First and foremost communication. An online system that works and staff in shops that are genuinely lovely. Having just left a market competitor who's staff were completely ignorant to the presence... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Bought pyjama top online ease of use online! And click and collect very efficient !
Yritys on vastannut
Super easy website to use , love the fact that there are lots of pictures often on 2 different shapes of model and suggestions for how to style the items too items are dispatched really quickly and c... Näytä lisää
Yritys on vastannut
Really friendly staff! I came in to exchange a dress that was brought as a present, I had my little one with me in the buggy which is never easy when you’re trying to try on clothes! But a helpful mem... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
28 High Street, SO23 9BL, Winchester, Hampshire, Yhdistynyt kuningaskunta
- 01962 870906
4,7
Erinomainen
101 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The T-shirt we ordered by click and…
The T-shirt we ordered by click and collect was delivered promptly to the Winchester store. The staff member there was efficient. The T-shirt is a lovely colour, very pleased.
8. huhtikuuta 2024
Vastaus yritykseltä FatFace - WINCHESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely shorts
Lovely shorts: great colour, thick cotton and well made - my son loves them!
Took seconds to pick up - really easy!
23. maaliskuuta 2024
Vastaus yritykseltä FatFace - WINCHESTER
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your item, and have enjoyed using our Click and Collect. We look forward to welcoming you back soon.
Take care.- GM
Great Service
First time ordering online normally pop in shop. Very quick delivery came within a couple of days of ordering which is great service. Very helpful and friendly staff in store
14. helmikuuta 2024
Vastaus yritykseltä FatFace - WINCHESTER
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Superb customer service in Winchester store !
Like the design also good quality for reasonable price.
11. helmikuuta 2024
Vastaus yritykseltä FatFace - WINCHESTER
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your item, and we look forward to welcoming you back soon!
Take care.- GM
Dinosaur snood
The product is lovely and the whole process went well from ordering to collection
31. tammikuuta 2024
Vastaus yritykseltä FatFace - WINCHESTER
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I recently brought a chunky cardigan…
I recently brought a chunky cardigan from your branch in winchester and love it, so i decided to search the FAT FACE website and i found this lovely sheep jumper so on impulse i ordered one in my size and I LOVE IT !!!!!!!! the size is great and the garment is very warm
17. tammikuuta 2024
Vastaus yritykseltä FatFace - WINCHESTER
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
My favourite clothing brand
My favourite clothing brand for adults and children. Fun and trendy designs, excellent quality, and great eco credentials.
9. tammikuuta 2024
Vastaus yritykseltä FatFace - WINCHESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good looking, good quality, good feeling
I am happy with Fatface quality. Sizewise they are okay as well.
3. tammikuuta 2024
Vastaus yritykseltä FatFace - WINCHESTER
Good Afternoon Barbara,
Thank you for taking the time to leave us a review!
We love to hear such positive feedback in regards to your recent order with us! We hope you love your new items and we look forward to welcoming you back soon.
Kind Regards, JW
Ordered in store
Ordered in store, very helpful staff. Prompt delivery and product good quality.
11. joulukuuta 2023
Vastaus yritykseltä FatFace - WINCHESTER
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Vastaus yritykseltä FatFace - WINCHESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Pleasant and welcoming
First and foremost communication. An online system that works and staff in shops that are genuinely lovely.
Having just left a market competitor who's staff were completely ignorant to the presence of customers - not even a hello.
Fat face has always been a warm welcome and a pleasure to look around. The young lady who served me was open and welcoming. Thanks for a pleasant and easy visit.
30. lokakuuta 2023
Vastaus yritykseltä FatFace - WINCHESTER
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quality product and easy pick up
Quality product and easy pick up. Friendly efficient staff.
12. lokakuuta 2023
Vastaus yritykseltä FatFace - WINCHESTER
Good Afternoon Nick,
Thank you for taking the time to leave us a review!
We really appreciate your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received.
Have a great day! - JW
Ordered welly boots as a gift on line
Ordered welly boots as a gift on line. Staff are always friendly and helpful,
30. syyskuuta 2023
Vastaus yritykseltä FatFace - WINCHESTER
Thank you for your 5* review regarding your recent visit to our Winchester store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
just so easy !! Super easy website to use and items are…
Super easy website to use , love the fact that there are lots of pictures often on 2 different shapes of model and suggestions for how to style the items too
items are dispatched really quickly and collection from my local store couldn’t be easier
14. syyskuuta 2023
Vastaus yritykseltä FatFace - WINCHESTER
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Excellent service
Order a few new items and collected at Winchester store, all easy and efficient, not paying for delivery. Kept all items as I loved all.
12. syyskuuta 2023
Vastaus yritykseltä FatFace - WINCHESTER
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
Really friendly staff
Really friendly staff! I came in to exchange a dress that was brought as a present, I had my little one with me in the buggy which is never easy when you’re trying to try on clothes! But a helpful member of staff helped my husband to keep him entertained with crayons and colouring in! Then at the till, the lady who served me was equally as friendly and chatty, just an overall welcoming and nice experience, thank you!
17. elokuuta 2023
Vastaus yritykseltä FatFace - WINCHESTER
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Tunic top
Ordered a lovely tunic through click and collect. The staff were really helpful in the shop. I asked to try it on before leaving and they were really accommodating. I also asked if i needed to return the item how did i do it and again they were friendly and helpful with their advice. Thank you
16. elokuuta 2023
Vastaus yritykseltä FatFace - WINCHESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Vastaus yritykseltä FatFace - WINCHESTER
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - SK
great experience in winchester store.
6. elokuuta 2023
Vastaus yritykseltä FatFace - WINCHESTER
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
The staff
The staff. Excellent
He sorted my query efficiently was polite and humorous. Well done!
1. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - WINCHESTER
Hi Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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