Focusv Arvostelua 

Great service. MVP’s

Awesome and fast. Carta hits harder

Customer Service solid, Product Solid what else can you ask for! 12/10

Anthony was help ful quick and handle my case quick and professionally very happy thanks

Focus team was very attentive and accommodating in resolving my issue. In an era where customer service seems to have taken a backseat sometimes, this was a refreshing experience. You guys earned a customer for life

Focus v is a god-send company that makes awesome products for the best prices on the market. The Focus V team is filled with kind and generous people who love the community almost as much as I love fat dabs. I can’t wait to see what the FOCUS family pushes out in the coming year, I’m truly excited to see what’s to come.

Dylan and then Tony, were absolutely the best customer service reps ever. They actually listened to me. At first they thought it was the base of the unit, but I knew it couldn't be because we have two of the units here and I tried the base from the other unit that worked, and it failed on mine. So when I told them that, they heard what I was saying. Just awesome

Wonderful communication and respectful staff. Responded fast and answered my questions.

Customer service was amazing! I had an issue with my device and Tony in customer service replied to me right away. He helped me through my warranty request and consistently replied in a timely fashion. He made the process very easy and stress free. I own both the Focus V Carta 2 and Aegis and both products are amazing! FocusV is definitely the way to go!

My carta stopped reconnecting with my coil I reach out to Anthony and sent it in they shipped me a new one. When it went to the wrong address I reached back out to anthony.and he had a new one shipped to me again

Tony DiBartolo and Focus V are the best! I misplaced my rubber stopper for my Carta V 2. I was planning on purchasing another but they were not for sale on the site. I reached out and got in touch with Tony. He sent me a new stopper at no cost to me at all. It was such a wonderful experience and he was on top of everything! I will always recommend your products and of course top marks for service. I love my Carta V 2 and I love Focus V. Thank you all so much, customer for life!

Wonderful products with a wonderful team that listens! If you have issues, customer support is top tier quality. Worth the cost if you don’t want to waste your dabs on lower quality rigs!

Quick responses and a full replacement of my damaged product!

Very quick, polite and helpful customer service. It was through email but was very quick and my issue was resolved right away

Dylan made my experience very smooth and easy. Super grateful 🙏🙏

I broke a piece of my rig that wasn’t covered under warranty but they were accommodating and gave me a discount to replace it. They were responsive and kind.

Dylan was great and handling things professionally

Great and helpful customer service. Couldn't ask for more. Will definitely be returning as a customer.

I ordered the Carta....I put the payments through Sezzle....they shipped me the product which was then returned to the facility due to an insufficient address (which was correct). I have called, no answer. I have emailed 3 times, no response!! They are charging me over $300 for an item I never received!!! I am fuming as this company does not do well by it's consumers!! I now have to battle with Sezzle to get my $300 back cause Focus V messed up!! Thanks for nothing and whole lot of stress....like I have time to do this working 65 hours a week!! I would NOT RECOMMEND!!!!!