Financial Modeling Prep Arvostelua 73

I subscribed to Financial Modeling Prep based on their promises of comprehensive market data coverage, quality, and reliability.

After running extensive tests, I quickly discovered that their actual market data coverage was far lower than what they had claimed. Disappointed, I decided to cancel my subscription. When I canceled, I explicitly stated in the cancellation reason that the lack of coverage was the issue. I did not receive an immediate confirmation, but assumed it would come within a day or two.

That was a mistake.

Five months later, I noticed on my bank statements that they had been charging me $140 every single month – even after I had canceled. That's nearly $700 taken from my account for a service I was no longer using and had already rejected.

I contacted my bank and disputed the charges. In response, the company pointed to a clause buried deep in their terms and conditions – something I had never been asked to acknowledge during cancellation. Their policy essentially says they will keep charging you until you receive a confirmation from them. And that confirmation? It never comes.

No legitimate service provider hides behind fine print to keep charging customers who have clearly canceled. This isn't a misunderstanding – it's a pattern. At best, it's deeply deceptive. At worst, it's a scam.

If you value your time, your money, or your trust in financial data providers, stay far away from this company.

I tried their product just for 2 days and I'm disappointed by it so I asked a refund but they told me they can't refund because blabla a line in their policies while their product is 100% API access with 0 cost almost..
I won't recommend it to my community and the people around me in the SaaS community

good easy api but data not accurate, which makes it worthless. i guess good data is expensive. can not rely on this to make investment decisions

I've been using FMP API for 2 years. It's quite stable and there is a lot of data. Pricing is fair & customer support is really good. So far I has a really great experience!

I'm still exploring all the functionalities, but the API already seems very impressive.

Worth it just for the amazing customer support!

Shoutout to Laith and Hannah!

Do not recommend. The company markets a year’s subscription, but buyer beware. No refunds, and their data is garbage.

i am using every day !

the support is reactive and very helpful. really appreciate the data that help in my personal dashboard !

Good support staff, useful information and easy to use API through the well-documented database

Best customer support I've ever experienced in any online service by far. Data quality in fundamentals and earnings is more consistent than any of the retail-targetted competitors that I've tried, e.g., Polygon-Massive/AlphaVantage. Huge plus: if you find an issue in the data, you let them know and it's fixed very quickly. Super happy, I totally recommend!

Genius for data handling via API calls from scripts, without much configuration for data fetching, easy plug and play and therefor very helpful in work processes, which need less complexity for each step in order to have the pipeline in bigger picture seamlessly flowing. Great and very practical collaborator.

Probably the best API there is in that range of pricing. Good data quality overall and support is really helpul and quick to answer. Thank you for your great service.

I used FMP this last year and was satisfied with the product, but ran into an unexpected challenge with my payments/billing. After reaching out, they immediately helped resolve the issue – big shoutout to Hannah and the FMP support team.

Laith was an exemplary point of contact, leaving no question or concern unanswered. The service strikes me as outstanding and exceptionally well-suited to my company.

FMP was very professional and easy to work with. Highly recommend if you’re looking for a comprehensive dataset of the market.

FMP's services and products are comprehensive, timely and accurate.

I like them. They are improving. Just check some of the data with another source and report back to them if anything wrong. At this price, getting data thru APIs is a good deal.

The service functioned pretty much as I expected but they have made it difficult to get rid of a subscription. The system always gives an "error" when trying to end the subscription - which I tried to do several times on two different days and different browsers. Eventually I blocked payments from my credit card to prevent subscription renewal.

Edit: I'll respond to the company's feedback below. I didn't contact support because 1) I wasn't sure whether the inability to end subscription was an intentional tactic from the company's behalf and 2) it shouldn't be necessary to contact support to end subscription. I tried to remove the credit card myself (to prevent subscription renewal) but FMP's system prevented this as well and notified me that I couldn't do that because I had an active subscription.

I therefore could neither downgrade to free plan nor remove my card from the payment method after about 10 attempts on two different days. The company is now saying that the subscription was actually changed to a free plan but why was credit card removal then also prevented?

Finally, the error message I received when trying to end the subscription numerous times was always: "Subscription couldn't retrieve successfully".

We’ve been using FMP for a year now and are very happy to continue with them for another. Their APIs are extremely fast and reliable, and the historical stock data is consistently accurate with proper split and dividend adjustments — something that’s surprisingly hard to find elsewhere. The breadth of market data they provide is unmatched; everything we need is available in one place, which saves us a huge amount of time and effort compared to piecing data together from multiple sources.

Equally important, the support team has been fantastic. They are extremely responsive and quick to help with any issue, no matter how small, and that level of attention has made a big difference for us. Overall, our experience with FMP has been excellent, and we’re glad to keep building with them. Highly recommended.

Their APIs is a pleasure to use, and their data look really solid. When there's a problem (there's always a few here and there, whoever the provider), they're very responsive.
I've been using FMP for several years and plan to continue doing so.