First Impression Doors & More Arvostelua 10

TrustScore 2/5 tähteä

2,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Yrityksen tiedot

  1. Ovitoimittaja
  2. Ovikauppa
  3. Ovivarasto
  4. Sahapaja
  5. Ikkunatoimittaja

Yrityksen kirjoittama

Visit our beautiful showroom (open to the public) to browse our unbeatable selection of home improvement products for your home, including doors, windows, millwork, and more! We pride ourselves on providing quality products and great service to keep our customers coming back for all of their home improvement needs!


Yhteystiedot


2,1

Välttävä

TrustScore 2/5 tähteä

10 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Outrageouly bad service and no follow…

Outrageouly bad service and no follow up, stay away from this place if you value your money,
I bought double front door and door handles (aka pulls) from them.
Be aware that this company only sells the hardware, the install and painting they farm out to 3rd parties,
I had issues with the paint after a few month, painter ghosted me even though he gave me a 5 Years warranty.
One of my door handles started to come loose. It took 2 months to schedule an appointment for technician to come out with a dose calls and many missed appointments. When he finally showed up the technician came with a small Allen wrench and told us the screw is stripped and he would have to cut off the handle to replace with new. It would cost $1000 nor under warranty because the screw is stripped.
I called the store at least a dozen times, no call back was ever received and they also ghosted me.
This place has no interest in doing anything but sell the doors and hardware, they don't care about their customers at all.
STAY AWAY!

1. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Horrible experience

Horrible experience. I ended up having to hire my own carpenters to fix the doors that I bought from them. $10,000 spent on doors and Randy wouldn't return my call or respond to my emails. Run fast and far from this place. Here is a list of what went wrong - it's pretty sad...

• 4 doors came completely damaged. Two were sent for repair and were damaged AGAIN on delivery. I ended up having to pay my own carpenters to fix the doors.
• I never received the door that I ordered for the linen closet. I ended up making my own door out of cabinet material.
• None of the doors came with roller catches or even the cutout for them. We had to cut the tops of the doors and install.
• My pivot hardware was never installed in the one door even though I was charged for it. Then the hardware was lost and finally after many calls/emails/texts it was found and delivered back to me. Still never installed in the door and no cutout from the factory. I had to do all of this.
• 2 of the doors came warped.
• Almost half of the screws were missing from the hinges. When I inquired about it – I was told that you guys ran out of screws, so you put in as many as you had. I ended up having to buy my own and install them.
• A couple doors have both gold and silver colored hinges on the same door which is weird. I ended up swapping for the same color/matching hinges.
• One door was made with the incorrect swing.
• More than half of the doorstop was installed backwards. On the same door (out of 3 stops) you might have two that have the rounded edge showing and one that has the 90-degree edge showing. It was all over the place. I don’t think a single door had all of the stops in the same direction.
• 2 doors had the incorrect jamb size. We had to custom make our own jambs on-site.

In response to your reply - the refund amount was for a missing door. Shawn committed to me that the other items would get repaired and never did. You are lucky that you aren't getting sued.

26. elokuuta 2022
Oma-aloitteinen arvostelu
First Impression Doors & More-logo

Vastaus yritykseltä First Impression Doors & More

Brian
It is a disappointing that you feel the need to disparage our company for a order that dates back to September
22, 2021. Furthermore, you agreed to have your carpenters fix the minor issues and accept a credit/ refund of $648.28 to resolve any and all issues related to your purchase.

Saanut 5/5 tähteä

I bought a beautiful door from First…

I bought a beautiful door from First Impression Doors & More. I explained what I needed and they worked with me to get what I wanted at a price I wanted to pay. The delivery was easy and fast.

3. syyskuuta 2021
First Impression Doors & More-logo

Vastaus yritykseltä First Impression Doors & More

Thank you for your business and awesome review! Enjoy your new doors.

Saanut 5/5 tähteä

Unmatched customer service

We had a fantastic experience with the First Impression team. Chris is stellar. The transparency and attention to detail easily separated them from the rest. I’m the midst of the slew of supply challenges, they stayed nimble with trying to secure inventory. The fact that they were willing to recommend other businesses in lieu of inventory shortfall says it all. To be honest, our decision to wait for them to get inventory was predicated on their integrity and trust. Absolutely plan to come back again as well as recommend to friends.

2. syyskuuta 2021
First Impression Doors & More-logo

Vastaus yritykseltä First Impression Doors & More

Thank you for your business and outstanding review. We look forward to helping you with your future projects.

Saanut 5/5 tähteä

This company was a pleasure to work…

This company was a pleasure to work with especially our sales rep Stanley who walked us through everything step by step and took time to explain all aspects of the door and accessories and answered all of our questions and was clear he had in depth knowledge. Our installation coordinator Linda was also great to work with and always kept us up to date on the status of installation and the installers DMAC were also exceptional including the recommended door painters. Was a great experience process from start to finish!

2. syyskuuta 2021
First Impression Doors & More-logo

Vastaus yritykseltä First Impression Doors & More

Thank you for your business and the outstanding review!!! Enjoy your new doors.

Saanut 5/5 tähteä

Excellent staff

Freddy helped us with all items of our project from start to finish! 👍🏻

2. syyskuuta 2021
First Impression Doors & More-logo

Vastaus yritykseltä First Impression Doors & More

Thank you for your business and the excellent review. We look forward to helping you with your future remodeling projects.

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