Flightsandtickets Arvostelua 

Mustafa Kareem was excellent in dealing with my query. He got me exactly what I wanted and went far and beyond being helpful. I would highly recommend him

⭐⭐⭐⭐⭐

I had an outstanding experience with Mustafa Karim. From the moment he assisted me, he was professional, courteous, and incredibly helpful. He went above and beyond to ensure all my questions were answered and my travel needs were taken care of efficiently.
Mustafa demonstrated exceptional customer service, showing patience, attention to detail, and a genuine willingness to help. His positive attitude and professionalism made what could have been a stressful situation completely smooth and hassle-free.

Thank you, Mustafa, for your excellent service and dedication. You are a true asset to the airline, and I greatly appreciate all your assistance. I would not hesitate to recommend him to anyone and look forward to traveling with confidence knowing there are agents like Mustafa providing such exceptional support.

The price was quite reasonable—not too expensive. It was fair, and the overall service was good.

Maham, the lady that attended to me was very helpful, promptly responsive, very dedicated with excellent customer relationship. I will recommend Flights and Tickets (Tickets lord ltd) to friends and family

Arya Clarkmade sure I get the best deal based off my budget.

Zayn is an amazing guy, very friendly and so helpful. The way he explained everything information to me was fantastic thank you so very much Zayn Allah bless you abundantly.

Ayra Clarke was helpful.

I am greatful to Arya Clark at TicketLords Agency for their outstanding assistance. I had been struggling to find budget-friendly flight options on my own for quite some time for my family. Arya Clark took over the search and efficiently secured affordable tickets that perfectly matched my budgets. Their expertise, prompt communications, and their excellent customer service completely transformed my booking experience. and thank you for going above and beyond with your help.

Great customer service, thank you Arya clark

Arya is great

Excellent service from Robin, even down to check-in and issuing of boarding passes.

I spoke with Sohrab today about our voucher of £200.00 as promised when we booked our tickets to Philippines March 2026. He was very professional on the phone, and my request was acknowledged straight away. Very helpful. I can recommend him to my family & friends to ask his name when booking for their trips. Thank you Sohrab.

Haider Shar went over and above to help my particular requirements and was quick with his responses.
I will definitely contact him again for travel help

Provided information on all available flights. Took into my account my preferences

My experience was great. Sohrab attended to me, he was such a great staff, very friendly, patience, understanding with good communication skills. He went extra mile to secure the ticket for me and my family. Thank you very much Sohrab. Much appreciated.

I have been privileged to get support from Alisha Irtaza, who help me to secured a best option for my flight within my budget. Her level of dedication and professionalism, shows she actually cares about what she does. This is my third time, returning, and I will definitely continue to be a repeat customer.
Many thanks

Sohrab was excellent and efficient in helping me find a flight strongly recommend him to anyone. Thanks Sohrab 😊

Don’t take the risk like me- listen to the countless 1 stars. I am in the process of reporting them to Trading Standards. They use the ABTA logo/ blurb on their website however they are not ABTA protected/registered (ABTA specifically list ‘Travel Lords Ltd trading as Flights and Tickets’ as ‘not permitted’ on their website) Will you get your tickets, most likely yes, but you will never pay what you signed up to pay. It’s a classic and textbook bait and switch scam- lure you in and pay a deposit for 1 price and then change the price.
I called up and signed up to £1125 return flights and was told to call back and book the seats a couple days later- deposit paid, despite me wanting to pay in full at that time. When I called back, they said my inbound flight was confirmed but the outboard ticket type price had increased from the originally quoted £800 to £1100 and that I would get a £200 voucher to use for my inbound flight- when I asked for this in writing on an email multiple times, each time they would call me and told me not to worry, I never received this in writing (important later)… As I thought this was still cheaper than other agents (with my £200 voucher to use), I went ahead with it. My outbound ticket came though and was told to call back to pay for my inbound ticket. When I called back, the exact same issue/scam was used AGAIN- the ticket type was no longer available and that the price had gone up from the original £325 to now £750 (this was the flight that they said had been confirmed at the start…) and to add salt to the wound, they then told me that I could only use a maximum of £100 out of the £200 voucher… something that was deliberately not mentioned and deliberately not put in writing- he then got very aggressive and once I pointed this out.
It’s all very complicated and unorthodox and is a textbook bait and switch scam. The staff seem nice at first but are actually extremely rude and threatening and clearly aren’t properly trained. They make you pay large sums and highlight that you only have 1 hour to transfer the funds to create a sense of urgency. After the £100 deposit, you can only pay the full amount via BACS (red flag), I assume this is to ensure that the customer has no protection and can’t issue a chargeback. I’m sure there’ll write a cocky response like the others claiming that ticket prices change and x,y,z but it’s not true- when you confirm a ticket/booking, you confirm/lock in the price. You don’t purchase a car and then when you come to pick the car up, they say it’s doubled . Just book with a different agent- it WILL be cheaper