I have used this food delivery a few times. Delivery takes a long time always over an hour sometimes closer to 2 hours so plan accordingly. It would be nice if the delivery person checked the order... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I have used this food delivery a few times. Delivery takes a long time always over an hour sometimes closer to 2 hours so plan accordingly. It would be nice if the delivery person checked the order... Näytä lisää
Yritys on vastannut
The app doesn't adequately allow you to customize your order, forcing you to use the comments section, which is often ignored by restaurants. I really hate that you can't earn point any longer and res... Näytä lisää
Yritys on vastannut
Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... Näytä lisää
Yritys on vastannut
Food arrived in a timely manner. One of the main dishes ended up having a hair in it!! Called foodler almost immediately & still waiting for a refund the next day. I know things happen, but it was pre... Näytä lisää
Yritys on vastannut
Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I am beyond angry, foodler apparently has no phone number, I cancelled my order with ginger beef whom hung up on me twice after explaining to the man I would pay the measly three dollars for the soup and soda which according to him that foodler uses old menu and he does not get the money from New menu from them even tho he has contacted the company numerous times Really? Somebody should maybe fix that and maybe not deliver from" giving her beef" anymore since they like to hang up on customers

Vastaus yritykseltä Foodler
Foodler lets you order take-out food online. It's as straightforward as it sounds, and it remembers your past orders so you don't forget your favorite dishes. Even better, they have a great rewards program. I feel like I pay full price for my orders less than half of the time!
Good selection of restaurants, customer service is available promptly when needed and often is able to resolve delivery issues with restaurants. I 95% prefer to use Foodler over competitors such as Grub Hub due to the points reward system.
Quick delivery! Good options. Will use again soon.
Delivery was a half hour late AND it was the wrong food in the order, plus the driver had me fill out a physical slip for the tip instead of waiting for a tip through the app—clearly it's an undeserved tip, as everything about this order has been handled unprofessionally and sloppily. The customer service representative on the phone number I was given to call for order issues is currently giving me the runaround and saying the driver has to finish his other deliveries before he can get ahold of other customers to see if they have my food while I received theirs. Utterly unacceptable service.

Vastaus yritykseltä Foodler
We've been ordering regularly through Foodler from a wide range of restaurants, and our experience is usually excellent - quick deliveries, full orders, food hot and ready to eat. We've had a few hiccups along the way - mostly one or two items missing from an order - and most can be traced back to the restaurant rather than the delivery service. When notified, Foodler/Dashed has always reached out to make it right. I was extremely impressed when one of our food orders went astray, and Foodler customer service stayed on it through several email exchanges to be certain the issue was resolved to my satisfaction, and went the extra mile of checking in with me a few days later to make sure that the promised refund had been applied.
I have using Foodler for quite a few years now and have never had a problem. They are prompt and professional and address any order problems that arise immediately. They make my job easy!
The food was good but I asked for all white meat and i received mixed.

Vastaus yritykseltä Foodler
I once told them about one of the foodler drivers saving my number and contacting me later - which is creepy. They never got back to me or did anything about it.

Vastaus yritykseltä Foodler
Great experience with this company. As an added bonus, you accumulate points that add up pretty quickly by ordering through Foodler.
I love the sushi here! So, on a Sunday evening a friend and I decided to try their Chinese dishes. The food was inconsistent. First, the beef teriyaki was fantastic! Beef quality was excellent and the meat was moist, tender and so tasty. The lobster sauce was quite good. Egg rolls were good, your average fare. Unfortunately, the pork fried rice was terribly dry and seemed like it had been made a couple days earlier. And the pork egg foo young was also overcooked and the pork was so dry it wasn't palatable. We ordered on a Sunday, so perhaps another day of the week these issues might not happen.
It is a good alternative to GrubHub, with the addition of reviews per dish, so you know which dish to get when ordering from a new place.
Unacceptable doesnt keep menu up to date with items and doesnt do any sort of helping the customer to solve issues.. Very bad experiences lately and very bad customer service. 8 times out of 10 my order is wrong, late, and/or missing something

Vastaus yritykseltä Foodler
Driver didn't ring buzzer (said he did, but if so, was wrong apt), but stood on steps and telephoned for me to come down. This deserves a tip?
Great platform that rewards loyalty and offers more clarity than other companies.
I love that this is my local Thai place. Their green curry is on point!
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