Great service, quick and easy. I shared photos of the jewellery I wanted to sell via email, they came back with a quote on the same day. When I sent the items off they confirmed receipt and confirmed... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Well what can i say other than excellent! I was looking for a gift for a friend when I came across Foxhills. I ordered the bracelet with a 1-3 day delivery quoted. It arrived next day. I opened it... Näytä lisää
Yritys on vastannut
I sold items with Foxhills and it couldn't have been easier. Very good, fast communication and service. Thank you so much team!
I purchased a pair of Tiffany & Co. earrings from Foxhills for £245. They were described on the website as “Preloved – Excellent”. Unfortunately, when they arrived I was disappointed with the co... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.
Yhteystiedot
Old Down Estate & Country Park, Foxholes Lane, BS32 4PG, Bristol, Yhdistynyt kuningaskunta
- 07494451882
- info@foxhillsjewellers.com
- foxhillsjewellers.com
4,6
Erinomainen
507 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic customer care
Beautifully packaged, super quick delivery and stunning earrings. Would definitely purchase again from this little gem
11. helmikuuta 2025
Vastaus yritykseltä Foxhills Jewellers
Hi Marna, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)
I am very pleased with my purchase
I am very pleased with my purchase, highly recommended to friends and family, fast delivery
27. tammikuuta 2025
Vastaus yritykseltä Foxhills Jewellers
Hi Carly, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)
My daughter whom I bought the lovely…
My daughter whom I bought the lovely Pearl set loved them. Thank you so much for the fast delivery.
29. tammikuuta 2025
Vastaus yritykseltä Foxhills Jewellers
Hi Mark, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)
Vastaus yritykseltä Foxhills Jewellers
Hi Dave, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)
Vastaus yritykseltä Foxhills Jewellers
Hi Jim, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)
Vastaus yritykseltä Foxhills Jewellers
Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)
Vastaus yritykseltä Foxhills Jewellers
Thank you for shopping with Britain's Oldest Jewellers :-)
Vastaus yritykseltä Foxhills Jewellers
Thank you for shopping with Britain's Oldest Jewellers :-)
Definitely recommend lovely purchase
Ordered rose gold chanel earrings. They are lovely. Smaller in real life which actually look more dainty and pretty. Pretty studs.
Great delivery and really nice packaging like a little gift to myself.
Definitely recommend
18. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Foxhills Jewellers
Thank you for shopping with Britain's Oldest Jewellers, enjoy your gift :-)
Amazing service great bracelet
Bought a tiffany bracelet for my daughters18th initially I struggled to pay on my credit card but once it went through the bracelet came the next day as new and she’s chuffed to bits . I will definitely use you again
7. tammikuuta 2025
Vastaus yritykseltä Foxhills Jewellers
Thank you for shopping with Britain's Oldest Jewellers :-)
Poor quality Tiffany bracelet
My husband bought a Tiffany bracelet in good faith for a Christmas gift. Unfortunately the bracelet is not in good condition (scratched) and did not fit. It cost him £400 and now because of their narrow return window (14 days) we are stuck with a bracelet we do not want and there is no option provided by the company to do anything. No exchange offered. The only thing that they say is that if you buy it back, they will look at it and then offer an amount that they see fit. This is totally unscrupulous. Avoid this company at all costs.
2. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Foxhills Jewellers
Hi Sara, Thanks for your review. We do have a clear returns policy and Tiffany items are not all in a brand new condition. Tiffany have no suppliers world wide and our prices reflect this along with item descriptions and images. We would happily of accomodated a return if it had been inside of our policy. We do buy jewellery so please get in touch should you be looking to want to sell.
1 star is too many for this company…
2nd update. You stopped answering my emails which is why I haven’t returned it. What will happen if I send it back to you? I know it can only be fixed by being welded which isn’t acceptable. I only had it 2 months before it broke and can’t understand why you refuse to give me a full refund. Update following the response from the company. I offered to return it for a refund. You refused. I have taken it to 3 jewellers who said it can only be fixed by welding 2 of the ball joints together which changes the whole reason I bought the ring. £200 for an item that was worn 4 times in less than 3 months is unacceptable and you should provide a refund. There is no point me paying to return it for you to “look” at it only and tell me what I already know. I’d happily send back for a refund. You could get it welded and sell on again stating the condition. £200 is a lot of money for a ring to be worn 4 times! 1 star is too many for this company unfortunately. I bought a Gucci ring £200 without realising it was preowned as you don't have to view that information before purchasing. The ring broke within 3 months but the jewellers refused to provide a refund and subsequently ignored my emails to them. If they were confident that the item could be mended then they should have been prepared to refund me and take the item back. Afterall, they pride themselves on selling pre owned items. This is the most unhelpful retailer I have ever bought anything from and will not use them again and would anybody to think twice and find somewhere else.
1. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Foxhills Jewellers
Hi Helen, Thanks for your review.
We responded promptly to your email some time back requesting that you send this to us so we can assess it, but you failed to do so meaning we can't do anything. You had had the item and worn it for a number of months. An assessment was needed of the item in store which hasn't been possible to do as you havent sent it to us as we asked you to do so.
I had ordered from here last year just…
I had ordered from here last year just before Christmas for my daughter’s birthday which was in the new year. My money had been taken but unfortunately they emailed to say the necklace I ordered was out of stock. I was dubious about ordering again, but my daughter is 21 in a week’s time and the jewellery is a good price. It came quicker than expected and it’s amazing. Better than what I ever thought it could be considering its second hand.
Brilliant company which I will be using again. Thank you.
23. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Foxhills Jewellers
Thank you Abbie for your order and for shopping with Britain's Oldest Jewellers. :-)
Impeccable service for my online order
Impeccable service for my online order
I reckon my order was shipped laced for dispatch within an hour of ordering
Arrived next day
Nicely packed & presented
Looked to a heap of establishments to buy something specific & Foxhills obliged
19. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Foxhills Jewellers
Thank you Steve for your order and for shopping with Britain's Oldest Jewellers.
Astonished at how quickly I received…
Astonished at how quickly I received the bracelet and it was perfect. I'm so glad I found this company. Thank you
20. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Foxhills Jewellers
Thank you Sheryl for your order and review, and for shopping with Britain's Oldest Jewellers.
Onyx Tiffany Bracelet
Onyx Tiffany Bracelet
Just received my order and really pleased. This was a bracelet no longer available to purchase from Tiffany and I'd previously owned and lost one the same. Delighted with the bracelet, exactly as described/shown and as I remember my previous one. Great communication and swift delivery.
9. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Foxhills Jewellers
Thank you Victoria for your order and review, and for shopping with Britain's Oldest Jewellers.
Wonderful company
Wonderful company, very easy and lovely to deal with. Will be using them again in thr future!
17. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Foxhills Jewellers
Thank you Victoria for your order and review, and for shopping with Britain's Oldest Jewellers.
EXCELLENT SERVICE AND QUICK DELIVERY
30. marraskuuta 2024
Vastaus yritykseltä Foxhills Jewellers
Thank you for your order and review, and for choosing Britain's Oldest Jewellers.
A very well presented shop
The shop is very well presented and the staff are extremely helpful.
28. marraskuuta 2024
Vastaus yritykseltä Foxhills Jewellers
Thank you for your order and review, and for choosing Britain's Oldest Jewellers.
Above and beyond with customer service
Above and beyond with customer service, thank you!
2. joulukuuta 2024
Vastaus yritykseltä Foxhills Jewellers
Thank you for your order and review, and for choosing Britain's Oldest Jewellers.
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