Foxit  Arvostelua 215

Not worth even one star despite being used for over a year. The real problem started with a machine upgrade at which point I discovered that the registration code didn't work because the original version was no longer downloadable. After some digging I found a page on the support website that "converted" old codes to new, but my original code was declared invalid, despite being printed on the invoice.
No access to support either, no human support, no available office in the UK. Forget it, I'll find something else.

They offered a free trial for pdf editor cloud. You go through the process to sign up. Credit card is mandatory. Every field works, including email verification code which is placed prominently at the top . The LAST FIELD is the Credit Card field (remember, credit card is mandatory to get the trial and then you can CANCEL and get a refund they say). The CREDIT CARD FIELD does not function, It does not work. I thought I had browser issues and did much TS. I then figured it was a problem on their end. I then foolishly thought I would get a one month subscription and then cancel if I do not not like it and they would refund the charges. Did not like it. I try to cancel. NO CANCEL BUTTON. I tried to remove my credit card, IMPOSSIBLE.

Reply from support was fast, they have forwarded my request for approval and said they "understand" why I want to cancel. I hope to be "approved". The REFUND process was fast but what a bad experience in general.

each time i try to annotate the pdfs with text, it freezes.

I paid for their foxit editor, full price, plus a sneakily added "Upgrade Assurance" - which I don't want. How do I try and reverse this? There is no way. I should have just downloaded a hacked version because that offers no support too. My bad.

I just deactivated foxit pdf from one machine to transfer it to another. Deactivation was simple. Now I can't transfer it. Any online solutions I have found do not work or are so convoluted that they can't be followed. Customer service sucks. I've waited on the phone, but the call cuts off after 2 minutes. They said they do not do human contact. If I did not have a less than 5 months old subscription I would just say forget it, but I have already paid so I want what is owed.

-testede Foxit og fandt programmet brugbart, men da jeg så betalte og fik trukket penge fra min konto, fik jeg aldrig en aktiveringskode tilsendt. Jeg har således fået trukket knap 700 kr for et produkt jeg aldrig modtog. Support telefonen (i tyskland) svarer ikke og deres online support forstår ikke hvad man skriver

In general, Foxit is a really good PDF reader with lots of useful tool. However, after the latest update PDF signing experience got worse. It might be more correct now, but I don't need this functionality. Now other PDF readers struggle to see my signature and Foxit doesn't allow to overwrite the original document once it is signed. This is a deal breaker for me.

Mon pc a crashé et il m'était impossible de supprimer la license Foxit qui y était rattachée. Après avoir ouvert un ticket auprès de leur SAV, j'ai reçu une réponse en moins d'une heure avec ma clé d'activation réinitialisée.
Je suis un petit client et j'ai apprécié le fait que le SAV réponde si promptement et de surplus à résolu mon problème. Merci Foxit

Best PDF Editor I have ever used. And simple too! Highly recommended. Jenny is customer service is fantastic btw.

Terrible company. Buy a licence and then software updates and you are required to buy a new licence and it wont let you continue using the old software. Avoid wasting your money on this company that is obvioudly devois of any morale compass.

Paid full price for licensed product - $160, then less than a year later the version is obsolete and they want me to pay another $160 - no upgrade path, no discount for current users. Just a money grab rip off

I downloaded Foxit pdf editor on 14 day free trial basis to see if I could use it for a specific document I was trying edit but was unable to - no doubt due to my own ineptness and no reflection on the software. However, once downloaded it insinuated itself as the default pdf editor and changed all the pdfs on my computer retrospectively to Foxit. So when the free trial ended and I didn't pursue the purchase I could no longer access any of my pdfs even though they were not created using Foxit. The uninstall component that came with Foxit didn't work. I had a horrible moment of feeling that I was being held to ransom to pay for software I didn't need or want but I found a way to uninstall it in the end and the pdfs (prior to the installation date) reverted to Adobe. It was scary though and I feel its deliberately built to do this.

I used to like Foxit Reader, but over the last few years they've obviously run out of things to improve, so, unable to leave it alone, have increasingly changed things for the worse or made the interface 'cleaner' by removing or deeply burying important/useful controls.

I'm utterly disappointed with this company after 5 years as they seem to have broken their promise with their customers who made a ONE-TIME purchase of 159$ with PERPETUAL LICENSE to full features for Foxit Phantom, namely 9.10.5096.

By the way, this is the ONLY version that open my files. Upper versions act up and shut down with sound-embedded heavy files of 15-60 MB.

As of JAN 30, 2022, I AM NOT ALLOWED TO PROTECT any of my PDF booklets because they are pushing for paid Foxit Application Subscription. I paid for this right with a perpetual activation and now, they are doing this to me. I'm a teacher teaching online and I can't do any encryption anymore. I can't continue my classes because of this and have to postpone them. I'm at a great loss.

Rights from the Original License are...

Licensed to: Scilang Institute
License Modules: General, ProEditing, IFilter, DocProcessing, FormDesigner, CertifyDocument, RMSprotector, Editing, Protection, Recognition, PDFAEXvalidation, PDFAEXconversion, RMSadvanced, Export, cPDF, ActionWizard, ECM, AccessibilityFix, WIP

I might have to take legal action to sue this company unless they reply my ticket with an apology and a hotfix.

Serdar Aytac

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The software doesn't download, just gets slower and slower and slower until your PC decides it just isn't happening. Tried on different PCs, different connections.

We had issues with the software and requested support and the issue was resolved very quickly.

Great. Working as expected. No problems at all. Excellent support.