As per usual I had a seamless service provided by FatFace. I ordered 2 dresses that were delivered to my closest Next; one of the dresses was fab (which I have kept) and the other, I unfortunately... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very disappointed that you no longer do free postage over a certain amount for delivery and also have to pay for returns. Also not happy that I can no longer return via my local post office. Has put... Näytä lisää
Yritys on vastannut
Poppy in the Truro store served me yesterday. i only popped in to have a look and immediately fell in love with a pair of Alev wide leg jeans but i needed to try them on along with a top. I wasnt awa... Näytä lisää
Yritys on vastannut
In the Truro store, served by Emily and Jo, such helpful, cheerful young ladies, thank you both. I haven’t shopped in Fatface for years and was pleasantly surprised both by the superb quality and real... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
1/2 Victoria Square, TR1 2RS, Truro, Cornwall, Yhdistynyt kuningaskunta
- 01872 262567
4,8
Erinomainen
148 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I love the clothes
I love the clothes, good quality and when I order they come promptly
12. lokakuuta 2023
Vastaus yritykseltä FatFace - TRURO
Hi Sandie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Emily was superb
Emily was superb , pleasant smiling and nothing was too much for her . Made the whole experience pleasurable
30. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - TRURO
Hi Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Straightforward and easy to order…
Straightforward and easy to order online.
Click and collect - tried on jacket in shop which was a good fit.
Delighted with jacket.
Very happy with the whole process.
26. syyskuuta 2023
Vastaus yritykseltä FatFace - TRURO
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Easy website to navigate and purchase, items as described and excellent quality
Easy website to navigate and purchase, clear instructions on how to select “click and collect” store. Items just as described and very good quality. Very happy all around.
18. syyskuuta 2023
Vastaus yritykseltä FatFace - TRURO
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
So friendly efficient company
So friendly efficient company, staff at Truro brilliant
22. elokuuta 2023
Vastaus yritykseltä FatFace - TRURO
Good afternoon, Susan
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Truro store.
Take care, JB
A lovely girl called Jo served me
A lovely girl called Jo served me , she was so helpful and kind. She got me different sizes and said how good I looked ! After buying my clothes I felt so happy and had a really good shopping experience
26. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - TRURO
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
The website is so easy to use
The website is so easy to use. Had I wanted in the sale too, so a definite bargain.
15. elokuuta 2023
Vastaus yritykseltä FatFace - TRURO
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
My order online went through easy and…
My order online went through easy and the collection in the shop was great. emails to let me know progress were all there. Friendly in the shop too.
7. elokuuta 2023
Vastaus yritykseltä FatFace - TRURO
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new item- RS
Excellent sales personnel.very friendly…
Excellent sales personnel.very friendly , helpful and amusing banter.
16. elokuuta 2023
Vastaus yritykseltä FatFace - TRURO
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Quick simple and efficient
30. heinäkuuta 2023
Vastaus yritykseltä FatFace - TRURO
Good Afternoon Deborah,
Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care - JW
Satisfied customer
Very helpful,attentive and pleasant staff.
6. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - TRURO
Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Collections are soo good and the…
Collections are soo good and the quality also is excellent I really fell in love with the designs and the cloth, mostly the staff in fat face truro are really helpful and always smiling. They select some suitable items for staff really soo good I don’t know the staff name she always stays in female section on the 1 st floor she is soo good and had a good conversation regarding fat face thank you soo much i am giving this review just because of the staff and their lovely nature for customers.
29. kesäkuuta 2023
Vastaus yritykseltä FatFace - TRURO
Good afternoon, Leela
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Truro store.
Take care, JB
Very welcoming and good quality
27. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - TRURO
Hello, Thank you for your feedback regarding your trip to the Truro store. It is so wonderful to read such lovely feedback!
Take Care - KS
Excellent service fast delivery to…
Excellent service fast delivery to store and beautiful boots ..
2. toukokuuta 2023
Vastaus yritykseltä FatFace - TRURO
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – KS
The wrong item was sent
The wrong item was sent. I ordered a blue & white dress in size 8 & the item sent was a brownish shirt in size 12.
17. huhtikuuta 2023
Vastaus yritykseltä FatFace - TRURO
Good Morning Nichola,
Thank you for your feedback. I am so sorry to hear this.
I've taken a further look into this for you and unfortunately, I cannot see that you have contacted us regarding this matter? I have emailed you to try and help resolve this matter. I apologise again for any inconvenience this has caused for you.
Take care - KS
Great place to find something nice
Staff are always friendly and helpful. Online is very easy to use. Some great styles
21. huhtikuuta 2023
Vastaus yritykseltä FatFace - TRURO
Hi Neil
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Arrived quickly and in good order . Service with a smile - thank you.
Arrived quickly and in good order . Service with a smile - thank you
17. huhtikuuta 2023
Vastaus yritykseltä FatFace - TRURO
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great service and great goods 👍
2. huhtikuuta 2023
Vastaus yritykseltä FatFace - TRURO
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - CD
Amazing service
I came in needing to find various outfits for an event, not knowing where to start! Katie & Gaynor were amazing help. They gave honest advice and kept brining me different styles to try to suit my shape. I left with what I needed and more.
Fab customer service. Thanks ladies!
12. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - TRURO
Good afternoon, Maria
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Truro store.
Take care, JB
Vastaus yritykseltä FatFace - TRURO
Good afternoon, Nick
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Truro store.
Take care, JB
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