Can’t thank Jane enough for ordering my dress online — she’s always so helpful and obliging, nothing is ever too much trouble. Her advice is consistently supportive with every purchase I’ve made from... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent quality and good value. Nice fit. Very comfortable. I bought them online after a recommendation from the Peebles store as they didn't have my size in stock. The staff were very helpful in st... Näytä lisää
Yritys on vastannut
Absolutely first class service from all the team, I often venture into Fatface when out and about but this Peebles branch is particularly special. Being such a picky shopper I don’t very often t... Näytä lisää
Yritys on vastannut
Online ordering simple and collection from store efficient. The store staff are always friendly and helpful. The quality of the items purchased was excellent as always.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
1 Eastgate, EH45 8AD, Peebles, Lothian, Yhdistynyt kuningaskunta
- 01721 729161
4,7
Erinomainen
104 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing
I've bought many items from fatface and aside from 1 item every item I've bought has been exceptional exceptional very comfortable to do most daily things in
5. marraskuuta 2024
Vastaus yritykseltä FatFace - PEEBLES
Hello Erinne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent range and very handy…
Excellent range and very handy collection service from local shop. Staff in local shop more than helpful.
11. elokuuta 2024
Vastaus yritykseltä FatFace - PEEBLES
Hello Bill
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great online experience sadly the shoes…
Great online experience sadly the shoes weren’t suitable but the in-store collection & return was excellent at Peebles. Very helpful😀
12. elokuuta 2024
Vastaus yritykseltä FatFace - PEEBLES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Everything as described and delivered…
Everything as described and delivered into my local store very quickly.
11. elokuuta 2024
Vastaus yritykseltä FatFace - PEEBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care.- GM
Efficient and friendly service
Efficient and friendly service with good quality products at a reasonable price
8. elokuuta 2024
Vastaus yritykseltä FatFace - PEEBLES
Hello Laura
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Assistant in Peebles branch was lovely
Assistant in Peebles branch was lovely, she was helpful and friendly and efficient, that’s why I choose to go to the shop.
22. kesäkuuta 2024
Vastaus yritykseltä FatFace - PEEBLES
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you enjoyed your recent visit to our Peebles store and that you found the crew to be so helpful and friendly. I hope you continue to enjoy your shopping experience with us.
All the best, MM
FatFace rescued my holiday
FatFace in Peebles - Thankyou for saving my holiday. I hadn't taken into account the Scottish weather when I packed, but the wonderful ladies at Fatface rescued me by finding the perfect pair of jeans. Thankyou
14. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - PEEBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your Jeans, and look forward to welcoming you back soon!
Take care. -GM
Ordering is easily done,keeping…
Ordering is easily done,keeping customers informed when parcel is arriving is very good and no probs on returning to a shop if not good fit or length.
14. toukokuuta 2024
Vastaus yritykseltä FatFace - PEEBLES
Hello
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Chose click and collect was advised it…
Chose click and collect was advised it would be 5 to 7 days delivery, fine I thought not in a hurry need item in a couple of weeks time. Parcel arrived at my local store within 48 hours. Excellent service.
1. toukokuuta 2024
Vastaus yritykseltä FatFace - PEEBLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great staff
Friendly, cheerful and helpful staff.
Purchased a gift for a friend in the sale, lovely item at great price.
3. toukokuuta 2024
Vastaus yritykseltä FatFace - PEEBLES
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Peebles store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
Vastaus yritykseltä FatFace - PEEBLES
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the crew in our Peebles store to be so pleasant during your visit. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Fantastic clothes and friendly very…
Fantastic clothes and friendly very helpful staff I love Fat Face it lifts my spirits just to be in this store I am a fan👍❤️
24. huhtikuuta 2024
Vastaus yritykseltä FatFace - PEEBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at our stores. We look forward to welcoming you back soon. ❤️
Take care. SW
Excellent customer service
The staff and the store manager, in particular were very helpful in arranging a return of a garment, finding the correct size and ordering a replacement to be delivered to my home.
This was all done with a smile! Excellent customer service
27. huhtikuuta 2024
Vastaus yritykseltä FatFace - PEEBLES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Delightful staff member
I recently visited the Peebles FatFace and was greeted cheerfully by a member of staff called Jane. She was helpful, attentive and patient not only with me but other customers. Thanks Jane!
22. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - PEEBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Great service
26. maaliskuuta 2024
Vastaus yritykseltä FatFace - PEEBLES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Pilling wool garments.
Great staff and good products but wool garments pirl so I’m not buying any more.
23. maaliskuuta 2024
Vastaus yritykseltä FatFace - PEEBLES
Hi there,
Thank you for taking the time to leave your review.
We are pleased to hear you have enjoyed shopping with us.
You can browse items and check the materials under 'Product details' on our website.
Take care. -GM
Excellent experience at FatFace Peebles
Jane at the FatFace Peebles outlet was super friendly and helpful. Great quality jacket. Looks and feels premium with decent environmental credentials too. Easy to recommend!
25. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - PEEBLES
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your purchase and that you had such a great experience during your visit to our Peebles store. I shall pass on your lovely comments to the team. I hope you continue to love our products as much as we do.
All the best, MM
Excellent customer service
I had to return an item. I took it to the store in Peebles and the assistant explained that she couldn't accept it because I paid via PayPal. However, she wrapped my item up, applied the postal label and directed me to the nearby Post Office. Excellent customer service. Please pass on my thanks.
15. helmikuuta 2024
Vastaus yritykseltä FatFace - PEEBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to hear you received such great customer service at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Vastaus yritykseltä FatFace - PEEBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
All good ordering etc…
Ordering and delivery all went smoothly Item delivered to local store and I was kept updated - excellent service. Cannot ask for more. Thank you
1. joulukuuta 2023
Vastaus yritykseltä FatFace - PEEBLES
Good afternoon, Janet.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
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