I am very happy with the service provided .customer service was excellent .The person in charge is very sweet and kind . The bouquet is extremely beautiful - made my mum’s Birthday even sweeter
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
It was fairly easy to order. Confirmation received quickly. Delivery was on time. Communication was excellent. Bouquet was as described. The only complaint I have is regarding the sizes. Bouquet com... Näytä lisää
Yritys on vastannut
⭐⭐⭐⭐⭐ I made a last minute purchase, and the delivery was perfectly on time exactly as promised. I couldn’t be happier with the experience! The surprise I had planned turned out absolutely p... Näytä lisää
Yritys on vastannut
I got in touch with Ivy and she made sure that everything goes smoothly and my gift delivery was done promptly. Thank you Ivy you’re an asset to this company.
Yrityksen tiedot
Yrityksen kirjoittama
Discover the art of gifting in Mauritius with our handpicked, expertly arranged bouquets—specializing in stunning rose arrangements. Looking for Mauritius' best flower delivery? We deliver fresh, breathtaking blooms straight to your loved ones' doors, same day! Make every occasion unforgettable with Floral.mu’s premium service and heartfelt surprises.
Yhteystiedot
La Caverne 1, Vacoas, Mauritius
- +230 52583646
- sales@floral.mu
- floral.mu
4,7
Erinomainen
122 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
The communication in getting my order…
The communication in getting my order to the correct location was amazing! I made a mistake on the address being from New Zealand and so appreciated the kind and professional way it was coordinated and handled on email and WhatsApp
16. syyskuuta 2025
Vastaus yritykseltä Floral
Thank you for sharing this 🌸
We’re so glad we could assist in getting everything to the right place, especially across the distance. Mistakes happen, and it’s our role to handle them with care and clarity.
It means a lot to know you felt supported and well taken care of throughout 💐
You kept me informed and requested…
You kept me informed and requested information that was outstanding.
Thank you
3. syyskuuta 2025
Vastaus yritykseltä Floral
Thank you for your kind words 🌸
We’re glad our updates and coordination made things easy for you. Truly appreciated 💐
Vastaus yritykseltä Floral
Thank you so much 🌸
We’re delighted to hear that, and we’ll be here whenever you wish to order again 💐
They responded quickly and they…
They responded quickly and they supplied good service.
8. syyskuuta 2025
Vastaus yritykseltä Floral
Thank you for your feedback 🌸
We’re glad you felt well supported and that everything was handled promptly. It truly means a lot 💐
Fast service
3. syyskuuta 2025
Vastaus yritykseltä Floral
Thank you 🌸
We’re glad everything was handled swiftly for you
Excellent customer care and communication
I live overseas and wanted my mum to feel special on her birthday, so I placed an online order with Floral.mu for a bouquet and a cake to be delivered to her. The bouquet was absolutely beautiful. My mum loved it and it truly brightened her day.
What impressed me as well was the clear and prompt communication. Floral.mu kept me updated through WhatsApp, letting me know when the order was being prepared, when it was out for delivery, and when it had been delivered. Even from abroad, I felt reassured knowing exactly what was happening.
The first cake we received, however, was overly sweet and not to my mum’s taste. I raised this concern with Floral.mu, and I was genuinely impressed by their response. Within just a few days, they sent us a replacement cake that was less sweet and perfectly suited to my mum’s preference. This thoughtful gesture made us feel valued as customers and showed their commitment to excellent service.
Although the original cake did affect the flow of the birthday celebration, the way Floral.mu handled the situation left a lasting positive impression. Their generosity, consideration, and quick action turned things around for us.
Because of this, I would definitely order from them again for future special occasions, knowing that not only do they deliver beautiful products, but they also truly care about their customers’ satisfaction- even when ordering from abroad.
23. elokuuta 2025
Vastaus yritykseltä Floral
Thank you so much for sharing this beautiful experience with us 🌸
We’re truly honored to have been part of your mum’s birthday, especially from afar. Knowing the bouquet brought her joy and that you felt reassured through our updates means a great deal to us.
We also sincerely appreciate your understanding regarding the cake. Your feedback was important, and we’re glad we could make it right with something better suited to her taste. Moments like these matter, and it means everything to us that you felt cared for throughout.
Your trust and kind words truly stay with us 💐
Good services
Very effective on line communication to keep the customer aware of the delivery process and potential issues
22. elokuuta 2025
Vastaus yritykseltä Floral
Thank you for your kind feedback 🌸
We’re glad our communication kept you well informed throughout. Making the process clear and reassuring is something we truly value 💐
Vastaus yritykseltä Floral
Thank you so much 🌸
We’re delighted to know you were satisfied. It truly means a lot to us 💐
Vastaus yritykseltä Floral
So happy to hear this 🌸
Glad it reached you exactly as it should 💐
Thank you so much guys
Thank you so much guys
As usual the trust is here and quality
Keep it up 👍🥰👏
29. heinäkuuta 2025
Vastaus yritykseltä Floral
This really means a lot to us 🌸
Thank you for your continued trust and support. Knowing you can rely on us for quality every time is something we truly cherish 💐
It was easy to place an order and the…
It was easy to place an order and the delivery arrived on the schedule time and date. This was a surprise for my nephew who turned 5 he loved both the cookies 🍪 and cake. It was freshly made! He also received a card with the specialised messaged printed on.
Overall it was all great as this was my first time ordering online from abroad. Definitely recommend if you would like to surprise your love one on their special day.
15. heinäkuuta 2025
Vastaus yritykseltä Floral
This is so lovely to read 🌸
We’re really glad everything came together for your nephew’s special day, from the surprise to the little details like the card and fresh treats. Moments like a 5th birthday deserve that extra touch ✨
Thank you for trusting us from abroad, it truly means a lot 💐
Prompt and Swift service
Swift service - Ordered online and from there I received a WhatsApp msg requesting recipient’s mobile number for contact but unfortunately they did not have a local sim. I provided the house phone number and Google pin location and a hint next to the entrance and that was it. Delivery was confirmed and proof of delivery and who signed for it was provided via WhatsApp. Amazing 5 star service 🌟 🌟🌟🌟🌟. Highly recommended. Roses as well were superb 👌. Thanks guys!
2. heinäkuuta 2025
Vastaus yritykseltä Floral
This was such a pleasure to read 🌸
We’re really glad our team could adapt and make the delivery smooth despite the contact details challenge. It’s those little adjustments that help everything fall into place.
Truly appreciate your recommendation 💐
Vastaus yritykseltä Floral
Thank you so much 🌸
So glad the flowers made the moment special 💐
Vastaus yritykseltä Floral
Thank you 🌸
So glad it reached you just right 💐
Thank you Floral.mu
Thank you Floral.mu
My wife is very happy!
Definetly going to do further business with you.
27. kesäkuuta 2025
Vastaus yritykseltä Floral
That’s wonderful to hear 🌸
We’re so glad we could make that moment special.
Looking forward to creating more beautiful surprises for you 💐
Great service with door delivery
Great service with door delivery. I would recommend to everyone.
18. kesäkuuta 2025
Vastaus yritykseltä Floral
Thank you so much 🌸
We’re glad everything reached right to the door just as it should. Really appreciate your recommendation 💐
Review for flowers
Very helpful and beautiful flower arrangements. Nice staff and goes the extra mile to provide a wonderful service
18. kesäkuuta 2025
Vastaus yritykseltä Floral
Thank you for sharing this 🌸
We’re happy you felt the care behind both the service and the arrangements.
Perfect surprise
It was my first time delivering something from abroad. I was so scared about the results. Turns out the note was so well done, the rose was still fresh and beautiful and the assorted chocolates were perfect.
Thank you!
21. kesäkuuta 2025
Vastaus yritykseltä Floral
This is so lovely to hear 🌸
We completely understand that feeling when ordering from abroad, and we’re so glad everything turned out just right, from the note to the freshness of the rose and the little treats.
Thank you for trusting us with your surprise 💐
Vastaus yritykseltä Floral
We’re sorry for the incorrect message
Thank you for letting us know, we truly appreciate it 💐
Vastaus yritykseltä Floral
Thank you 🌸
We’re glad everything went well and appreciate your support 💐
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