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Focused Umbrella Arvostelua 

141
•
TrustScore 4.5/5 tähteä

4,7

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The Focussed Umbrella are an excellent choice should you require payment through an umbrella company. The staff are extremely knowledgeable and professional in their manner and approach. Wh... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Abbie helps me onboard a range of contractors, some straightforward, others, tough to manage! Abbie makes the process smooth no matter how challenging the situation may be. She provides top quality... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

What can I say exemplary, outstanding customer service, excellence at its best. I rejoined Focus again after a couple of years, it was good then but now its on a different level. When you have a probl... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I am a Focused Contractor. I phoned to try and obtain information regarding a possible change of salary sacrifice, and the likely effect that would have on my take-home pay. Not only was I given that... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Palkkahallintopalvelu

Tietoja yrityksestä Focused Umbrella

Yrityksen kirjoittama

Focused is the PAYE Umbrella of choice for hundreds of agencies across the UK and was voted Best Umbrella Company (500 - 1,000 clients) at The Contracting Awards 2024 and Best Umbrella Company (1000-3000 clients) at The Contracting Awards 2026. Our brand is well known in the contracting sector representing both quality of service and compliance.

Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.

We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.

Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.

We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.

Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

141 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(141)

41 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent Services

Excellent Services
Very helpful team

20. helmikuuta 2025
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Hi Beatrice,

Thank you for the 5-star review and for highlighting our helpful team. We really appreciate your feedback.

Thank you for choosing Focused.

- The Focused Team

Saanut 5/5 tähteä

If you’re thinking about contracting

If you’re thinking about contracting, I can’t recommended Focused enough. Onboarding took less time than booking a flight, and the support team are extremely responsive to enquiries and always go above and beyond to help you and resolve any questions you may have. 10/10 service all around.

14. helmikuuta 2025
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Hi Adam,

Thank you so much for the fantastic review! We're thrilled to hear you're having such a positive experience with Focused.

It means a lot to us that you appreciate the quick onboarding and our responsive support team. We're always striving to make contracting as smooth and hassle-free as possible, so your feedback is incredibly valuable.

Thanks again for the 10/10, Adam! We look forward to continuing to support you on your contracting journey.

Thank you for choosing Focused.

- The Focused Team

Saanut 5/5 tähteä

Great 1st class service and staff…

Great 1st class service and staff assisted me over 4 years. Highly recommend.

13. joulukuuta 2024
Oma-aloitteinen arvostelu
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Hi Chris,

We're so glad to hear you've had such a positive experience with Focused over the past four years! Thank you for the excellent 5-star review and recommendation.

Thank you for choosing Focused Umbrella.

- The Focused Team

Saanut 5/5 tähteä

Very helpful and professional service

Very helpful and professional service. Always very quick to sort things out throughout my time with them (approx 5yrs)

4. helmikuuta 2025
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Hi Ian,

Thank you for sharing your experience at Focused.

We're thrilled to hear about your positive experience over the past 5 years! We really appreciate you mentioning our quick response times – that's something we strive for.

Thank you for choosing Focused Umbrella.

- The Focused Team

Saanut 5/5 tähteä

Forget the rest and focus!

Switched from another umbrella company who did nothing but much me around and blame myself or the supply company! Focused, not one issue in approx 10 weeks! Superb.

20. joulukuuta 2024
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Hi Leslie,

Thank you so much for that amazing review!

We value professional relationships, keeping it simple from the start. You can rely on us to pay you on time, keep you fully informed and you'll never have to chase us.

We're glad we've been able to deliver on our promise to you!

Thank you for choosing Focused Umbrella.

- The Focused Team

Saanut 5/5 tähteä

Very good service

Very good service, no issues with payments etc and any issues raised were dealt immediately. Highly recommended umbrella service.

16. joulukuuta 2024
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Thank you for sharing your review of Focused Umbrella!

- The Focused Team

Saanut 5/5 tähteä
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Thank you for sharing your review of Focused FJ. A timely review given we were recently crowned Best Umbrella Company at the Contractor awards 2024!

- The Focused Team

Saanut 5/5 tähteä

Excellent telephone experience and follow-up

I am a Focused Contractor. I phoned to try and obtain information regarding a possible change of salary sacrifice, and the likely effect that would have on my take-home pay. Not only was I given that answer, a full breakdown of all the taxes&costs was provided in written format, really easy to understand. It was the perfect response to my query. In this instance I spoke to Dan, I have also spoke to Matt several times too, every time I have had the same excellent experience - friendly, highly knowledgeable and prompt, and am really happy to give this positive feedback

15. marraskuuta 2024
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Vastaus yritykseltä Focused Umbrella

Hi Paul,

Thank you for your kind words and positive feedback!

We're thrilled to hear that Dan (and Matt previously) was able to provide you with the information and assistance you needed. Our team strives to provide excellent customer service, and we're glad to know that we met your expectations.

As always, if you have any further questions or require additional support in the future, please don't hesitate to reach out.

- The Focused Team

Saanut 5/5 tähteä

Prompt responses

Prompt responses, every time.

13. marraskuuta 2024
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Thank you for taking the time to share your review of Focused.

We do take pride in our response times and always aim for a 1 call resolution.

- The Focused Team

Saanut 5/5 tähteä

Focused provide a great service

Focused provide a great service, with timely payments and are quick to respond to and resolve queries.

11. marraskuuta 2024
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Hi Thecia,

Thank you for your kind words. We're thrilled to hear you're happy with our services.

- The Focused Team

Saanut 5/5 tähteä

Exemplary Customer satisfaction

What can I say exemplary, outstanding customer service, excellence at its best. I rejoined Focus again after a couple of years, it was good then but now its on a different level. When you have a problem they pull out all the stops, all the way to resolution. They have so many processes should you encounter any delays, there processes ALWAYS see you over the line. I would like to highlight one person in particular. Dan. I give Dan 5 stars all the time, no matter how many times I call in, Dan is the reason why I have given a good review

28. elokuuta 2024
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Hi Angela,

We're overjoyed to hear that your experience with Focused has been exceptional! Your positive feedback is a testament to our team's dedication to providing outstanding contractor service.

We're particularly grateful that you've recognised Dan's efforts. He's a valued member of our team and we're proud of his commitment to resolving issues promptly and efficiently.

Thank you for choosing Focused.

- The Focused Team

Saanut 5/5 tähteä

Great Umbrella

Great Umbrella, always pays on time, good rate, communicative, helpful & professional

6. marraskuuta 2024
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Hi Nina,

We truly appreciate your 5-star review! It's wonderful to hear that you've had such a positive experience with us.

Thank you!

- The Focused Team

Saanut 5/5 tähteä

Very efficient and great customer…

Very efficient and great customer support. Would go back and also recommend

31. lokakuuta 2024
Oma-aloitteinen arvostelu
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Hi Joseph,

We're thrilled to hear that you had a great experience! Your satisfaction is our top priority.

We look forward to welcoming you back in the near future!

- The Focused Team

Saanut 5/5 tähteä
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Hi Tony,

Thank you for taking the time to share your experience of Focused.

At Focused we strive to provide helpful, detailed responses to all inquiries as efficiently as possible.

Thank you again for choosing us!

- The Focused Team

Saanut 5/5 tähteä

Melissa and the team at Focus are…

Melissa and the team at Focus are amazing! Always on hands and never a problem too small.

4. lokakuuta 2024
Oma-aloitteinen arvostelu
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Hi Joe,

Thank you for taking the time to share your feedback. We're committed to providing excellent service and appreciate your recognition.

- The Focused Team

Saanut 5/5 tähteä

Focused are a great umbrella company

Focused were a great umbrella company for me. Their admin was efficient and the support I received from Matt was really good I would happily use them again.

31. heinäkuuta 2024
Oma-aloitteinen arvostelu
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Hi John,

Thank you so much for your kind words and 5-star review!

We're delighted to hear that you had a positive experience with Focused, especially with Matt.

We value your feedback and appreciate you choosing us. We hope to be of service again in the future.

- The Focused Team

Saanut 5/5 tähteä
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Thank you for sharing your positive review of Focused!

Your feedback is a testament to our team's dedication to providing exceptional service. Thank you for choosing Focused and for taking the time to share your thoughts.

- The Focused Team

Saanut 5/5 tähteä

Never miss any call

Never miss any call. Answer all queries with respect

9. syyskuuta 2024
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Thank you for your kind words and 5-star rating. We’re delighted to hear that you’re satisfied with our customer service.

- The Focused Team

Saanut 5/5 tähteä

All very good would recommend to…

All very good would recommend to colleagues.

25. heinäkuuta 2024
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Thank you for your excellent review, we are so happy to hear that your experience with Focused has been excellent.

- The Focused Team.

Saanut 5/5 tähteä

Highly recommended Umbrella Company

Highly recommended Umbrella Company, I have recently put 4 contractors that are new to the Umbrella process via Focused. Abbie Potter and her back office team couldn't of made it an easier process for them and a great experience for me. They made what can be a complex process, easy to understand and the communication was brilliant. Look forward to working with them again.

3. kesäkuuta 2024
Oma-aloitteinen arvostelu
Focused Umbrella-logo

Vastaus yritykseltä Focused Umbrella

Thank you Henry, we are so happy to hear how excellent the experience has been. We will be sure to pass on your kind words to the rest of the team.

- The Focused Team.

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