Brett and Amanda at the Islington showroom are fantastic. Incredibly helpful with their advice and brilliant colour guidance. I had so much fun looking at bathroom options and am so grateful for the t... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Thank you very much to Brett from the Islington team. Brett was super helpful, friendly and informative when we went into the Islington branch to look at the tiles we found online. He discussed diff... Näytä lisää
Yritys on vastannut
Am giving 3 stars because a full refund wasn’t initially given when I cancelled my order a day before delivery. After a few emails and many calls , the company gave me the rest of the money they had w... Näytä lisää
Yritys on vastannut
Brett at Fired Earth Islington was extremely helpful and made choosing the tiles an enjoyable experience. He was prompt in delivering - and then amending (I had changed my mind!) - the quotation.
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Yrityksen tiedot
Yrityksen kirjoittama
The company began in an Oxfordshire farmyard in the early 1980s, selling terracotta floor tiles at a time when they were relatively unknown by the British public and weren’t available in tile shops. They proved hugely popular, and we opened a small London showroom selling just six different tiles. Customers began requesting glazed wall tiles to complement their terracotta floors and we sourced a small selection of other glazed tiles and put together a brochure covering our entire offering. By the mid 1990s, the company had grown from its humble beginnings on an Oxfordshire farm to having a number of showrooms in London and across the country. Today, we have 26 showrooms in the UK and expect to add two more in the coming year, including a brand-new destination store on New Kings Road in London. Our aim has always been to offer products produced with authenticity, creativity and style, and where possible both handmade and produced as close to home as we can manage. The UK Ceramics Industry has a long tradition and it is one we are keen to support. Having said that, where we spot a tile on our travels that is too beautiful to resist, we do of course secure it exclusively for our customers, many of whom are second generation fans of Fired Earth and its products. Decorating and design have become entrenched in the national mind not just as the preserve of the super wealthy, but as a way to create homes for ourselves and our families that reflect how we like to live today. At Fired Earth we like to think that although it may not be every day our customers choose to redecorate (although our paint does allow for just that level of obsession), we have identified the right looks and styles that feel perfect no matter what the style or age of property. Our website has grown too and now offers almost all of our collections to browse and buy online and shows stunning room sets and great design ideas to help inspire you.
Yhteystiedot
34 Cross Street, N1 2BG, Islington, London, Yhdistynyt kuningaskunta
- 020 7226 9700
4,1
Hyvä
6 arvostelua
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Brett and Amanda at the Islington…
Brett and Amanda at the Islington showroom are fantastic. Incredibly helpful with their advice and brilliant colour guidance. I had so much fun looking at bathroom options and am so grateful for the time they spent helping me. Would highly recommend.
24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fired Earth - Islington
We are really pleased to hear that you had a great experience. Thank you for leaving a lovely review. I have passed your comments on to the team.
Helpful and efficient service
Brett at Fired Earth Islington was extremely helpful and made choosing the tiles an enjoyable experience. He was prompt in delivering - and then amending (I had changed my mind!) - the quotation.
12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fired Earth - Islington
Hi Sharon, we’re delighted to hear about your experience with us and will pass your thanks onto Brett - FE Islington Showroom. We hope to see you again soon.
Fantastic, friendly service with an eye for design!
Thank you very much to Brett from the Islington team. Brett was super helpful, friendly and informative when we went into the Islington branch to look at the tiles we found online. He discussed different options with us and really used his eye for design to suggest tiles that we hadn't previously considered. We had every confidence in Brett's abilities which helped us choose what to go for, alongside advising us on what else we would need for installation.
We also had great customer service from head office.
Thank you very much to Brett and his colleagues!
2. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fired Earth - Islington
Thank you Celia for such a lovely review of our Islington Showroom. Your comments have been passed on to Brett as well as the management team. It is always great to see something once you have looked at it online. We hope to see you back in one of our showrooms soon.
The team there is exceptional!!!!
The team there is exceptional!!!!! We got nearly all our tiles from here and we had a near disaster with a discontinued tile but the team worked day and night to hunt down the missing 19 tiles so we could finish our bathroom. i felt so supported and lucky to have Amanda and Brett helping!
8. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fired Earth - Islington
Thank you for your review. Your comments have been passed onto Amanda and Brett's management team as well as everyone who helped hunt down the missing 19 tiles. We all hope you love your new bathroom and look forward to helping with your next project.
Getting full refund after cancellation of order
Am giving 3 stars because a full refund wasn’t initially given when I cancelled my order a day before delivery. After a few emails and many calls , the company gave me the rest of the money they had withheld. I’m happy about that but it was a hassle. I was sent an email acknowledging my frustration and that was a good thing they did .
31. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fired Earth - Islington
Hi Somi, Many Thanks for the updated review, we hope to see you again soon
Fired earth
This is an updated review after I received a reply from the retailer.
25. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fired Earth - Islington
Hi Josephine, Thank you for taking the time to write a review. Your comments have been passed onto our warehouse manager for review. Where possible we use recycled or recyclable materials, such as the wheat based white polystyrene and cardboard. It can be a fine balancing act between getting the tiles safely to you and minimising the protective packaging. Our customer care team will contact you for your order details to allow us to look at your delivery specifically.
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