Fionaco Arvostelua 12

I saw and clicked on an ad for Fiona & Co on Facebook marketplace. They advised themselves as a Sydney based company that has been in business for decade. I fell for the spiel and purchased from this company 2 dresses, that were supposed to have embroidery on them, and a pair of green "orthopedic" soft leather shoes. Unfortunately, I didn't review the company further until I had paid for the items. What initially made me suspicious was the fact that on my credit card statement, my money went to a company called "Seta service" and I was charged a foreign fee on the purchase. I discovered that this was a company based in China, and when I tracked the order it was confirmed that it was being shipped from China. I immediately emailed the company and told them to cancel my order but was told that wasn't possible as it was already in shipping, which according to the tracking it didn't leave the warehouse for 10 days, so that was a lie as I had emailed to cancel only a few hours after placing the order.
What eventually arrived from China, some 18 days later, were 2 ugly printed dresses made of polyester and no embroidery at all on them. They smelled funky too. Also the shoes were a hard plastic with some type of material over them that the seller is trying to say is vegan leather. I have some items that are vegan leather and these shoes are NOT vegan leather. Also, the sole of the shoe is plastic and definitely not orthopedic. I contacted the seller and she is trying to get me to exchange the items for something else. I had already looked at the items on their website and only wanted the 2 embroidered dresses and the leather shoes I had ordered, so I don't want an exchange and because they have been dishonest I don't wish to purchase from thm anymore anyway! I told her I want ALL of my money refunded or I will go through PayPal for the refund. She hasn't replied again. Definitely not an Australian company, and the quality of the items are rubbish. Definitely not high quality as they have advised. I would rather buy through Temu. At least you can return things easily though Temu if the quality isn't up to scratch. DO NOT BUY FROM THIS COMPANY!

There is not a return address on my product. They don’t fit and they are not the quality product that I saw in the image. I have been ‘had’ by this company don’t buy Fiona and Co

The barcode doesn’t work

It's a SCAM. Don't buy from them!!!!

THIS IS A SCAM. The quality of the goods is worse than Temu and Shein yet they imply that they are quality goods that are on sale. This is a lie. They will not refund your money even though their website says they will. They are not in Australia. If you have been scammed by them could you please report them to Facebook, PayPal and anywhere else you think might be appropriate. Also if you could do as many negative comments as possible on their social media we might at least save someone else from being scammed.

Ordering easy ✅
Delivery on time in good condition ✅
Product exceptional ✅
These shoes are good quality & fit like a glove and the design so elegant they even have a rose drawn into the rubber sole …so classy
A very good experience all round
Many thanks 🙏

Received shoes after seversl weeks. Claim to be high quality rrp $300+ reduced to $79.95. Asked if they were leather - no reply. Item received without box. This is unheard of for a product suppose to be over $300. The namd FionaCo is no anywhere on the shoe. Name underneath reads Dahongma Fashion. Don’t waste your money.

This FIONA&CO is a scam, they front as a quality supplier but their goods are low grade not even as good as Temu or Shein. They pretend their footwear I are worth $300-400 but they give huge discounts. It is all lies, the shoes are absolute rubbish! I have purchased footwear from Shein and Temu and their quality was far better, so goodness knows who is manufacturing their goods. Be warned HUGE SCAMMING RIP OFF COMPANY!! Just like WAIHEKE BOUTIQUE is,

Do not buy anything from this company. I purchased all my items on sale and when they were cheap , too big or wrong size I was refused any refund. On top of that i had to pay $70 to send the items back to China. I purchased from this site as it has an Australian company in Sydney. Was given a number to call 02 95191935. The number has been disconnected yet Fionna and Co insists customers use it all the time. Poor quality clothing, plastic shoes all over priced and not Australian company. Don’t buy

Terrible...shoes definitely not as advertised cheap quality that are unwearable complete rip off

Total scammers! Ordered a pair of shoes from this supposedly "Australian business", which arrived in a dirty plastic bag in my letter box. No box, no invoice. The shoes are a terribly, cheap, vinyl copy of what is shown on the website, which I've paid $75 for. Called the mobile number on the bag, which belongs to a gentleman that has nothing to do with the 'store'. Wrote them an email requesting a refund, which was denied (this is illegal). Offered a $30 discount off another purchase, or for me to return the product at my own cost, and then they'd give me a refund (which I know wouldn't happen). Clearly scammers from China with a slick-looking website, full of AI-generated images, selling absolute garbage they've obviously purchased from Temu, stealing people's money. Do not buy from these scammers. Have reported to the ACCC and PayPal

I ordered a pair of sneakers advertised as orthopedic in a tan colour and they claimed they were on special for $80 from original price of $200. When the shoes came they were just a very cheap copy of what was pictured in the advertisement, the inside was very flat no support at all the were nothing like the advertisement claimed. I contacted them regarding my disappointment and demanded a refund and also said I don’t want to return postage, they wrote back that they don’t offer refund on sale items and offered me $20 or $ 30 dollars of next purchase, I wrote back and said that is totally unacceptable and still want my money back and also explained as they sell to Australian customers there is a level of law they have to follow, our consumer law states if the item or product purchased is not fit for the purpose it was purchased for refund has to be given regardless of price, reduced or not. I’m very disappointed with the whole experience and because I have issue with my feet this was purchased for a specific purpose to support me when walking, as well as when I tried them on one of the little toggles came off. I feel that the picture of the sneakers in the ad is original but what we the customers get is a cheaper version- copy of it. I did tell the that I will give them a very negative review as the whole experience has me very angry and upset.

Bought a pair of “Australian quality leather shoes down from $300 ish to $100”. What I got was a ceap pair of ugly vinyl shoes wrapped in plastic from China wirrth $5 . DO NOT BYY FDOM Fiona & Co - SCAMMERS.