Fortunens Ponycenter Arvostelua 3

Vi var 3 ryttere afsted, og to af os var nybegyndere. Der var næsten INGEN instruktioner til os overhovedet, der blev ikke tjekket ind med os undervejs, og en af os var tæt på at falde af. Når man spurgte om noget, f.eks. bare hvordan man skulle komme ned af hesten, fik man svar som "du skal nok komme ned på én eller anden måde". Det virkede ikke som om, at der var styr på noget som helst, og det er længe siden, at jeg har haft så utryg en oplevelse.

Highly recommend. Speedy(pony) gave such a firendy and joyful ride to my lil one. Am impressed with staff’s activness and friendly behavior. Thanku so much Fortunens pony enter🙏🏼🙏🏼❤️

Unprofessional and extremely rude and not service minded, but only taking money. One star is too much!

We brought out 3 years old and just right after climbing the pony our son was afraid and did not want to continue, i.e. before even 1 minute. The personel did not return the money and talked very rude to me and my wife both, no level of understanding for kids or feedback. The person rudely replied nobody will listen to your review and feedback, and our boss Christian does not care.

So to anyone with small kid, STAY AWAY OF THIS PLACE AND PEOPLE.

To fortunen personel, wake up! start rethinking about being customer centric, or at least listen to so many poor reviews you have received here or on Google review platform. We are not surprised to see so many poor reviews here.