Really delighted with the fantastic work Patrick has done on my Canyon. He went above and beyond to make sure the new cockpit was dialled in to my bike fit, and the finished job is to an excellent sta... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Patrick and Isaac have both been really helpful throughout a routine service and subsequent repair that I've had on my bike. Unfortunately, following the service I had an accident. They took a look at... Näytä lisää
Yritys on vastannut
absolute dream of a transformation.. my “refurbed when bought” Gomier trike needed a bit of a refit after 2 good years Patrik worked his magic, new tyres, gear shifter tinkering and a couple oth... Näytä lisää
Yritys on vastannut
All very fast and efficient replacement of bottom bracket. Couldn’t recommend more highly. Thank you Fettle
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.
Yhteystiedot
London, Yhdistynyt kuningaskunta
- 020348 81130
- hello@fettle.cc
- fettle.cc
4,7
Erinomainen
858 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 42 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Absolutely rubbish poor service don’t…
Absolutely rubbish poor service don’t have a clue on what they are tryed to pump me off with the wrong Bike was not done when they said it would plus my bike till not working as they put the wrong inner tube in it waste of £25
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Hi David, we are truly sorry to hear that your bike has still not been fixed following your appointment. We'd like to have this looked into right away. Could you please fill out the following form, so a member of the team can reach you directly? - https://www.fettle.cc/contact
My bike and been scratched and scraped…
My bike and been scratched and scraped in a number of obvious places, either while being serviced or in the van - I have emailed and had no response. It's also covered in lubricant/grease and dusty! I simply don't understand how this could have gone so wrong! Really disappointed as the actual process was so easy, but wouldn't recommend as they clearly have little regard for my expensive and well treated bike
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Hi there, we are truly sorry to hear that your bike was scratched during your appointment. We'd like to have this looked into by a member of the team right away. If you could please fill out the following form, a member of the team will be in touch to look into this further - https://www.fettle.cc/contact
Brilliant service and convenient
Brilliant service and really straightforward. Chris checked and diagnosed the issues while I was there, and fixed them within 15 minutes
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the excellent review! We're thrilled to hear that Chris was able to fix the issues with your bike within such a short time! We truly appreciate your feedback, and we hope to have the pleasure of assisting you again in the future.
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the glowing review, Matthew! We truly appreciate it.
Very convenient process and the app is…
Very convenient process and the app is easy to use.
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Thank you so much, Matthew! We truly appreciate your feedback.
I love Fettle at Finsbury Park
I love Fettle at Finsbury Park. Professional service and friendly staff.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Thank you so much, Federica! We truly appreciate it.
Excellent service and communication…
Excellent service and communication from Kriss at fettle. Price options were offered and I got the bike back quickly which was important to me.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the excellent review, David! We're thrilled to hear that you received excellent service from the team at your recent appointment, and that you were pleased with the price options and speed of the service. We truly appreciate your lovely feedback, and we hope to have the pleasure of assisting you again in the future.
I took my son’s bike in as the breaks…
I took my son’s bike in as the breaks were knackered and tyres needed air among other things. Coran was amazing, he advised exactly what he would which was a mini service as it was a child size bike. The price was more than fair at £20 and the service was excellent I will 100% be going back and would highly recommend to anyone who needs any bike repairs.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Hi Joe, thank you so much for this excellent review! We're so pleased to hear that Coran provided such great customer service at your recent appointment. We truly appreciate your recommendation, and we'll be sure to pass your kind words along. Thank you!
This is a delightful company to do…
This is a delightful company to do business with,
Very friendly Very efficient.
I would definitely recommend.
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Hi Andrew, thank you for taking the time to share your feedback. We're so glad to hear that you have found the team very friendly and efficient at your appointments. We truly appreciate your recommendation, and we hope to have the pleasure of assisting you again in the future.
Excellent service
Excellent service! Really helpful too, thank you!
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the glowing review! We truly appreciate it.
Crazy expensive
Tried to charge me £265 to fix my brakes. Went to another shop and it cost me £35.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Hi Eloise, we're truly sorry to hear of your disappointment regarding the quote you received at your recent appointment. We'd like to have this looked into by a member of our Customer Care team. If you could please fill out the following form, a member of the team will be in touch to look into this further - https://www.fettle.cc/contact
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Thank you so much, Mhairi! We truly appreciate it.
Good service on my bike
Good service on my bike - back to like new. Quick and efficient servicing
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Hi Patrick, thank you so much for the lovely review! We're thrilled to hear that you received quick and efficient service at your recent appointment. We truly appreciate your feedback, and we hope to have the pleasure of assisting you again in the future.
Great service
Great service, quick delivery. I’ve used fettle many times - never failed me. My dirty old bike is now as good as new!
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Hi Shaz, we truly appreciate this glowing review! We're so pleased to hear that the team has never failed you, and that your bike is looking good as new! Your feedback means the world to us, and we'll be sure to pass this along to the rest of the team.
Great overall service
It was really easy to get an appointment and drop off my bike.
The quotation process was so straight forward and the same day I received a message with a quote breakdown of each individual charge. I could either go ahead with it all or select what I wanted.
Service here is quick, efficient and staff are lovely too!
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Thank you so much for taking the time to share your experience! We're delighted to hear that you found the process of booking your appointment easy and that you were pleased with the service you received. We truly appreciate it, and we hope to have the pleasure of assisting you again in the future.
5 STARS! ⭐️⭐️⭐️⭐️
I had a fantastic experience with Fettle in Putney and would like to thank Patrick and Barry for their help and great manners. They helpfully opened the shop door for me - before I'd even discounted my bike - and were incredibly kind, polite, helpful, knowledgeable and enthusiastic about getting my bike sorted properly.
They took the time to explain what needed doing and carried out the work efficiently - the bike feels like new again! The whole process was smooth, professional and very friendly - exactly what you hope for when trusting someone with your bike.
It is rare to find such great service these days. Huge thanks to Patrick and Barry for going above and beyond. I would not hesitate to recommend Fettle in Putney to anyone needing a reliable and professional bike repair in the area.
Highly recommended. ⭐️⭐️⭐️⭐️⭐️
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Hi there, thank you so much for this excellent review! We're thrilled to hear that both Patrick and Barry had such a positive impact on your experience. It's so great to hear that you found them both incredibly kind, polite, helpful and knowledgeable. Your feedback means the world to us, and we'll be sure to share it with the rest of the team. Thank you!
They are great professionals
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Hi Marta, thank you so much! We truly appreciate it.
The did exactly what I asked for
The did exactly what I asked for. Fast turnaround time. Very reasonably priced. Friendly, helpful staff. What more can you ask for?
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the excellent review, Stefano! We're delighted to hear that you found the team friendly and helpful, and that they were able to get you back on the road quickly! We'll be sure to pass your kind reviews along.
Great experience dropping the bike off…
Great experience dropping the bike off for repairs and a service. Highly recommend gaf and Chris. Very knowledgeable guys
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Hi Scott, thank you so much for the lovely review! We're thrilled to hear that Chris and the rest of the team had a positive impact on your experience. We truly appreciate your feedback, and we hope to have the pleasure of assisting you again in the future.
Great service and workmanship
Easy to park outside the workshop, staff helped taking the bike in (which is quite heavy) was kept up-to-date throughout with progress and the work requested was done (service plus a few specific items. Very happy with both staff, but dealt mainly with Calum who was courteous and helpful.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the lovely review, William! We're delighted to hear that Calum and the rest of the team provided such great customer service at your recent appointment, and that you found them to be courteous and helpful. We truly appreciate your kind words, and we'll be sure to pass them along. Thank you.
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