James was phenomenal throughout this process, there wasn’t a moment where I didn’t feel like he had my back. He made everything as simple and easy as possible, made sure all my basis was covered so it... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Melissa was amazing! She was so warm, friendly and genuinely human in her approach, never sounding scripted, even while carefully going through all the required compliance requirements. It was such... Näytä lisää
Yritys on vastannut
Be careful. These guys charge interest on the original loan amount, which means that the effective interest rate is 45%+ It's not until after you sign that you they advise how interest is calculated... Näytä lisää
Yritys on vastannut
I've had my run ins with the company itself and have had trouble getting my concerns addressed when I needed it. I am simply leaving this review for Alana who literally made my day today. I would p... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Finance One offers loans from $8000 with low rates and fast approvals. Our flexible terms of 3 to 7 years accommodate various needs, from cars to boats and more, ensuring accessible and efficient financing solutions for everyday Australians
Yrityksen kirjoittama
Yhteystiedot
49 Darymple Road, 4814, Garbutt, Australia
- 1800346663
- enquiries@financeone.com.au
- financeone.com.au
3,7
Keskitasoinen
901 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Finance One
Thank you for your feedback and the 5-stars! The team looks forward to being of service to you the next time you need a second chance at finance
Would recommend to anyone !
22. kesäkuuta 2022
Vastaus yritykseltä Finance One
Hi Hayley, Thank you for taking the time to provide us with your review and rating us 5-stars! A big thank you from all of us here at Finance One!
Vastaus yritykseltä Finance One
We are so happy to hear you had such a good experience! The team looks forward to being of service to you the next time you need a second chance at finance.
Amazing service.
21. kesäkuuta 2022
Vastaus yritykseltä Finance One
Thank you for taking the time to provide us with your review and rating us 5-stars! The team looks forward to being of service to you the next time you need a second chance at finance!
Great customer service!
20. kesäkuuta 2022
Vastaus yritykseltä Finance One
Thank you for your 5-star review, we really appreciate the time you took to provide us with your feedback. Thank you so much for being a valued Finance One Customer! Please do not hesitate to contact us if you require any assistance!
Can't fault them they are the best very…
Can't fault them they are the best very understanding and they help when u need them would recommend to everybody..
Bree stankovsku
17. kesäkuuta 2022
Vastaus yritykseltä Finance One
Hi Breeanna! Thank you so much for your 5 star review! Providing helpful support during the lending process is something we value providing to our customers. We look forward to assisting you again in the future. A big thank you from all of us here at Finance One!
Tracey was really pleasant to deal…
Tracey was really pleasant to deal with… very thorough & polite too!
14. kesäkuuta 2022
Vastaus yritykseltä Finance One
Hi Sarah, Thank you for taking the time to provide us with your review and rating us 5-stars! The team looks forward to being of service to you the next time you need a second chance at finance!
Awesome understanding and help
10. kesäkuuta 2022
Vastaus yritykseltä Finance One
Thank you for your 5-star review, we really appreciate the time you took to provide us with your feedback. Thank you so much for being a valued Finance One Customer! Please do not hesitate to contact us if you require any assistance!
Awesome service from Renee
Spoke to Renee who provided exceptional service. She was professional, friendly, empathetic and very understanding of my situation. The options she provided worked well with what i had in mind when i called through. I was worried and stressing out to call through but after ending the call with Renee, the stress and worry i was carrying when calling through were no longer there. Thank you very much Renee for your help. Finance One are very lucky to have you as one of their employees. I hope you get a pay rise or get rewarded for your outstanding customer service skills. Well done!
10. kesäkuuta 2022
Vastaus yritykseltä Finance One
Thank you for your wonderful review! Renee was incredibly happy when we showed her your feedback! The team is devoted to making a positive impact on your loan application, striving to provide you with a supportive, comfortable and straightforward experience. Thank you so much for being a valued Finance One customer. It was a delight to assist you! The team looks forward to being of service to you the next time you need a second chance at finance!
We have been with Finance One for a few…
We have been with Finance One for a few years now , have purchased two caravans with them. Customer service is always fantastic , questions always answered quicky and clearly, honest and clear advise and very understanding in times of trouble. Cant thank you enough Finance One team . You helped change our lives forever. Gave us the chance to make fun travelling memories with our kids while they are young. You guys rock !!!!
8. kesäkuuta 2022
Vastaus yritykseltä Finance One
Thank you Mike for your 5 star review! Renee and the team were super excited to receive your feedback! At Finance One we take the time to understand your financial needs and provide assistance to suit them -that's what sets us apart from other lenders. We're all about empowering you and giving you the second chance you deserve! We look forward to continuing to assist you in the future.
Vastaus yritykseltä Finance One
Hi Dimitrios! We appreciate the time you've taken to give us a 5-star review! At Finance One we strive to provide you with the finance you deserve without the stress and uncertainty that is often attached to the loan application process. We look forward to being of service to you the next time you need a second chance at finance!
Debbie from finance one was amazing…
Debbie from finance one was amazing very helpful for everything I needed would 100% recommended everyone to finance 1
6. kesäkuuta 2022
Vastaus yritykseltä Finance One
Thank you Tamika! We really appreciate the time you've taken to provide this feedback! Debbie was very pleased to see your review and was very happy to be of help! At Finance One we strive to provide you with the finance you deserve without the stress and uncertainty that is often attached to the loan application process.
This is the second time I have had to…
This is the second time I have had to re finance for repairs on my car and F1 have always accommodated me. Anissa was very good in helping me out took the lead and her communication was excellent
Thanks again for all your help
1. kesäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Finance One
Thank you for taking the time to write use a review! Anissa and the team really appreciate the positive feedback! At Finance One we strive to provide you with the finance you deserved without the stress and uncertainity that is often attached to the loan application process. Harley thank you for being a valued Finance One customer! We look forward to being of service to you the next time you need a second chance at finance.
This is my second car loan with finance…
This is my second car loan with finance one ,nearly complete, this company make you feel at ease and will help you out of a spot ,every time I call the staff are so helpful and the rates are fair but you can adjust them to suit you ,I raised my payments to be within my budget and although I love you guys I cannot wait till that finalization letter arrives ,highly recommended thankyou to all of you
26. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Finance One
Thank you for your review Peter!
The team were super chuffed to read your feedback. The team is devoted to making a postive impact on your loan application, striving to provide you with a supportive, comfortable and straightforward experience. Peter, thank you so much for being a valued Finance One customer. It was a delight to assist you! The team looks forward to being of service to you the next time you need a second chance at finance!
Going elsewhere
Generally the help and support I receive is pretty good, however there is one representative in particular who is rude and not one bit understanding
I will be sourcing a loan with another organisation to pay this loan out
Also……been paying a 25k loan for just over a year, asked for a payout figure, 29k, absolute joke
26. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Finance One
Thanks for taking the time to write a review and for providing your feedback. We are always trying to improve our business and would love the opportunity to discuss your concerns further. You are welcome to contact us on 1800 346 663 or email us at customercare@financeone.com.au.
Thank you from the Team at Finance One
Out of Pocket over 1k stuffed around
Applied for a small loan for a vehicle very very slow not 48 hour approval weeks. Loan was approved repayment structure was chosen seller notified. Then all of a sudden loan declined off the table. As loan was approved I spent money registering insuring and so on. Now no contact no form of mediation so complaint lodged with AFCA.
17. toukokuuta 2022
Oma-aloitteinen arvostelu
SHOCKING DO NOT DEAL WITH
Absolute shocking company to deal with had my vehicle loan fully approved jumped through all the hoops I had to. At the last minute they decide to make my loan declined I lost my Deposit cost me nearly 1K thanks Finance one you are champs. I will be putting a case to AFCA and bad reviews all round.
21. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Finance One
Hi Jason,
We don't have sufficient details to locate you in our system however thanks for taking the time to write a review and for providing your feedback. We understand that some financial institutions are authorised to take deposits, however Finance One are not an authorised deposit-taking institution and therefore we do not have control over any deposits made by applicants to third parties. We respectfully suggest you contact the relevant third party, with whom you made your deposit to, directly regarding any concerns you have about your deposit.
We are always trying to improve our business and would love the opportunity to discuss your concerns, regarding our service and your dealings with Finance One, further if you would like to. Whether you are a past or existing applicant or customer of Finance One, you are welcome to contact us on 1800 346 663 or email us at customercare@financeone.com.au.
Thank you from the Team at Finance One
Professionals
Very good to deal with
Explained everything
Made the process easier
Highly recommend
29. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Finance One
Thank you for giving us such a marvellous review and recommendation Tom! Your wonderful feedback has been shared with the team. We understand the road to finance is not always an easy one, so our dedicated team prioritises educating our clients on all aspects of the loan process, so your experience is as seamless and supportive as possible! Thank you for being a valued Finance One customer. We look forward to assisting you again.
Always polite and happy to help and…
Always polite and happy to help and very understanding a great team to deal with
25. maaliskuuta 2022
Vastaus yritykseltä Finance One
Thank you for your lovely review! We have shared your thoughtful feedback with the team; they are thrilled to hear about your experience. We understand the road to finance is not an easy one, so each member of our dedicated team strives to ensure your loan application experience is as stress-free and supportive as possible. Thank you so much for being a valued Finance One customer, and we look forward to assisting you again.
Finance One were understanding
Finance One were understanding, negotiable and sympathetic towards my situation. Offering a solution to keep me supported during unforseen circumstances and keep me in my ideal Car. Great Service:-) thanks Finance 1.
24. maaliskuuta 2022
Vastaus yritykseltä Finance One
Tullia! Thank you for giving us such a terrific review. We will be sharing your marvellous feedback with the team; we are thrilled to hear we could help finance your ideal car! We understand everyone's financial situation is unique, and unforeseen circumstances strike the best of us. So our lending process ensures your loan is customised to accommodate your situation. So you can get the finance you deserve and get back on the road! Thank you so much for being a valued Finance One customer.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.