Always smiling and helpful. One particularly assistant is ever helpful and even with a refund, nothing is too much trouble. In lots of shops, the reaction changes when I do a return. ( sometimes ne... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Clear description of item, easy ordering system and fast despatch. Been looking for a raincoat for a while, wanted a longer style that would work well with skirts too. Didn't want a trench, didn't wa... Näytä lisää
Yritys on vastannut
Nantwich store did not have the item in stock for my husband, but the staff could not have been more helpful and looked on line for the chinos he wanted. We then ordered them and had them delivered to... Näytä lisää
Yritys on vastannut
Bought a shirt from Fatface online as a birthday gift for hubby to be collected instore. Item arrived OK. Two weeks later washed it in line with the label instructions and it shrunk from a Large to an... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
48 High Street, CW5 5AS, Nantwich, Cheshire, Yhdistynyt kuningaskunta
- 01270 611325
4,6
Erinomainen
167 arvostelua
Pyytää asiakkailta arvosteluja
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Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I didn’t like the behaviour of the…
I didn’t like the behaviour of the member of staff at the Nantwich store, I felt that she was trying to assert dominance rather than just being helpful, I would have given a five star review otherwise.
19. huhtikuuta 2026
Vastaus yritykseltä FatFace - NANTWICH
Thank you for taking the time to leave your review.
We're really sorry to hear this. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Ordered a number of pairs of trousers…
Ordered a number of pairs of trousers online they arrived quickly & after deciding which the ones to keep I returned the rest in store
Which was very quick & efficient
First class customer service
10. huhtikuuta 2026
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Most helpful
Always smiling and helpful. One particularly assistant is ever helpful and even with a refund, nothing is too much trouble.
In lots of shops, the reaction changes when I do a return. ( sometimes necessary). This lady remains pleasant throughout.
Thank you Fat Face. It's so good to have face to face contact with a human being also.
27. maaliskuuta 2026
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivered on time,ease of process
11. maaliskuuta 2026
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
I had a great shopping experience at…
I had a great shopping experience at fatface Nantwich. Staff were so friendly and helpful and even a treat for my little dog! I find the clothes fit very well and great quality . I'm new to the area and will definitely be visiting this store many times in the future.
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat face Nantwich great shop
Fat face Nantwich is my local shop
Such lovely helpful staff who always go the extra mile for you.
Only a small shop but lots of choice.
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
How about an apology?
Bought a shirt from Fatface online as a birthday gift for hubby to be collected instore. Item arrived OK. Two weeks later washed it in line with the label instructions and it shrunk from a Large to an XS. Returned to store and received a refund. But also received very unfriendly service and offered no apology or regret - I was made to feel this was my fault and Fatface certainly were uninterested in any inconvenience this may have caused me as a customer.
22. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - NANTWICH
Good afternoon,
We’re really sorry to hear about your experience. This isn't the level of quality or service we aim to deliver. We’re glad the refund was sorted, but disappointed to hear you didn’t feel supported in store. Your feedback is really helpful, and we’ll make sure it’s passed on so we can do better next time.
Thanks for taking the time to let us know.
LE
Help friendly staff
8. tammikuuta 2026
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Vastaus yritykseltä FatFace - NANTWICH
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
First Class products as described and easy pick up
products as described and easy pick up
3. tammikuuta 2026
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Vastaus yritykseltä FatFace - NANTWICH
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Very quick service and delivery to store
23. joulukuuta 2025
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Controlled by computers!…
I purchase a jump suit and it fitted perfectly I fell in love with it but it had glue marks on the leg. I returned to the shop and they couldn’t get a new one in time and could not offer a discount. Apparently they have no control as they are run by computers! Not helpful!
21. joulukuuta 2025
Vastaus yritykseltä FatFace - NANTWICH
Thank you for taking the time to leave your review. We are sorry to hear that your item arrived in a poor condition. We trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE
Nice choice of clothes
Nice choice of clothes. Much improved over the last 2/3 years and a range is sizes
8. joulukuuta 2025
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Parcels delivered to shop as…
Parcels delivered to shop as described.Texts informing me they arrived came efficiently and on time
4. joulukuuta 2025
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great knitwear & easy pick-up at the Nantwich shop
I collected my package from the FatFace shop in Nantwich, which was easy. Thank you!
I had chosen knitwear and checked the size before buying and both of my choices were the correct size. I know which size I need in future purchases!
16. lokakuuta 2025
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
When I collected my parcel the lady was…
When I collected my parcel the lady was very kind and polite.🙂
31. elokuuta 2025
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online orders made very easy and…
Online orders made very easy and convenient to collect at my local store. The Nantwich staff provided helpful information regarding returns and were very efficient processing the collection.
1. syyskuuta 2025
Vastaus yritykseltä FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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