A lot of the clothing's product descriptions regarding materials contents don't match the actual labels on the clothing, and many clothes don't even come with labels. I had one product from whic... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Not gonna lie , FondMart is one of the best Dropshipping suppliers for women clothing with somewhat reasonable customer support. But there are rooms for improvement. 1 : Products titles... Näytä lisää
I am absolutely in love with FondMart! They have literally every style for any preference and I love that about them. I honestly wish I could buy everything all at once. They are fast when responding... Näytä lisää
Honestly forget about replies. Just place your orders, because they do fulfill and they do deliver. I’ve been using this company for 2 years now, yes I wasn’t always satisfied with the customer servic... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
A clothing wholesale & dropshipping platform with thousands of trusted wholesale vendors in the fashion industry. All of them are verified original clothing manufacturers.
Yhteystiedot
Yhdysvallat
- +1 5714890103
- sales@fondmart.com
- fondmart.com
nice
Costumer service is really good. They have a lot of good products too, and also love the customized tag thing. However the site's been crashed for 3 days now. I asked about it and no one's replying to me.
1. elokuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä FondMart
Dear Sam, thank you for your sincere review here, and we do appreciate your trust in FondMart. We sincerely apologize for the website crash issue and the delayed response. If any unexpected situation occurs again, we kindly suggest you turn to your private sales manager for the fastest response, which can be found on the dashboard of your FondMart account( Due to business adjustments, your dedicated manager may adjust, please kindly check it at the FondMart dashboard to enjoy a better experience) Thanks again for your feedback and we will continue optimizing our service!
Amazing!
Amazing!! I’m very lucky to have Alice in my team, I know that with her all my orders are handle in a timely manner and are 100% correct! She exceeds my expectations every time!
Thank you Alice so much for all that you do, Fondmart and you are what makes us great….We couldn’t do it with out you!
23. heinäkuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä FondMart
Hi Laura, thanks for your kind review here and we do appreciate having both you and Alice together with FondMart! Cheers for the collab and we will keep going!
I love Fondmart
I love Fondmart. Alice is super helpful. However, my only problem is the products here are same with Shein which is make my customer comparing to it. Even Fondmart is cheap the shipping took long and costly if you doesn't pay for express shipping it will take 20-25 days depend on the location. While Shein is cheap also and have points were you can have big discounts on the final price when you checkout plus the shipping is very fast. Anyway, thanks Fondmart!
15. heinäkuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä FondMart
Dear Shamaye, thanks so much for your feedback. We will continuously make improvements in different aspects to enhance our clients' purchasing experience, including but not limited to the delivery time, style variety, etc. Thanks again for your kind review here:)
Never trust them again
Never trust them again. They will blow your business
4. heinäkuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä FondMart
Dear Anne Issou, we are deeply sorry that our services or products did not meet your expectations. We would appreciate it a lot if you can tell us the problem you met or provide us with your order number at info@fondmart.com or phone +1 5714890103, then we can see where and how we can make improvement. Thanks again for taking time writing a review here, sincerely.
Update!! Items still not received.
Today is June 26, 2021, my customers placed orders on June 4, 2021. Fondmart stated that they shipped my customers items on June 15,2021. I paid extra to have it shipped via USPS, which the agent told me was the fastest. To date, my customers have received NOTHING.
Fondmart told me that their system shows that the packages have been "delivered", but the "tracking number" provided says it's still in transit.
SELLER BEWARE. Extremely bad for business, and all they do is provide EXCUSE after EXCUSE after EXCUSE.
27. kesäkuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä FondMart
Dear client, please kindly accept our sincere apologies for the delayed delivery. We fully understand your situation and feelings from your side. And we know exactly how it might affect your business. Regarding the shipping status issue, our system automatically fetches the shipping info from couriers. The order shows “delivered” in our system was indeed delivered on June 19 to the parcel locker. We are deeply sorry that the rest 2 parcels were delayed due to logistics issues. There will be varied situations especially under pandemic period that may cause delay in the international shipping process. We sincerely hope that all of our valued customers can appreciate and understand that it is out of our control when the package's dispatched from our warehouse. But yes, from our end, we have the responsibility to provide customers with better products and service, and we've kept doing so. Sincerely sorry again for all the inconvience caused.
Great company & Amazing products
Great company! It’s nice that you have an account manager who manages your orders and whom you can contact for anything help. Dancy is my account manager and she’s been a big help and always ship my orders early.
Products are beautiful and high quality. My customers love them too.
21. kesäkuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä FondMart
Hi Shawn, thanks so much for your kind review here. We'd always be right here to help you out in any case since helping our clients boost their business is exactly what we're chasing for. Cheers for collab and more future opportunities!
Fast shipping, professional and excellent customer service
I switched from aliexpress supplier to fondmart few months ago for my clothing website.
I am very happy about their service, professionalism and customer service. They group orders and send them fast, offer custom labeling, and renew their catalog very often.
Also I have been assigned a private service manager who answer all my questions on whatsapp very fast. I even had special requests and their development team could adapt fondmart to my store specific needs.
Overall I am very happy.
19. kesäkuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä FondMart
Hi Alex, do appreciate your positive review on our service and products. Our team has been working in clothing industry for decades, and the exploration in this area has never stopped. Yes, we know how to best help the wholesalers & dropshippers in the clothing industry and we're trying our best to do this. Toast for our collab and more future possibilities!
Nice products and service
19. kesäkuuta 2021
Vastaus yritykseltä FondMart
Thank you for your review here. Products and service are exactly the most basic parts but also the most difficult ones. But we've always kept them in mind:)
Great service and fantastic items big…
Great service and fantastic items big quality. thank you
18. kesäkuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä FondMart
Hi Anna, thank you for your trust in FondMart and your feedback on our service and products! We would keep going and create more values for our members:)
Customer service is the best
I am new to the e-commerce business and I am not the best at knowing the technical side of things. However, anytime I have had a question or a problem, Leyi has done everything she can to help me out. Unbelievable service. I have made a few orders and we are in the processing stage!
25. toukokuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä FondMart
Thank you for your kind review. Growing up together with our clients is always one of the most exciting things in the process of development. Let's keep going, Noah!
their customer service is impeccable
their customer service is impeccable. I love the attention to detail on EVERYTHING!!!! love my Sales Manager Echo!!!! very patient,professional and efficient
6. toukokuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä FondMart
Thanks Thabile! We'd be very glad that you enjoy doing business with FondMart! What we are looking for is the win-win result, that's exactly the principle we followed. Thanks for the words for Echo, I will definatly share it with her:)
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