Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

I have used this food delivery a few times. Delivery takes a long time always over an hour sometimes closer to 2 hours so plan accordingly. It would be nice if the delivery person checked the order... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

The app doesn't adequately allow you to customize your order, forcing you to use the comments section, which is often ignored by restaurants. I really hate that you can't earn point any longer and res... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Food arrived in a timely manner. One of the main dishes ended up having a hair in it!! Called foodler almost immediately & still waiting for a refund the next day. I know things happen, but it was pre... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Takeaway-palvelu
  2. Elintarviketoimittaja

Erilaisten ulkoisten lähteiden tuottama tieto

Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.


Yhteystiedot

2,5

Välttävä

TrustScore 2.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

I am beyond angry

I am beyond angry, foodler apparently has no phone number, I cancelled my order with ginger beef whom hung up on me twice after explaining to the man I would pay the measly three dollars for the soup and soda which according to him that foodler uses old menu and he does not get the money from New menu from them even tho he has contacted the company numerous times Really? Somebody should maybe fix that and maybe not deliver from" giving her beef" anymore since they like to hang up on customers

13. heinäkuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Cynthia,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 5/5 tähteä

Easy; Good Rewards Program

Foodler lets you order take-out food online. It's as straightforward as it sounds, and it remembers your past orders so you don't forget your favorite dishes. Even better, they have a great rewards program. I feel like I pay full price for my orders less than half of the time!

13. heinäkuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Good selection of restaurants

Good selection of restaurants, customer service is available promptly when needed and often is able to resolve delivery issues with restaurants. I 95% prefer to use Foodler over competitors such as Grub Hub due to the points reward system.

13. heinäkuuta 2017
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Delivery late, wrong food, unhelpful customer service.

Delivery was a half hour late AND it was the wrong food in the order, plus the driver had me fill out a physical slip for the tip instead of waiting for a tip through the app—clearly it's an undeserved tip, as everything about this order has been handled unprofessionally and sloppily. The customer service representative on the phone number I was given to call for order issues is currently giving me the runaround and saying the driver has to finish his other deliveries before he can get ahold of other customers to see if they have my food while I received theirs. Utterly unacceptable service.

12. heinäkuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello K A,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 4/5 tähteä

Great Service with a Few Hiccups

We've been ordering regularly through Foodler from a wide range of restaurants, and our experience is usually excellent - quick deliveries, full orders, food hot and ready to eat. We've had a few hiccups along the way - mostly one or two items missing from an order - and most can be traced back to the restaurant rather than the delivery service. When notified, Foodler/Dashed has always reached out to make it right. I was extremely impressed when one of our food orders went astray, and Foodler customer service stayed on it through several email exchanges to be certain the issue was resolved to my satisfaction, and went the extra mile of checking in with me a few days later to make sure that the promised refund had been applied.

12. heinäkuuta 2017
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

The food was good but I asked for all …

The food was good but I asked for all white meat and i received mixed.

12. heinäkuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Jk,

I'm so sorry to hear about your experience. Our support team has reached out to you about this. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 3/5 tähteä

I once told them about one of the …

I once told them about one of the foodler drivers saving my number and contacting me later - which is creepy. They never got back to me or did anything about it.

11. heinäkuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Leah,

I'm so sorry to hear about your experience. Our support team has reached out to you about this. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 1/5 tähteä

The order never came

10. heinäkuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Sherif,

I'm so sorry to hear about your recent experience. Our support team has reached out to you about this. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 4/5 tähteä

I love the sushi here!

I love the sushi here! So, on a Sunday evening a friend and I decided to try their Chinese dishes. The food was inconsistent. First, the beef teriyaki was fantastic! Beef quality was excellent and the meat was moist, tender and so tasty. The lobster sauce was quite good. Egg rolls were good, your average fare. Unfortunately, the pork fried rice was terribly dry and seemed like it had been made a couple days earlier. And the pork egg foo young was also overcooked and the pork was so dry it wasn't palatable. We ordered on a Sunday, so perhaps another day of the week these issues might not happen.

10. heinäkuuta 2017
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Unacceptable doesnt keep menu up to …

Unacceptable doesnt keep menu up to date with items and doesnt do any sort of helping the customer to solve issues.. Very bad experiences lately and very bad customer service. 8 times out of 10 my order is wrong, late, and/or missing something

9. heinäkuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Megan,

I'm so sorry to hear about your recent experience. Our support team has reached out to you about this. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

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