AVOID
AVOID. Order took a very long time to arrive and obviously came from abroad. No contact number available and emails were not not responded to for several days. When the shoes (2 pairs) finally arrived they were too small and narrow. After several attempts to obtain returns information, we were informed that returns would be difficult: their email - "We are sorry to hear you are not happy with your order.
We understand your preference for a return.
We would like to inform you that returns to our overseas warehouse can be quite expensive (around £30), and unfortunately there is also a risk of parcels being lost in transit. In such cases, if the item do not arrive with us, we would be unable to process a refund.
To help you avoid these costs and risks, we would like to offer the following alternatives:
A 15% refund to your original payment method, allowing you to keep the item, or
A 50% store credit towards a future purchase.
Please let us know how you would like to proceed, and we'll arrange it promptly." We are fed up with dealing with this company and have passed the shoes to someone with smaller feet.
21. syyskuuta 2026
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