews seriously, and we are sorry that the service you received on this occasion did not meet expectations.

Thank you also for your kind comments regarding Bev. We sincerely apologise for the overall experience and for the frustration and inconvenience caused.

Saanut 5/5 tähteä

Efficient yet careful, would use again

Super experience, very efficient yet careful collection and delivery drivers. The office team were also great, though the timeline with confirming a collection date and getting responses from HMRC was quite stressful. Overall though the team were super helpful, friendly and good at what they do. Would move with them internationally again! The guys that collected in Germany were Daz and Paul T, and the guys that delivered in the UK were Zak and Kerion, all of them were fantastic, friendly, super helpful and understanding. Top work all!

26. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic service.

Really pleased with the work of Karl and Zac. They were very professional and very pleasant. Nothing was too much trouble for them. Based on these two, and not forgetting Bev in the office I would definitely recommend Franklins removals for either a move in the UK or abroad.

6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Our belonging were delivered to France…

Our belonging were delivered to France from the Uk by Paul and daz and they were super efficient . They gave us an ETA between 4.00 and 4.30 and arrived bang on at 4.15. Pm
I could not recommend this company enough if you’re looking to relocate abroad. Our stuff was in good state when it arrived and no broken or lost items.

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Super service!

I recently used Franklins Removals Ltd to move all my belongings from the UK to Denmark, and I couldn’t be happier with the service.

The whole process was incredibly smooth and stress-free from start to finish. Everything was clearly explained, communication was great, and the move itself was handled professionally and efficiently.

A special thank you to our drivers, Paul and Lee, who did a fantastic job. They kept me regularly updated about timings and made sure I knew exactly when to expect delivery. Everything arrived safely, and their friendly, helpful attitude really made a difference.

I would highly recommend Franklins Removals Ltd to anyone planning an international move!

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic service

Paul & Lee were fantastic and moved everything very quickly. It was really smooth and they managed to reverse a big lorry down a little Dutch street. Very friendly gentlemen

25. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great experience and top people

Great experience and top people, made moving easy. No problem with a narrow street and awkward small apartment exit for furniture, everything was relaxed and smooth. Would 100% recommend!

25. helmikuuta 2026
Oma-aloitteinen arvostelu

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