This was our second time ordering a mat with our company logo from First Mats, and once again, we’ve had a fantastic experience. Their prices are competitive, they respond quickly to enquiries, an... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I bought a mat for home gym. Great products ! Excellent website, loads of choice, quality products. I had an enquiry - I got straight to a person who was really helpful - no long wait for 500 optio... Näytä lisää
Yritys on vastannut
Mats have not been delivered and no tracking is available. I was assured that a new order would be generated and sent out along with new tracking information sadly this has not happened.
Super easy to order, good updates come through on whatsapp and the quality for the price of these mats is great - thank you!
Yrityksen tiedot
- Turvavarusteiden toimittaja
- ja myös
- Kumituotteiden toimittaja
- Lattiaurakoitsija
- Materiaalinkäsittelylaitteiden toimittaja
- Mattokauppa
Tietoja yrityksestä First Mats
Yrityksen kirjoittama
At First Mats, we are proud to be a UK-based provider of premium matting products, trusted by thousands of businesses. From custom logo mats that elevate your brand to safety-focused anti-fatigue mats, our range is designed with quality, functionality, and style in mind.
Since our founding in 2016, we’ve been committed to offering expert advice, fast delivery, and top-tier customer service. Our team is here to guide you every step of the way, ensuring you find the perfect mat for your needs.
Our Product Categories
Logo Mats
Stand out with our bespoke logo mats, designed to enhance your business’s branding. With durable materials and stunning visuals, our logo mats are the perfect choice for businesses looking to impress.
Anti-Fatigue Mats
Support your team with our industry-leading anti-fatigue mats. Ideal for reducing discomfort and improving productivity, these mats are a must-have for any workplace where employees stand for extended periods.
Entrance Mats
Keep your premises clean and professional with our high-performance entrance mats. Designed to trap dirt and moisture, these mats are perfect for protecting floors and maintaining a welcoming appearance.
Yhteystiedot
Cambrai Court, 1229 Stratford Road, B28 9AA, Birmingham, Yhdistynyt kuningaskunta
- 01217021659
- info@firstmats.co.uk
- firstmats.co.uk
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 62 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
No shipping details sent
Received invoice, but no shipping notice or delivery details. So when it turned up it was a surprise.
Product as advertised
27. toukokuuta 2026
Vastaus yritykseltä First Mats
Thank you so much for your feedback! I'm glad to hear the Express COSHH Cabinets arrived as advertised, but I apologise for the surprise with the delivery details. We appreciate your comments and will work on improving our communication for a smoother experience in the future.
The service was prompt
The service was prompt, price reasonable.
Early days but seems excellent materials.
Wife likes the colour 🤣
18. toukokuuta 2026
Vastaus yritykseltä First Mats
Thank you so much for your lovely review! We're really glad to hear that you're happy with your Heavy-Duty Cafe Entrance Mat and that the colour has won your wife's approval. If you have any questions or need anything else, just give us a shout!
Door mats for 3 offices
Quality of the Mat is great. Good communication and exactly what we ordered.
29. huhtikuuta 2026
Vastaus yritykseltä First Mats
Thank you so much for your lovely review! We're delighted to hear that you're happy with your Logo Mat and that everything went smoothly from ordering to delivery. If you ever need anything else, just give us a shout!
Vastaus yritykseltä First Mats
Thank you so much for your lovely feedback! We're really glad to hear that you found our service quick and efficient, and we hope you're enjoying your EntryBrush Ribbed Door Mat. If you need anything else, just let us know!
Good to be able to Customise size
Good to be able to Customise size, Good Product, Good delivery Service
1. toukokuuta 2026
Vastaus yritykseltä First Mats
Thank you so much for your lovely review! We're delighted to hear that you enjoyed the customisation options for your Grey Coir Coconut Matting and that the delivery service met your expectations. If you need anything else in the future, just give us a shout!
Ordered that online came fairly…
Ordered that online came fairly quickly, possibly a bit expensive, but it was made to our specification. Time will tell how it will wear.
28. huhtikuuta 2026
Vastaus yritykseltä First Mats
Thank you so much for your review! I'm glad to hear your Thin Motorhome Mat arrived quickly and that it meets your specifications. We appreciate your feedback on pricing and hope it serves you well for a long time to come!
Fantastic Service and Mat
Fantastic Service and Mat - They have been outstanding from start to finish. Thank you to the whole team.
31. maaliskuuta 2026
Vastaus yritykseltä First Mats
Thank you so much for your wonderful review! We're delighted to hear that you had such a great experience with your Outdoor Logo Mat and that our team could support you throughout the process. If you ever need anything else, just let us know!
Excellent quality and service
Excellent quality and service. I wish I had discovered them earlier
7. huhtikuuta 2026
Vastaus yritykseltä First Mats
Thank you so much for your kind words! We're delighted to hear that you're pleased with the quality of your Logo Mats and your overall experience with us. If you ever need more mats in the future, we’ll be here and happy to help!
I ordered a custom sized mat
I ordered a custom sized mat, and it is perfect! Delivery was also very fast.
7. huhtikuuta 2026
Vastaus yritykseltä First Mats
Thank you so much for your lovely review! I'm delighted to hear that your Premier-Plush Made to Measure Door Mat is just what you were looking for and that it arrived quickly. We really appreciate your feedback and hope it brings a touch of comfort to your home!
Great quality mat and quick delivery
8. huhtikuuta 2026
Vastaus yritykseltä First Mats
Thank you so much for your lovely review! I'm really glad to hear you're happy with your Plush Choice Entrance Mat and that it arrived quickly. We always aim for great quality and speedy delivery, so it’s wonderful to know we hit the mark for you!
Vastaus yritykseltä First Mats
Thank you so much for your lovely review! We're delighted to hear that you're happy with the Wide Ribbed Rubber Matting Roll and that it arrived on time. Your feedback means a lot to us!
They are definitely scam
They are definitely scam, I paid them 365,94£ and they response a few times for my order and I can’t contact with them any more. I have proofs and I try to get my money with my bank. It’s a big scam
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First Mats
Dear Mustafa,
We are very sorry to see your feedback and sincerely regret the frustration caused by the delay in receiving your order. We would like to assure you that we are a legitimate business currently dealing with a difficult delivery failure involving our courier.
Your order was dispatched on February 26th. Since then, we have been conducting a formal investigation with FedEx to locate the shipment. We understand that from your perspective, this delay feels like a lack of service, and for that, we offer our deepest apologies.
We have reached out to you via email with two immediate solutions to ensure you are not left out of pocket:
A Full Refund: We are more than happy to issue a complete refund to your original payment method immediately if you no longer wish to receive the goods.
A Priority Replacement: If you still require the items, we are prepared to dispatch a replacement at no extra cost.
We have no intention of withholding your funds or your order. Please reply to our latest email or contact us directly so we can process your preferred resolution right away.
Best regards,
The First Mats Team
Vastaus yritykseltä First Mats
Thank you so much for your lovely review! We’re delighted to hear that you had an excellent experience with your Renown 9mm Machine Washable Entrance Mat. If you have any questions or need assistance in the future, just give us a shout!
Good product even if it does come at a…
Good product even if it does come at a high cost
30. maaliskuuta 2026
Vastaus yritykseltä First Mats
Thank you so much for your review! We're glad to hear you like the Ground-Stabiliser Mud Mat Tiles, even if they are a bit of an investment. We really appreciate your feedback and hope they serve you well for a long time to come!
Excellent communication
Excellent communication, and fast delivery.
Unfortunately the doormat, although very good quality and attractive colour, moves on our carpet.
1. huhtikuuta 2026
Vastaus yritykseltä First Mats
Thank you so much for your kind review! I'm glad to hear you found the Renown 9mm Machine Washable Entrance Mat to be of good quality and that our delivery was quick. I understand the issue with it moving on your carpet, and I appreciate your feedback as it helps us improve.
Quality could have been better
Quality could have been better. Had it a week and some bits of it are already show signs of falling apart.
1. huhtikuuta 2026
Vastaus yritykseltä First Mats
Thank you so much for your review! I’m sorry to hear that your 17mm Premium Coir Coconut Matting isn’t meeting your expectations.
As this product is made from natural coconut fibres, a small amount of shedding can occur initially—this is quite normal with coir matting, especially during the first few weeks of use as any loose fibres from manufacturing settle. However, this should reduce over time with regular use.
If you do continue to have this experience, please do reach out to the team at info@firstmats.co.uk and we will certainly look into this for you.
Vastaus yritykseltä First Mats
Thank you so much for your lovely review! We're delighted to hear that you’re pleased with your Logo Mats. If you ever need anything else, just give us a shout!
They got in touch with me and sorted…
They got in touch with me and sorted out my delivery problems
25. maaliskuuta 2026
Vastaus yritykseltä First Mats
Thank you so much for your kind review! I'm glad we could help sort out your delivery issues with your EntryPlus Large Entrance Mat. If you need anything else or have questions in the future, just let us know!
Brilliant company ......Fab service kept me informed regarding…
Fab service kept me informed regarding my order all the way through to delivery.
Looks smart in our French doors.Wouldnt hesitate to recommend and purchase again.
31. maaliskuuta 2026
Vastaus yritykseltä First Mats
Thank you so much for your lovely review! We're delighted to hear that your EntraGuard Rubber Door Mat looks smart in your French doors and that you were happy with our service throughout the ordering process. We really appreciate your recommendation and look forward to helping you again in the future!
Vastaus yritykseltä First Mats
Thank you so much for your lovely review! We're really pleased to hear that you're happy with your 17mm Premium Coir Coconut Matting and that it arrived promptly. If you ever need anything else, just let us know!
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