Foudys Arvostelua 

290
TrustScore 4/5 tähteä

3,9

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I bought a jersey in two sizes and returned the smaller one (in the packaging with label attached). Despite emailing multiple times, I have had no response. I sent the return by signed for post, and... Näytä lisää

Saanut 5/5 tähteä

I have ordered all my Chelsea shirts and a mystery box from Foudys and they have quickly become my go to for anything regarding women's football! As a Chelsea fan, buying Chelsea Women kits from... Näytä lisää

Saanut 5/5 tähteä

If you're looking for women's club jerseys, this is the place to go. Had never heard of Foudy's till about a month ago & gave them a try. Great selection of club & international kits & they provide... Näytä lisää

Saanut 5/5 tähteä

I’ve now ordered multiple items on the Black Friday deals through Foudys and all have arrived within 2 days of the order being placed! The deals each day have been incredible and I don’t think anywher... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Jalkapallomyymälä
  2. Urheiluvälinekauppa
  3. Urheilumuistoesineiden myymälä
  4. Urheiluvaateliike

Yrityksen kirjoittama

The first retail store in the world dedicated to fans of women's football.


Yhteystiedot

3,9

Hyvä

TrustScore 4/5 tähteä

290 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 44 %: iin saamistaan huonoista arvosteluista

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,9

Kaikki arvostelut

(290)

33 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Very Helpful!

I am not home yet to see my order but I can see it has been delivered. Foundys were amazing, they helped me get my delivery in time for Christmas, they had the size I needed in stock and they were very well priced. Thank you again!

23. joulukuuta 2025
Oma-aloitteinen arvostelu
Foudys-logo

Vastaus yritykseltä Foudys

Thanks Arabella, I hope you had a mint Xmas with your football goodies. See you soon at foudys!

Saanut 1/5 tähteä

Unfulfilled order


I had this review previously posted on my partners account however we realised that it should probably be from me directly, given it is my experience so I have created an account to leave this review - I would appreciate a response urgently from Foudys as I have not received any via email for a while.

I purchased an upcycle service on a Chelsea shirt in August and sent to foudys to be printed under order number 19302. I have not received the shirt, or any update. I have raised a formal complaint and the communication is still insufficient. I have since moved address and informed foudys of the same, and await the shirt. I have heard similar experiences of friends waiting this long for their shirts, however I am shocked that it has been 4.5 months. This was a shirt I had already purchased, I have since seen this service advertised yet no effort has been made to fulfil my own order.

Reply: I have multiple emails between myself and hello@foudys discussing that you have my shirt (Chelsea home 24/25). After looking my order confirmation is received on 21/07/2025, apologies there was a typo and the number is 19032. With regards to response, I have many unanswered emails regarding this order and don’t think this service is acceptable.

Edit: I’ve had no response whatsoever, I sent more messages on the online chat function but no response, can this please be sorted as I am becoming sick of this cycle a bit now.

Edit: I have checked and have absolutely no emails or responses. Please resend anything today.

9. joulukuuta 2025
Oma-aloitteinen arvostelu
Foudys-logo

Vastaus yritykseltä Foudys

Hey Rebecca, your name doesn't corolate to that order number 19302. That order was made on 28th July and fulfilled on 28th July with shipping confirmation sent and a Click & Drop code attached on the same day.

I've checked our customer service inbox and our CS support T has replied up to yesterday. I've been on the online chat forum and I personally replied to all customers up to yesterday.

We've had 1 instagram DM come in which was responded to on the same day. I'm so confused!

Help me out and i'll be sure to investigate.

Helen

Edit:
Thanks for the information - i'll look into this and email you

Edit:
Hi Rebecca, have you had any news on this from the team at foudys? As a result of your experience I've pulled the upcycle service until we sort out issues of shirts going missing. So sorry about this - i'll personally sort this for you. Helen

Edit: Hey Rebecca, i'll respond on the chat function to you now and get onto the team today. All email responses are up to date and we spotted one customer in junk but it wasn't you. I'll find out what's going on with that. Can you check your junk for a potential response there. It's hello@foudys.com (just to help with your side)

Saanut 5/5 tähteä

Mystery box top notch great service as…

Mystery box top notch great service as usual. I got an amazing retro England shirt along with the home t shirts. Thanks again

1. joulukuuta 2025
Oma-aloitteinen arvostelu
Foudys-logo

Vastaus yritykseltä Foudys

Thanks so much! I'm so jealous of your retro shirt - I wasn't able to get one!!! Arhhhh!

Saanut 5/5 tähteä

Absolutely love this company!

Absolutely love this company!
Have bought multiple England, NWSL and WSL shirts, as well as kids mystery boxes, which are incredible value!
Love the extras such as patches and womens printing for the WSL shirts.
Waiting on an womens mystery box as we speak and am so excited!

30. marraskuuta 2025
Oma-aloitteinen arvostelu
Foudys-logo

Vastaus yritykseltä Foudys

Thanks Sarah! One month until NWSL round 2... eeeeek! We're also adding a NWSL fashion range i'm so buzzing!

Helen

Saanut 5/5 tähteä

Hope for the future, brilliant Foudys

Brilliant what more can I say! The Foudys team put their heart into what they do and it’s shines through in their service. The Foudy Team ethos is an inspiration to our daughter Hope, who lives in football kits and plays herself every day. Companies like this really give us Hope for the future of women’s sport.

27. marraskuuta 2025
Oma-aloitteinen arvostelu
Foudys-logo

Vastaus yritykseltä Foudys

Thank you Kerry! That's so lovely to read. Speaking of women's sports... 2026 will be our year to delve into more amazing women's sports, not just footie :)

Saanut 5/5 tähteä

kids mystery boxes are fantastic value

I ordered 2 kids mystery boxes and they both arrived within a couple of days. They are such good value and I would definitely recommend this company to any football fan. The shirts are genuine and I know my daughter is going to be so happy with the contents. I didn't have to contact customer services on this occasion but when I have previously they respond quickly and always resolve and issues you may have.

17. marraskuuta 2025
Oma-aloitteinen arvostelu
Foudys-logo

Vastaus yritykseltä Foudys

Thank you Lisa! Let me know how your daughter reacted to her mystery kits?!

Saanut 5/5 tähteä

best store for womens sports hands…

best store for womens sports hands down! it isnt my first time ordering from foudys and i just love it cos its so simple, i can get both a kit and womens nameset printing at the same store and that just makes life so much easier instead of searching millions of places asking for the womens font just for them to tell you they only have the mens. Their customer service is also just amazing! When i needed my package to arrive by a certain date and i advised them they sent me an email within minutes telling me that they will do their best to get it out to me in time! Overall amazing and the best place for women’s sports related stuff (:

10. marraskuuta 2025
Oma-aloitteinen arvostelu
Foudys-logo

Vastaus yritykseltä Foudys

Thank you Ira, we've been working hard on customer service and delivery times :)

Helen

Saanut 5/5 tähteä

I have ordered ALOT from Foudy's

I have ordered ALOT from Foudy's over the past 18 months and they are always my first go to for anything women sport related. The products are genuine and often have been better prices than the official retailers are offering (free printing & patches saves you a small fortune you know!) I love the collabs Foudy's have partnered with lately and even love the little gimmicky can't buy anywhere else T's that they have released! 9 times out of 10 I have received my order on or before the date they said it would arrive. I appreciate they are a small business and sometimes things happen that are way out of their control. I have always received communication on delayed orders and they have always responded to my emails within the time scales they state. I cannot fault them at all. A brilliant, hardworking team who I will order from again and again. I hope we see a permanent physical store at some point in the future (the pop up shop was awesome!) and I look forward to watching Foudy's grow and grow. They are a great asset to women's sports. Love this little business :)

26. lokakuuta 2025
Oma-aloitteinen arvostelu
Foudys-logo

Vastaus yritykseltä Foudys

Firstly Emma, thank you for your understanding about our small business nature. We've been working hard to compete with the big guns for delivery and service and we have big growth plans in 2026. I hope we have 0 issues moving forward with delivery and service.

Exciting news coming soon on a permanent store...

Saanut 5/5 tähteä

Genuinely really good

Genuinely really good, ordered here a fair few times now and always quick, reliable delivery and great products.
Would recommend!

3. lokakuuta 2025
Oma-aloitteinen arvostelu
Foudys-logo

Vastaus yritykseltä Foudys

Thank you Ethan!

Saanut 3/5 tähteä

Loved Shirt - Need Better Communication.

Loved the shirt, but the wait and lack of communication was frustrating.

I pre-ordered the Glasgow City shirt as a mystery gift on August 4th and was so excited for it. The colour and quality are fantastic, and I absolutely love the shirt itself.

However, I just received it today, which was a very long wait. I noticed the shirts are now in stock on the website, which made me think my order had been forgotten. I did send an email to check on the status but didn't get a reply. The shirt arrived literally the day after.

It's a great product, but the experience could be improved with better communication about pre-order delays.

4. elokuuta 2025
Oma-aloitteinen arvostelu
Foudys-logo

Vastaus yritykseltä Foudys

Thank you so much for this feedback - as a result of Big Kick and Glasgow we are no longer going to do pre-orders. Sometimes its hard to hit the mark with delivery as we're selling stock before we physically have it. It's too much risk that we let customers down. This feedback really helps us to develop and do better :)

Saanut 1/5 tähteä

Poor experience and no communication

Unfortunately I have to leave a negative review as my experiences with Foudys has been incredibly frustrating. Whilst the products they offer are genuine and high-quality, the delivery timeframes, customer support, and more importantly communication are terrible.

I originally placed an order delivering to a UK address on 22nd June. The website at the time stated that expected delivery times to UK addresses is ~2-14 working days.

On the 3rd July I was concerned that there appeared to be no updates to the order status at all so sent in a message to their support email address, which was received according to their auto-response. I received no reply to this email.

On the 11th July I sent a further email, articulating that it had been three weeks since placing the order, but more importantly, they had not even bothered responding to my email for eight days. I mentioned opening a dispute with my bank at this time, and finally got a response on 14th July, stating that they would partially ship what they had on hand and follow on with the remaining item.

Partial items were received on 17th July (four weeks after initially placing the order). No update was provided for the remaining item.

On 12th August I sent a new email asking for an update. At this point it was four/five weeks since the last response from Foudys, and eight weeks since the order was placed. No response was received from them.

On 24th August I sent another email asking for an update, but I don't expect an update since Foudys seem to be actively avoiding any sort of update.

This has been incredibly frustrating as a buyer. In the same time I have ordered similar products from France and had them arrive within five days of placing the orders.

I would have loved to support Foudys as a dedicated Women's Football retailer, but unfortunately the service and communication is not at the level I would accept from a professional establishment.

26. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I absolutely loved my Mystery Euros kit…

I absolutely loved my Mystery Euros kit from Foudys! The 2XL size fit me perfectly, and the quality exceeded my expectations. It was such a fun surprise to get the Sweden kit definitely a great choice. The ordering process was smooth, and delivery was timely. I’m already looking forward to the first list kit and can’t wait to see which team it is. I’ll definitely be ordering again!

21. heinäkuuta 2025
Oma-aloitteinen arvostelu
Foudys-logo

Vastaus yritykseltä Foudys

Thanks Ella! I'm buzzing you got a good surprise and loved your Sweden shirt!

Saanut 5/5 tähteä

Repeat customer

I’ve ordered multiple items from Foudys over the years and I’m currently waiting for my Home Again shirt to arrive 🙌 I’ve seen their delivery timeframes improve considerably over the years, I’m super impressed with their turnaround given I know the demand is massive and they are a small business so huge congratulations on that, the quality has always been great and the staff all seem really friendly from their socials, I’ve messaged Helen privately thanking her for her and the teams work, what they are doing for the accessibility and growth of the women’s game is incredible

1. elokuuta 2025
Oma-aloitteinen arvostelu
Foudys-logo

Vastaus yritykseltä Foudys

Thank you so much Jenny! We've been working really hard on delivery times and working to have stock ready to go instead of printing on demand. I'm glad that's shining through :)

Saanut 1/5 tähteä

Ordered a Chelsea kit for a 3 year old…

Ordered a Chelsea kit for a 3 year old from this company..

Only shorts arrived and fake counterfeit item

25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Foudys-logo

Vastaus yritykseltä Foudys

I better warn Nike that they’re sending out fake goods now eeeeek!

Helen

Ps Mark - we can see all your other reviews on here… you’re a troller

Saanut 5/5 tähteä

I keep going back for more

Have used foudy’s a number of times now. I recently just bought a mystery bundle which was fab and an exciting surprise to find out what I’d got. I ordered Sunday night and it arrived Thursday. I then ordered some England shirts Thursday and they came today (Saturday) so am super impressed with the speed of the service and the quality of the items. My mystery bundle included a couple of pairs of foudy’s socks and the quality is amazing on their own stuff too.

26. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing quality and service. Highly recommend!

I’ve ordered several shirts, t-shirts and socks from Foudys, and they deliver incredible quality, every single time. Their care, effort and passion for women’s football is clearly seen in their store and products. Every order has always been on time, amazing quality and great communication,

I’d highly recommend and I look forward to future purchases, women’s football tops and awesome t-shirts.

24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Arsenal US baseball shirt

Excellent service and communication, enjoyed my shopping experience, quality product , packed well and arrived before stated date , would shop again and would have no reservation in recommending

24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Shirt never arrived

Shirt never arrived, have contacted them several times. Was told they would contact royal mail “asap”. It’s being 9 working days since that email. Was also told my shirt is no longer available. Since then I’ve seen them make a new drop and non stop social media posts but can’t look after paying customers. This is one of many stories I have heard about people trying and failing to contact them. I respect what they are doing but don’t think they are prepared for the demand they have and leave customers like me devastated and out a significant amount of money. At this point I’d expect both the shirt and a refund as it hasn’t been able to be worn for the euros which was its intended purpose. But I’m sure I won’t even get either. I ordered this shirt over a month ago.

Also to note, I have only tweeted them and left this review (after emailing and waiting days for a response) and strange enough it takes 10 minutes to get a response to that because the public can see it vs 9 days of emails. A simple email chain would have been nice instead.

15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Foudys-logo

Vastaus yritykseltä Foudys

Hey Imogen,

I completely sympathise with your situation and it sucks that your shirt has gone MIA but I’d love for you to sympathise with my situation too. Imagine someone orders a product from your small business. Your team then fulfil it within the time frame and to perfection. According to the delivery tracking process (that you’ve paid extra so you ensure you’re covered as a business) says your order has been received and delivered with no issues. Imagine then you got a tweet from the customer who tells you the product has been stolen. Disaster.

On one hand you want every customer to be happy and have their kit. On the other you’re still a small business owner working 7 days printing shirts in a little studio in Manchester and it’s tough. We haven’t got room for error. If I replaced every shirt because a customer tells me to then I wouldn’t survive. If word got out that I didn’t investigate then every customer could get multiple free shirts and I’d not be able to do the work I’m doing.

We are as innocent as you are here. You can see the tracking. We have evidenced our delivery and I’m trying my best to help you by finding out what’s happened. It’s made harder when you blast us on social media and it’s really hurtful.

I will email you with an update from the delivery company as soon as I have one.

Thanks for reading and I hope you understand.

Helen

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