FitBoutique Arvostelua 149

Delivery was timely.
Emails were responded to.

Everything about FitBoutique is amazing! The communication was clear every step of the way and extremely timely. The reformer is sturdy, quiet and beautiful. It was delivered within days of ordering and the follow up to a couple of questions I had after the delivery was just as prompt and helpful - special thanks to Ayrah! I couldn’t recommend the staff and product highly enough!

Had a great experience with Fit Boutique.
Very quick replies with my questions on reformer recommendations.
Delivery was early and arrived in perfect condition due to great packing.
Would recommend to anyone.

Prompt delivery
quality product

The Onyx fold reformer was delivered exactly how it was presented on the website. Well packaged with easy to assemble instructions.
Buying online can have its risks but I can highly recommend that what is represented is exactly what you are going to get. Its sturdy design is easily comparable to the reformers in my local gym and it’s a wonderful way to get the same quality of workout equipment at home.
In addition, I was offered a free online workout membership to get my home routine started immediately - I am very happy with my Fit Boutique purchase and customer service support.

Great quality reformer at such an incredible price, delivery was excellent and assembly was fairly straightforward (considering I’ve never used or assembled one before). Can’t wait to improve my fitness & health with my first reformer!!

I had a really great experience purchasing my reformer from FitBoutique. Their customer service was excellent from start to finish — friendly, helpful, and quick to respond to any questions. Shipping was fast and the reformer arrived well packaged and protected, which gave me peace of mind.
The reformer itself was easy to set up with clear instructions, and it feels sturdy and high quality. It works smoothly and has been perfect for my workouts so far. Overall, the entire process was seamless and professional. I’m very happy with my purchase and would highly recommend FitBoutique to anyone looking for Pilates equipment.

I'm really enjoying my new maple reformer! Easy to set up and works amazing. Looking forward to many more reformer sessions.
I had some trouble with the courier when waiting for my reformer and I followed up with Fitboutique and they were quick to assist and help with getting it to me!

Clear simple messaging to assist in deciding which model to purchase. Clean aesthetic design & unbelievable delivery time across Australia to WA in the week leading up to Christmas

Really pleased with my Sienna Reformer. Fitboutique were very helpful and responsive to deal with.

Beautiful reformer and great customer service

Had great prompt responses to all my queries. Even though the delivery took a little longer than expected, the team kept me up to date and followed up with where my order was. Excellent customer service from FitBoutique.

Ordered my reformer on Thursday and received it on Monday from Melb to Syd. Super fast delivery even with Christmas coming up! I’m so happy with the reformer, it’s so smooth and works like a dream. Feels the same as the ones in the studio. Customer service was also fantastic. Thanks again!

I have had the onyx foldable reformer Pilates rig for a month now, I love love love it. The movement feels seamless over the join and although I have not yet folded it, I’m super pleased. The people at fitboutique have been marvellous, the delivery was the reason for only 4 stars. I am in country nsw, so I can expect some what longer wait times. However, I received a notice that the machine would arrive on the Friday (super quick), I rearranged my day, … nothing, checked again and it said Saturday… ok, maybe … rearranged my day … nothing. Luckily, I contacted Aryah from fitboutique, who was lovely and very helpful, she got back to me - even to say she herself was waiting for a response - super professional. I had not heard from delivery company, was expecting a large apparatus- intending to be at home. A week later I arrived home from work and a large 100kg + box right in the middle of my drive way, on pebbles - it took 2 hours to shimmy it into the house. Damn delivery company. However, machine is perfect, exactly like the ones in the studio, very sturdy. The people at fitboutique were wonderful, absolutely no issue. Thanks heaps x

I ordered my reformer on 10/12/25 and received it 15/12/25 and I’m in NSW. FitBoutique was very quick to respond to my questions. I dealt with AJ and Ayrah, and they both responded very quickly. I am extremely happy with my Ivory reformer. It looks beautiful, it glides so smoothly and quietly. I absolute it. Thanks FitBoutique

I got my Sienna a week ago and getting slowly used to it .
I only attended a few classes before buying one as it saves me so much money and travel time.
Very happy so far with the quality of the reformer.
And a big thumbs up for the support of the FitBoutique team before and after buying my reformer.
Many thanks,
Ellie

Recently bought Onyx foldable reformer, I still need more time to get used to doing Pilate on reformer, the reformer looks pretty solid and durable , so far I wouldn’t get anything to complain about machine itself.
However I would suggest two of things as below:
1.I don’t think one delivery person would handle it as customer requires.
2.If there’s video of how to assemble the reformer would be much helpful than instruction booklet.

One of the best customer service experiences I have ever received. Fast , reliable and really informative. The quality of the Pilates machine is fantastic

Great reformer and responsive helpful staff.

I am enjoying using the machine 3 to 4 times a week at home. No gym memberships and no travelling time
It came with all the bits you need, ball, box, small hand weights & jumping board.
So easy to use.