I wouldn’t recommend buying from this company. I paid extra for next-day delivery and placed my order before the advertised cut-off time, but it wasn’t delivered as promised. The tracking still showed... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered from Femmeluxe before, a few years ago, used to get my jeans from them purely for the fit. I have a 29” waist and 43” hips and bum and they fit better than any jeans I’ve owned - must be commo... Näytä lisää
Yritys on vastannut
I’ve been ordering from Femme Luxe since around 2020 now. Great quality clothing and I still have all the items I ordered from here in as good as new condition! Never any issues with my orders and alw... Näytä lisää
Yritys on vastannut
First time I’ve ordered from femme luxe and I must say I’m extremely impressed! I Ordered for next day delivery and within minutes I received a notification that my package had been dispatched. Very... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Femme Luxe, we believe that inside every woman is a bold, fierce Femme Fatale. Channel your inner siren with our selection of expertly curated, trendsetting pieces.
Yhteystiedot
1 Cragie Street, Cheetham Hill, M8 8GA, Manchester , Yhdistynyt kuningaskunta
- care@femmeluxe.co.uk
- femmeluxe.co.uk
4,3
Erinomainen
15 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Paid for next day delivery yesterday…
Paid for next day delivery yesterday afternoon and Evri do not even have the parcel yet
16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Louise,
We're very sorry for the inconvenience caused. Unfortunately, the item was oversold, and we issued a full refund promptly after notifying you via email. We understand how frustrating this must be, especially after paying for next day delivery, and we sincerely apologise for the disappointment. Your feedback is valued and helps us improve.
Kind Regards,
Femme Luxe
Vastaus yritykseltä Femme Luxe
Dear Customer,
Thank you for your lovely feedback! We're so happy you loved the dress and that it arrived quickly. Enjoy wearing it!
Kind Regards,
Femme luxe
Really nice hen do white dress
Really nice hen do white dress
23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Jade,
Thank you so much! We’re so glad you loved the white dress for your hen do – sounds like a special moment! Wishing you all the best for the big day!
Kind Regards,
Femme luxe
Lovely dress
Lovely dress, fits beautifully and fast delivery!
9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Kaylah,
Thank you so much for your lovely feedback! We're thrilled to hear the dress fits beautifully and that your order arrived quickly. We hope to see you again soon!
Kind Regards,
JYO
Website is really easy to navigate
Website is really easy to navigate, have a lot of options for different occasions and outfits for events. Loungewear always great. Good quality clothes.
6. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Paige,
Thank you so much for your kind words! We're thrilled to hear you found the website easy to navigate and appreciate the variety we offer for different occasions. We're especially glad you enjoy our loungewear and are happy with the quality of our clothes. Your support means a lot to us!
Kind Regards,
Femme Luxe
Fantastic products and services
Fast delivery. Products are fantastic quality i have recently bought 2 for my daughter shes loves them. Wash well. Super happy ☺️
20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Vicki,
Thank you so much for your kind words! We're thrilled to hear that your daughter loves the products and that you're happy with the quality and washability. Your support means a lot to us!
Kind Regards,
FemmeLuxe
Found exactly what I was looking for at…
Found exactly what I was looking for at an amazing price. Arrived when it said it would. Great quality. Great site. Will definitely be using again.
18. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear you found exactly what you needed at a great price and that everything arrived on time. We truly appreciate your support and look forward to serving you again soon!
Kind Regards,
Femme luxe
Short sets are lovely comfortable fit…
Short sets are lovely comfortable fit lovely just in time for this hot weather.
20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Hi Hannah,
Thank you so much for your kind words! We're delighted to hear that you find the short sets comfortable and perfect for the hot weather. Your feedback means a lot to us, and we’re glad they’ve arrived just in time for you to enjoy them.
Best wishes,
Femme Luxe
Quick delivery lovely item
Quick delivery lovely item. Happy with my
Purchase
26. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Sophie,
Thank you so much for your kind words! We're delighted to hear that you were happy with your purchase and that the delivery was quick. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Best regards,
Femme Luxe
Dress is outstanding such a comfortable…
Dress is outstanding such a comfortable fit in love ❤️
12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Hannah,
Thank you so much for your kind words! We're thrilled to hear that you find the dress outstanding and that it fits comfortably. Knowing you're in love with it truly makes our day!
We look forward to serving you again and hope to bring you more pieces that you'll adore. If you ever need assistance, please don't hesitate to reach out.
Warm regards,
Femme Luxe
Great products
Great products, always lots to choose from and competitively priced too ☺️
26. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Amy,
Thank you so much for your kind words! We’re thrilled to hear that you enjoy our products and appreciate our wide selection and competitive prices. Your support means the world to us, and we look forward to continuing to provide you with great choices and value.
If there’s anything else we can do for you, don’t hesitate to let us know!
Best regards,
Femme Luxe
I'd definitely order from them again!
The delivery was super speedy and the quality of the items were really great. Unfortunately I wasn't able to keep my items as they didn't fit. That said, the returns process was really straight forward. Overall, I received a fantastic service from FemmeLuxe and I'll definitely be ordering from them again.
25. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Naomi,
Thank you so much for taking the time to share your experience with Femme Luxe! We're thrilled to hear that you were happy with our speedy delivery and the quality of our items.
We're sorry to hear that the fit wasn't quite right this time, but we're glad the returns process was smooth and hassle-free for you. Ensuring a seamless shopping experience is our top priority, and it's wonderful to know we met your expectations.
We truly appreciate your kind words and your continued support. We're looking forward to helping you find the perfect fit in your next order! Please don’t hesitate to reach out if you need any assistance.
Kind regards,
Femme Luxe
I'm extremely disappointed with my…
I'm extremely disappointed with my recent experience with FemmeLuxe and their delivery partner Evri. I placed an order with FemmeLuxe, but Evri failed to deliver the package properly. I didn't receive any notifications about the delivery, and the parcel was left outside my door unattended.
When I contacted FemmeLuxe, they seemed to shift the responsibility to the customer. The lack of communication and coordination between FemmeLuxe and Evri is unacceptable. As a customer, I expect better.
The fact that Evri didn't provide any tracking updates or notifications about the delivery is concerning. It's clear that they need to improve their delivery process and work more closely with their partners.
I would expect a refund or a replacement as I did not have a choice of what courier would deliver the item!!
I would advise others to think twice before ordering from FemmeLuxe. Until they sort out their issues, I wouldn't recommend them to anyone.
25. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Hi Sarina,
Thank you for taking the time to share your experience with us. We sincerely regret any frustration or inconvenience you're faced with the delivery of your order.
After reviewing the situation, we would like to clarify a few points:
Tracking Notifications: All our customers, including yourself, receive tracking notifications from our courier partner, Evri. According to the tracking information, your parcel was marked as delivered and left at your doorstep.
Proof of Delivery: The delivery record includes an image showing the parcel at your door. Additionally, the image highlights the presence of a doorbell camera, which typically records deliveries and notifies homeowners. We kindly encourage you to check your doorbell camera for any further insights on the delivery.
We do send you a replacement with next day delivery, as we are committed to ensuring our customers have a positive experience with us. Our team works hard to resolve any issues as quickly and efficiently as possible.
We understand your frustration and are here to help resolve this matter. While the parcel’s status indicates successful delivery, we can discuss options to ensure your satisfaction. Please reach out to us directly at care@femmeluxe.co.uk, and we will assist you further.
Your feedback is invaluable to us, and we are committed to improving both our service and our partnership with Evri to ensure a seamless experience for our customers.
Thank you for giving us the opportunity to address your concerns.
Kind regards,
Femme Luxe Team
The dresses fit perfectly
The dresses fit perfectly. The material used was high standard. Good quality at quality prices. I would highly recommend. I never heard of this site and my friend introduced me to it. I ordered on Monday for next day delivery as I was going out that weekend. I was not disappointed
9. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Customer,
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that the dresses fit perfectly and that you were impressed with the quality and value of our products.
It’s great to know that our next-day delivery service met your expectations and helped you prepare for your weekend plans without any hassle. We’re also glad your friend introduced you to Femme Luxe, and we hope to continue exceeding your expectations in the future.
Your recommendation means the world to us, and we look forward to serving you again soon!
Kind regards,
Femme Luxe.
Extremely quick delivery!!Amazing
Extremely quick delivery!!! I ordered a very last minute outfit and the following day it was already dispatched, that’s very good service. The quality of clothes is amazing. I was worried about the sizing and if the clothes would look good on me but wow they’re so pretty and definitely look like they do on the photos. I am going to order more day outfits for my birthday next month.
22. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Hi Amber,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you were pleased with our quick delivery and the quality of our clothing. It’s great to know the outfits exceeded your expectations and looked just as amazing as in the photos. We can’t wait to help you find the perfect day outfits for your birthday next month—happy early birthday!
Kind Regards,
Femme Luxe Team
Very comfortable fast delivery service
Very comfortable fast delivery service
5. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Abigail,
Thank you for your wonderful feedback! We're delighted to hear that you found our service fast and the product comfortable. We appreciate your support and look forward to serving you again!
Kind Regards,
Femme luxe
Beautiful dress.
I ordered a sage green dress for my baby’s christening. It is absolutely stunning the sizing is great. Delivery was fast and great communication.
5. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Lizzie,
Thank you so much for your lovely review! We're thrilled to hear that you loved the sage green dress and that it was perfect for your baby's christening. It's wonderful to know the sizing worked well and that you were happy with our delivery and communication. Your kind words mean the world to us!
Kind Regards,
Femme Luxe Team.
Scammers
Tried to use a cloned card thankfully card had been cancelled (Got evidence via my bank statement which can be provided to trustpilot considering you want my review removed)
3. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Steffan,
Thank you for bringing this matter to our attention. We want to assure you that Femme Luxe has not attempted to make any unauthorized payment from your card. We are deeply concerned about your experience and take such issues very seriously.
It seems there may be some confusion, as we have encountered a similar complaint linked to a company with a name resembling ours. We would greatly appreciate it if you could reach out to us directly at care@femmeluce.co.uk with any evidence or details, such as your bank statement, to help us investigate further and clarify the situation.
Our goal is to resolve this matter promptly and maintain transparency. We value your feedback and are committed to addressing your concerns.
Kind regards,
Femme Luxe Team
Fantastic quality clothing for a great…
Fantastic quality clothing for a great price. Will defo be using again. 100% recommend, thanks for the clothes. Joss
3. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Joss,
Thank you so much! We're thrilled to hear you loved the quality and value of our clothing. Your recommendation means the world to us, and we can’t wait to serve you again soon. Thanks for choosing us.
Kind Regards,
Femme Luxe
Great quality clothing
Great quality clothing, great prices, would 100% recommend
29. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Femme Luxe
Dear Customer,
"Thank you so much for your kind words! We're thrilled to hear you loved the quality and prices. Your recommendation means the world to us. We look forward to serving you again soon!"
Kind Regards,
Femme Luxe
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