have just bought under floor heating kit to fit over a timber sub floor with the use of pre formed polystyrene panels and then engineered oak flooring on top of that. easy to fit and has a realy good... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered spare part for underfloor heating. Part was best price available online, cheaper than eBay or Amazon or any other supplier. Online ordering and account set up was simple and straightforward.... Näytä lisää
JAMES PRINGLE HAS LOOKED AFTER ME AND MY FIRM ON MANY OCCASIONS THROUGHOUT MULTIPLE PROJECTS. THE MATERIALS ARRIVED THE NEXT DAY AND WERE AS EXPECTED. WHEN WE REQUIRED EXCHANGES THE ITEMS WERE S... Näytä lisää
Great product..'water pipe deicers' this is my second order in as many weeks. After the problems from the recent bad weather & the installation of the first batch of heaters they worked so well im now... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
We manufacture and supply leading brands of Electric and Water Underfloor Heating systems, all of our systems are certified to the highest European standards. We have been leading the industry for the last 25 years
Yhteystiedot
Keltneyburn by Aberfeldy, PH15 2LS, Aberfeldy, Yhdistynyt kuningaskunta
- 01887 822028
- info@floorheating-direct.co.uk
- floorheating-direct.co.uk
4,9
Erinomainen
339 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Next day delivery and great phone…
Next day delivery and great phone assistance regarding the thermal loss.
29. marraskuuta 2022
Vastaus yritykseltä Floorheating-Direct
Thank you for taking the time to leave a review. We are disappointed that we never scored a higher rating as we strive to ensure all our customers are happy with our products and service. The Thermostat you bought does not come with a back box as it is designed to fit into a standard lighting back box that is a min 48mm deep and in most cases, this has already been installed by the electrician or installer and we make no mention of it being included in our description, as this was a replacement purchase for a previous thermostat it would have fitted into the existing back box. All UFH thermostats by most manufacturers do not include this as a standard item and we have had no demand to sell them.
Fast delivery and well packaged
Fast delivery and well packaged, had to order a new sensor for my underfloor heating system and it was on my door mat the next day
9. elokuuta 2022
Vastaus yritykseltä Floorheating-Direct
Thank for your kind review
Good Customer Service experience
They helped advise what size heating mat, based on size calculation prior to purchase. They then helped by clarifying the installation instructions. Both times I spoke to someone who was able to help straight away. A customer service team, that actually provides customer service.
3. elokuuta 2022
excellent advice and delivery
28. heinäkuuta 2022
Vastaus yritykseltä Floorheating-Direct
thank you for leaving your review
Updated review
I have deleted my previous review due to further correspondence with the company. I am happy with the action that they have taken so quickly in order to prevent the same delivery issues for happening to further customers. The after sale support that I have received since has been exemplary and Ewan was very thorough and polite on the phone. A very approachable company that unfortunately fell fowl to elements outwith their control. I would buy from them again.
27. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Floorheating-Direct
thank you for leaving your review
EASY COMPANY TO DEAL WITH
EASY COMPANY TO DEAL WITH , I HAD A SMALL PROBLEM ON THE PAYMENT PAGE , I PHONED THEM UP AND WAS EASILY RESOLVED , I WILL DEFINITLY BE USEING FLOOR HEATING DIRECT AGAIN , DELIVERY ON TIME AS STATED , EXCELLENT LEVEL OF COMUNICATION FROM START TO FINISH .
22. helmikuuta 2022
Vastaus yritykseltä Floorheating-Direct
Thanks for your kind review
Great service.express delivery.
20. tammikuuta 2022
Vastaus yritykseltä Floorheating-Direct
Thank you for your kind review
Excellent custoner service
Excellent custoner service, online chat and delivery 10/10
10. lokakuuta 2021
Vastaus yritykseltä Floorheating-Direct
Thanks for your kind review
Excellent service fast and efficient
1. lokakuuta 2021
This is how a supplier should be run.
This is how a supplier should be run.
Polite and knowledgeable staff with an amazingly fast delivery service
25. syyskuuta 2021
I needed a 10 sq mt mat urgently and…
I needed a 10 sq mt mat urgently and rang your company. You had one in stock at the right price and I purchased. It arrived the following morning nice and prompt for my project. Couldn't ask for better. Spot on.
16. syyskuuta 2021
Great service quality product but the…
Great service quality product but the delivery was late in arriving
15. toukokuuta 2021
Vastaus yritykseltä Floorheating-Direct
Thank you for taking the time to leave a review, we are sorry that Parcel Force delivered your parcel late, they sent it to the wrong sorting hub, we have refunded your delivery charge
Very happy with the service
23. huhtikuuta 2021
Fast efficient service
9. huhtikuuta 2021
I received a telephone call very soon…
I received a telephone call very soon after placing the order saying that someone else had ordered the same product online just before me and so unfortunately there wasn't the quantity I ordered available. I said I wasn't in a rush and when were they likely to receive stock but they couldn't confirm as they were having problems importing stock. My order was cancelled and I received a full refund very promptly. Oddly though, I've tried since and it always allows me to add the quantity I required to my basket, no mention of insufficient stock! Perhaps they just didn't want my order. Lawrence was very polite though, when he called me and in fact they did me a favour because I found the same product for nearly half the price on another website and it was delivered the next day at no extra cost so everyone's a winner
12. maaliskuuta 2021
Vastaus yritykseltä Floorheating-Direct
Thank you for taking the time to leave your review. Due to severe delays in imports from Europe with delays with customs etc we could not guarantee when our next shipment would arrive hence why we offered you a full refund quickly in order for you to order elsewhere. We unexpectantly received our stock order the day after and were able to replenish stock - I am glad you found your products elsewhere quickly
Brilliant service from online ordering…
Brilliant service from online ordering to delivery, full marks!!
11. maaliskuuta 2021
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