I adore Francis Frith's beautiful image collection. I have found and ordered some lovely forgotten old photos which I treasure and now proudly framed and scattered around our house. I am saddened... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Good to see photos of my home village circa 1955 as I remembered it as a teenage schoolboy. The Nags Head was my dad's watering hole, the large walnut tree next to he newsagents always provided an ab... Näytä lisää
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Couldn`t believe there`s a company that reproduces old photographs to such a high quality resolution! Found an old photo of Waunfawr, where the wifes family holidayed as children, around the same er... Näytä lisää
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Purchased framed print of the green in front of house she was born & lived for my wife’s birthday. She loved it. Nicely mounted & framed. Delivered on time for her special day. Highly recommend Franci... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä The Francis Frith Collection
Yrityksen kirjoittama
About Us
The Francis Frith Collection is a unique, nationally important and world renowned photo archive that has been delighting the public since 1860. Over the last 44 years, millions of customers have purchased our products.
Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
Family-owned and Run
Although we have several separate companies developing the Frith archive, we are and have been since 1860, a family-run business. We are small enough to care about every one of our customers, but experienced and professional enough run a very sophisticated business. Our workshops have been located in a Wiltshire village since 1998, and our prints and books are still produced there.
Quality, Guaranteed
Our products are hand-made, to order, and in most cases are signed by the individual who has put the finishing touches to the product. We guarantee every one of our products. Not that you should ever need it - our products have been surpassing customers' expectations for decades.
We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.
We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.
Yhteystiedot
1 Chilmark Estate House, SP3 5DU, Chilmark, Wiltshire, Yhdistynyt kuningaskunta
- 01722 716 376
- trustpilot@francisfrith.com
- francisfrith.com
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Delighted with the pictures …
Very helpful with information behind the pictures and really appreciated the expedited service in time for the holiday season. Pictures are lovely.
17. joulukuuta 2025
Vastaus yritykseltä The Francis Frith Collection
Thank you for taking the time to review your purchase.
Vastaus yritykseltä The Francis Frith Collection
Many thanks for the feedback.
Absolutely lovely item
Absolutely lovely item, exactly as expected. The recipient loved it as a Christmas gift! Thank you so much :) also really fast delivery
16. joulukuuta 2025
Vastaus yritykseltä The Francis Frith Collection
We are delighted to hear the recipient loved their gift.
Excellent customer service
I was delighted by the delivery time for this personalised calendar which I ordered just before midnight on 21st December. The site said it was not possible to have express delivery and that it would arrive after Christmas, possibly in early January. In fact, it arrived on 23rd December.
I had somehow had an inkling that this may happen, so had exchanged helpful, and speedy emails with customer services to change it to a pre Christmas address. Thank you!
22. joulukuuta 2025
Vastaus yritykseltä The Francis Frith Collection
It's great to hear that the calendar arrived before Christmas, as hoped.
Places you may have forgotten
Great, unique, photos of places previously buried in memory.
17. joulukuuta 2025
Vastaus yritykseltä The Francis Frith Collection
We are please to hear that you are delighted with your purchase.
Map print
Brilliant experience with this company. I was unsure whether the map print I wanted to order would arrive in time for Christmas, I phoned and spoke to Claire who ensured me the order would be dispatched in time and that she would personally look out for the order and email me once it had been processed.
The print arrived promptly on Friday 19th December, as Claire said it would, and was packaged very well. The print itself is lovely and of very good quality.
Would highly recommend this store.
19. joulukuuta 2025
Vastaus yritykseltä The Francis Frith Collection
Many thanks for your kind words, we very much appreciate feedback on our products and service.
Book arrived on time as predicted
Book arrived on time as predicted
Lovely pictures
18. joulukuuta 2025
Vastaus yritykseltä The Francis Frith Collection
It's good to hear that the delivery arrived as expected.
Superb
Superb. Fantastic photo. Arrived within specified time frame and was well packaged. Made a fantastic gift. Would use again.
26. marraskuuta 2025
Vastaus yritykseltä The Francis Frith Collection
We look forward to your next order and hope that you will be equally delighted with the purchase.
Excellent in every respect
It was a very fast delivery and, although fragile, the item arrived safely as well as promptly.
Also, I had a small query and emailed it. I had a reply within about 10 minutes. Brilliant.
In my experience, this company provides top quality products backed up with exceptional customer service.
Many thanks.
17. joulukuuta 2025
Vastaus yritykseltä The Francis Frith Collection
Many thanks for your detailed review of our Customer Service, we appreciate all feedback.
Excellent quick and personal service
Received a very fast response for locating a photo and to a request for the black and white photo to become coured. Coloured version kindly sent to me for approval as well! . Excellent service and very much appreciated gift.
10. joulukuuta 2025
Vastaus yritykseltä The Francis Frith Collection
It was a pleasure to have been of assistance with your order.
Quick delivery (much faster than…
Quick delivery (much faster than expected) and the detail was fantastic. My partner cried it was so beautiful.
16. joulukuuta 2025
Vastaus yritykseltä The Francis Frith Collection
Thank you so much for your feedback. We are delighted to hear that your partner loved the gift.
Delighted with the calendar.
Delighted with the calendar. A gift for my mother, and was able to find photographs of her home town from her youth. Ordering and delivery easy and very prompt. Would highly recommend.
17. joulukuuta 2025
Vastaus yritykseltä The Francis Frith Collection
We hope the calendar brought back many happy memories for your mother.
I watched my daughter’s face as she…
I watched my daughter’s face as she opened the mug I had printed for her. surprise at first then a few tears of emotion. Well worth every penny spent. Thank you.
16. joulukuuta 2025
Vastaus yritykseltä The Francis Frith Collection
It's great to hear that the beautiful image on the mug meant so much to your daughter. Thank you for your review.
Great all round service
12. joulukuuta 2025
Vastaus yritykseltä The Francis Frith Collection
Many thanks for the comment.
The site was very easy to use
The site was very easy to use.
I contacted customer service to see if my order could be delivered within 2 days and was told it might take longer. Imagine my delight when I recieved the mugs within two days of ordering. I was able to give this gift on time and it was very much appreciated.
Will definitely use Francis Frith again.
Thank you
4. joulukuuta 2025
Wonderful product
Wonderful product and great delivery times (given the time of year).
10. joulukuuta 2025
Pleased with the quality of the print…
Pleased with the quality of the print and speed of delivery
8. joulukuuta 2025
Would order from here again
My order arrived very quickly after ordering and was packaged well. It was just what I wanted as a gift for someone who was from Calne. They hadn’t been back since the 1980s and so they really appreciated looking back at the photos and enjoyed reading about Calne.
1. joulukuuta 2025
Perfect memories at Christmas
Great service I have used FF several times and have never been disappointed. Great gifts for something just that bit different,
Prompt service and well packaged
3. joulukuuta 2025
Vastaus yritykseltä The Francis Frith Collection
Thank you for your review of our products and service, it is very much appreciated.
Incredible Customer Service! 😊
I ordered and received a personalised mug. The photo and title were correct. However, the personal message that I had requested was NOT as I had written? Instead of a heart, a question mark appeared - spoiling the personal message! As this was to have been a special Christmas present, I was deeply disappointed!
Edited Review ........ December 19 December 2025.
I received a response from Francis Frith customer service within hours of my original review. I must say I was amazed at the consideration, courtesy and efficiency of this member of staff (Claire Allen).
After apologising for the technical hiccup, I was offered a replacement mug. The speed and execution of this order was quite exceptional by all members of staff that were involved. I received this personalized replacement mug within days! Well done folks! The mug and message look great! Looking forward to the look on my husband's face on Christmas morning! 😊
3. joulukuuta 2025
Vastaus yritykseltä The Francis Frith Collection
Thank you for the product feedback. This is most certainly a technical error for which we offer our deepest apologies. We will be in touch privately to resolve this matter for you.
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