Flatio.com Arvostelua 724

TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

This company is a good choice for people traveling abroad for an extended period. It offers a wide range of accommodation options in many cities around the world. Hosts list their properties on the pl... Näytä lisää

Saanut 1/5 tähteä

Alerta! Estafadores. Me robaron 1180€ que transferí de buena fe a una supuesta propietaria de un apto. en Motril. Me dijo que primero pagara a través de Flatio, me mandó un link en un mail que enviar... Näytä lisää

Saanut 5/5 tähteä

I am very happy with Flatio and highly recommend this platform! The customer support is absolutely excellent and professional. When I needed help, the support team answered my questions very quic... Näytä lisää

Saanut 5/5 tähteä

I had a great stay here for a month while traveling and working remotely. The flat was very spacious with 3 bedrooms, and communication with Ingrid was always easy and smooth. The high-speed internet... Näytä lisää

Yrityksen tiedot

  1. Huoneistojen vuokrauspalvelu
  2. Loma-asunnon vuokraus

Yrityksen kirjoittama

Flatio is the only place where you can easily rent a furnished flat for 1–12 months directly from the owner.


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

724 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 60 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Hosts beware

Hosts beware – you are not protected on this platform.

I had a confirmed 2-month booking through Flatio. Based on that, I blocked my apartment from the beginning of January until end of April on other platforms (Booking and Airbnb). This resulted in a significant opportunity cost and loss of potential bookings.

The guest was given access to the apartment, entered it, and inspected it. The apartment was fully cleaned and prepared for check-in, which means I now have to clean and prepare it again – all at my own cost.

Despite this, the payment that was supposed to be transferred to me was never paid. Instead, Flatio expected me to negotiate directly with the guest.

The next day, without any meaningful explanation, Flatio unilaterally canceled the agreement and issued a full refund to the guest.

Their justification was “misleading listing”, even though the apartment photos clearly and accurately reflect the real layout and condition. This was completely ignored. It was obvious that their priority was only to satisfy the guest, not to objectively review the situation.

What this shows:
- no respect for a confirmed lease agreement
- complete disregard for host-side financial loss (blocked calendar from January to April, preparation and cleaning costs)
- one-sided decisions in favor of the guest
- no real protection for hosts

In practice, this platform allows guests to walk away freely, while hosts carry all the risk and financial loss.

Compared to platforms like Booking and Airbnb, this is a significantly lower level of professionalism and reliability.

I will not be using Flatio again.

24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Estafadores

Una propietaria me mandó enlace para alquilar su piso ,entre en la página de Flatio y reservé . En la página te salía el número de cuenta donde había que hacer el ingreso a nombre de Flatio sa. (1500€)En el concepto de trasferencia puse reserva en vez de referencia , y no me aceptaron la reserva por eso del concepto y me mandan un email donde me devolvían el dinero en 3 o 5 días . Volví a reservar para no perder ese piso , otros 1500€ , y mi nombre , ni reserva aparecen por ningún sitio . (3000€) según el soporte de Flatio no constan esos ingresos .
Los mosos de escuadra me han aconsejado que vaya mañana , que habrá más personal disponible , que va a ser largo y lleve todos los email y transferencias de Flatio .

12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Flatio.com-logo

Vastaus yritykseltä Flatio.com

Hello,

we’re very sorry to hear about your experience and understand how concerning this situation must be.

Based on the information you shared, it appears that you have encountered a fraudulent third-party website or someone impersonating Flatio. Unfortunately, scammers sometimes misuse trusted brand names to deceive users outside of the official platform.

Please note that "Flatio S.A." does not exist as a company. Our official company name is Flatio, s.r.o., and we are a Czech-based company. In addition, please be aware that a bank account under the name “Flatio S.A.” is not ours. You can verify our company details and official bank account details here: https://www.flatio.com/page/contact.

For your safety, please note that the booking process on Flatio always works as follows:
- register and stay logged in on www.flatio.com
- communicate with the host exclusively through Flatio messages
- make a booking directly from the listing
- complete the booking in your profile by uploading your ID, signing the lease, and paying securely through the platform

There is no step in this process that takes place outside of Flatio. Hosts are not allowed to send external links or request payments outside the platform before the contract is finalized. If you were asked to complete the booking or payment via a different website or link, it was most likely a scam.

We strongly recommend ensuring that all bookings and payments are made only through your profile on www.flatio.com.

You can find more information about known scam attempts here:
https://www.flatio.com/blog/beware-of-rental-scams-potential-tenants-targeted-by-a-fake-flatio-representative-on-facebook.

Since you have already sent the payment, we recommend contacting your bank immediately, as they are the only ones who may be able to assist with recovering the funds. It is also important to report the case to your local authorities, as you are planning to do.

If you would like us to review your case in more detail, please contact us at support@flatio.com and share all relevant information.

All the best,
Flatio team

Saanut 5/5 tähteä

Flatio is an incredible site and so…

Flatio is an incredible site and so helpful for somebody traveling through Europe. The hosts were incredible. The neighborhood was quiet and nice. Five minute walk from restaurants and bars and the subway station only a 25 minute walk from the center. It was lovely. As described and better!

4. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

!!!ACHTUNG!!!

!!!ACHTUNG!!!
100% SCAM. SAMMELN NUR DATEN UND IM SCHLIMMSTEN FALL GELD!
FINGER WEG!

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Flatio.com-logo

Vastaus yritykseltä Flatio.com

Hello,

We’re very sorry to see your review and we fully understand your concern. Please note that Flatio is a legitimate platform and does not operate in the way you described.

Based on your message, it is possible that you may have encountered a fraudulent third-party website or impersonator. Unfortunately, there are cases where scammers misuse well-known brands, including Flatio, to target potential guests outside of the official platform.

For your safety, please note that the booking process on Flatio always follows these steps:
- register and stay logged in on www.flatio.com
- communicate with the host exclusively through Flatio messages
- create a booking request directly from the listing
- complete the booking in your profile by uploading your ID, signing the lease, and paying securely through the platform

There is no part of the process that happens outside of Flatio. Hosts are not allowed to communicate or request payments outside the platform before the contract is finalized.

We strongly recommend ensuring that all communication and payments are made only via your Flatio profile.

If you have already made a payment outside of our platform, we recommend contacting your bank as soon as possible, as they are best positioned to assist with potential recovery of the payment, and also reporting the situation to your local authorities.

If you need any further assistance, please contact us at support@flatio.com. We’ll be happy to help you.

All the best,
Flatio team

Saanut 5/5 tähteä

I had a great experience with Flatio

I had a great experience with this company while renting my apartment. Everything went smoothly from start to finish. I received all the necessary information in a timely manner, and their customer service was very responsive and helpful throughout the process.
They sent me multiple emails with detailed information about the apartment, which I really appreciated. The photos of the apartment were completely accurate and matched exactly what I found in person.
Overall, it was an excellent experience, and I would definitely recommend them to others.

15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

todas las reservas rechazadas

todas las reservas rechazadas? da igual donde solicites, todas rechazadas. creo que la plataforma esta diseñada para recoger datos personales que no se donde acabaran despues

17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Flatio.com-logo

Vastaus yritykseltä Flatio.com

Hello Carlos,

Thank you for your honest feedback. We’re very sorry to hear about your experience. We completely understand how frustrating it must be to have multiple booking requests rejected.

This is definitely not the standard we aim for at Flatio. Unfortunately, we are aware that some hosts do not approve booking requests as consistently or reliably as they should, and we are actively working on improving this to ensure a smoother and more reliable experience for our guests.

We would also like to address your concern regarding personal data. We take data protection and GDPR very seriously, and all personal data is handled securely and strictly in line with applicable regulations.

If you still need assistance with finding a suitable stay, please feel free to reach out to us at support@flatio.com. Our team will be happy to help you find available options and guide you through the booking process.

Wishing you all the best,

Flatio team

Saanut 1/5 tähteä

Vær forsiktig

Vær forsiktig! Er noen som bruker den navnet på denne nettsiden som er scammere! Spesielt hvis du er student! Så ta kontakt med denne nettsiden hvis du er usikker på om du faktisk har reservert en leilighet.

5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Bezproblémová komunikace

Velmi dobrá komunikace, Flatio na nic nezapomnělo. Zasílalo po celou dobu pravidelné informace stran pobytu. Zejména mi pomohlo upřesnit, co je potřeba udělat při odjezdu. Objednávka pobytu i smlouva s majitelem proběhla bez poblému.

25. helmikuuta 2026
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin