Finance One Arvostelua 

901
•
TrustScore 3.5/5 tähteä

3,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

James was phenomenal throughout this process, there wasn’t a moment where I didn’t feel like he had my back. He made everything as simple and easy as possible, made sure all my basis was covered so it... Näytä lisää

Saanut 5/5 tähteä

Melissa was amazing! She was so warm, friendly and genuinely human in her approach, never sounding scripted, even while carefully going through all the required compliance requirements. It was such... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Be careful. These guys charge interest on the original loan amount, which means that the effective interest rate is 45%+ It's not until after you sign that you they advise how interest is calculated... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

I've had my run ins with the company itself and have had trouble getting my concerns addressed when I needed it. I am simply leaving this review for Alana who literally made my day today. I would p... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 139719903

  1. Rahoituslaitos
  2. ja myös
  3. Autorahoitus ja autolainaa
  4. Muut kuin pankin rahoituspalvelut

Yrityksen kirjoittama

Finance One offers loans from $8000 with low rates and fast approvals. Our flexible terms of 3 to 7 years accommodate various needs, from cars to boats and more, ensuring accessible and efficient financing solutions for everyday Australians

Yrityksen kirjoittama


Yhteystiedot

3,7

Keskitasoinen

TrustScore 3.5/5 tähteä

901 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 90 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,7

Kaikki arvostelut

(901)

31 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great experience

Very helpful. Actoned straight away.

24. joulukuuta 2024
Oma-aloitteinen arvostelu
Finance One-logo

Vastaus yritykseltä Finance One

Hi Teresa, thanks for the 5 star review! We're glad to be of assistance!

Saanut 1/5 tähteä

Don't finance with finance one

Don't finance with finance one. Extremely bad decision. Car loan was $19,000. They've pushed my payments back almost every fortnight, bouncing it back every time. Then they jack it up to $30k owing. Which is ridiculous. I've paid over $14k in one year with extra payments. They say I've paid $12k. I asked for 3 years. They gave me 5. Interest rate is 28%. DO NOT FINANCE WITH FIANCE ONE. They're scammers. And if I want to pay outright for the car. I've still got to pay $15k HAHAHAHA. They're unbelievable. I will be taking them to court.

4. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Advertise car loans for people with…

Advertise car loans for people with difficult circumstances, however I have contacted them twice and on both occasions have not been able to assist.

Unfortunately they don’t go through your personal circumstances with you, they just process the application as if you have a high score credit rating.

8. elokuuta 2024
Oma-aloitteinen arvostelu
Finance One-logo

Vastaus yritykseltä Finance One

Hi Brett, thank you for your feedback.  Whilst we do assess each application on its own merit, we are unable to assist everyone.  If your circumstances change, please feel free to reach out to us again.

Saanut 5/5 tähteä

So helpful when times are tough

So helpful when times are tough, excellent customer service.always try to help the best way.thanks.

19. heinäkuuta 2024
Finance One-logo

Vastaus yritykseltä Finance One

Hi Dave, thank you for the review! We are glad to hear that you had a positive experience!

Saanut 1/5 tähteä

Warning Predatory Lender

The Broker offered a loan via This mob of 5 to 7 years (I chose Five at 17%) on the day of signing literally as the signing was about to occur the Term got dropped to 4 years and the interest Jacked up to 25%. I believe this is because I stated I was likely to pay slightly higher than requested to get ahead of the loan. Broker blames finance company - Finance Company blames Broker - 0 Accountability as the equipment was ordered I had no choice but to proceed with the loan. Go to AFCA if you have issues. Also, no portal to view the status of your loan. Extremely poor Service no statement of account

17. kesäkuuta 2024
Oma-aloitteinen arvostelu
Finance One-logo

Vastaus yritykseltä Finance One

Hi HOT with Matty, Thanks for taking the time to write a review and for providing your feedback. We are always trying to improve our business and would love the opportunity to discuss your concerns further. Unfortunately, we cannot seem to find your contact details, Could you please call us directly on 1800 346 663 or email us at customercare@financeone.com.au with your details so we can get in touch.

Saanut 5/5 tähteä

Lent to me when everyone else said no

Lent to me when everyone else said no. A few of the consultants seemed to struggle a bit - maybe just new, but Grace was brilliant. Best person I dealt with at any lender.

12. heinäkuuta 2024
Oma-aloitteinen arvostelu
Finance One-logo

Vastaus yritykseltä Finance One

Hi Mark, Grace is a valued Finance One team member, we are glad to hear that you had a positive experience!

Saanut 1/5 tähteä

If I could give no stars I would

If I could give no stars I would
Suffer from health issues and even told them they don’t note anything they don’t offer hard ship. I’m a small business and these bloody people try and ruin and break you with threats
Tanya lied to me stating to pay half my over due amount and continue on current payment plan than lies saying she never said that once I paid the money. Kellie is also a heartless person with no remorse I hope this company gets investigated ACA here I come

18. kesäkuuta 2024
Oma-aloitteinen arvostelu
Finance One-logo

Vastaus yritykseltä Finance One

Hi April, after checking in with our Team it appears that we are currently working with you to help with your current situation. We are always willing to assist our customers when they are faced with difficulties and we will continue to reach out to you, to see how you are going.

Saanut 1/5 tähteä

If you want health issues

If you want health issues, and want to die quickly with mental stress this is the right company to take loans and suffer your whole life. No empathy towards the customers just blood sucking company taking advantage of your situation. Even though you contact them in time they emotionally black mail you and ruin your credit history inspite paying the amount which mentally kills you. They mislead you advising pay the default amount and you shouldn’t be having any issues with taking credit from other providers, which isn’t true hence don’t fall a prey to their cheap tactics. I am psychologically going through a very hard time with their cheap and demeaning way they took my money and false promises.

12. kesäkuuta 2024
Oma-aloitteinen arvostelu
Finance One-logo

Vastaus yritykseltä Finance One

Hi Ramesh, as we have previously provided, we are sorry to hear that you are not happy with your loan and your default. Finance One takes its obligations under The Privacy Act very seriously and note that any adverse information that may have been listed against you has been done so in accordance with the relevant guidelines. If you need further clarification around these guidelines, please feel free to contact our office on 1800 346 663 so we may further clarify.

Saanut 1/5 tähteä

Vultures and rip offs

They prey on the less fortunate and support car yards that sell dodgy vehicles and show no remorse or liability for supporting these dodgy sellers. They threaten when you complain.

15. toukokuuta 2024
Oma-aloitteinen arvostelu
Finance One-logo

Vastaus yritykseltä Finance One

Hi Mark, thank you for taking the time to right a review. Unfortunately, we are unable to identify you within our client database. Could you please call us directly on 1800 346 663 or email us at customercare@financeone.com.au with your details so we can get in touch regarding your concerns.

Saanut 1/5 tähteä

I found this company to be absolutely…

I found this company to be absolutely ruthless. In times i’ll financial and health hardship as a result of spinal surgery Leaving me incapacitated to pay $610 per week loan repayments!
I was just thinking a reduction to $1250 per month instead $2500, he told me to go bankrupt or to sell my own vehicle to pay them. Somebody on a disability pension being exposed to the intimidation and threatening behaviour from the collections department. It’s horrific.
An experience I will find difficult to get over. He has implied in his email he’s coming for me! Disgusting treatment!

Steer clear of this company!

10. toukokuuta 2024
Oma-aloitteinen arvostelu
Finance One-logo

Vastaus yritykseltä Finance One

Hi Corrine, after checking in with our Team it appears that we are currently working with you to help with your current situation. We are always willing to assist our customers when they are faced with difficulties and we will continue to reach out to you, to see how you are going.

Saanut 4/5 tähteä

Incredible service from Alana

I've had my run ins with the company itself and have had trouble getting my concerns addressed when I needed it.
I am simply leaving this review for Alana who literally made my day today. I would put 5 stars if it didn't mean boosting the companies star rating.
Alana alone has made my experience much better and lifted a huge weight off my shoulders today. I am grateful for her instant support and thank you for not judging and mistreating me like some others have in the past.

26. maaliskuuta 2024
Oma-aloitteinen arvostelu
Finance One-logo

Vastaus yritykseltä Finance One

Hi Lauren. We are sorry to hear about your experiences. Our team is always committed to providing exceptional services and would love the opportunity to chat with you again and take any feedback in which you would be willing to provide. Although we certainly appreciate the feedback in relation to Alana. Unfortunately, we cannot seem to find your contact details, Could you please call us directly on 1800 346 663 or email us at customercare@financeone.com.au with your details so we can get in touch.

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