Fatface sell good quality , responsibly sourced , stylish clothes . All things that are important to me . I bought a beautiful dark pink linen shirt which I shall enjoy wearing .
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great quality. Bought Sale items as on OAP wage now - but been a FatFace fan for yearrrrrrrs. Wish Mumbles shop were larger , but online service is great if item not in stock or my size- getting d... Näytä lisää
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Ordered a T-shirt on-line. Received an e-mail confirmation as expected, but a few days later, I hadn't received a message to let me know my parcel would be ready to collect from the store. I contacted... Näytä lisää
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I bought a dress online which was too big - surprisingly! - so took it back to my local shop. They had the next size down, I tried it in and it fitted perfectly! Excellent customer service in the Mumb... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
6 Newton Road, SA3 4AT, Mumbles, Glamorgan, Yhdistynyt kuningaskunta
- 01792 368319
4,8
Erinomainen
132 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
It was a pleasure to receive such a caring & pleasant assistant. It makes shopping less stressful.
It was a pleasure to receive such a caring z
5. joulukuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Dedicated Fat Face customer
Dedicated Fat Face customer.
Tried to amend size only hours after placing order, no reply for days, then told couldn't.
Wasnt at storexwhen expected.
Told next day , so OK another trip into town when on holiday.
Only to find shop shut.
Till upgrade.
All my life worked in retail, till upgrades, software all done out of hours not 14.30 in the afternoon.
First and hope last bad experience.
New Mgr over came issue. But could've done a lot better.
15. elokuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Good morning John
Thank you for taking the time to leave your review.
I am sorry to hear of your recent poor experience. I will be sure to pass your comments to the correct team for their feedback.
Take care, LE
QUALITY FROM FAT FACE
It is so easy to use this ap always prompt delivery and you can always rely on the quality of the clothes from Fat Face
19. elokuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Hello Anne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff are pleasant and helpful
The staff are pleasant and helpful . I love the clothes as they are always such good quality.
13. elokuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent quality, great customer service
Lovely clothing, good quality, excellent friendly service from everyone at the mumbles store.
13. elokuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy and Quick transation.
I ordered a skirt from Fat Face online, it was delivered to my local store before the 5 days, It was very easy to order, and collect my item. Very pleased with this experience, and I will definitely be ordering again. Thanks.
12. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - MUMBLES
Hi Christine,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Excellent service as usual.
29. kesäkuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so pleased to read that you have enjoyed using our service, We hope you love your order!
Take care.- GM
Ordered a T-shirt on-line
Ordered a T-shirt on-line. Received an e-mail confirmation as expected, but a few days later, I hadn't received a message to let me know my parcel would be ready to collect from the store. I contacted Fat Face on-line, via their chat room service. They said that the courier had lost my parcel, so they re-ordered for me and the item was delivered to my home address the next day. Mistakes happen, but great service to rectify their fault and I am very pleased with the product and the service I received.
1. heinäkuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Good afternoon, Paul.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. I am so pleased to hear that we managed to resolve this issue so promptly for you. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Always great quality and service at…
Always great quality and service at Mumbles store management there is exemplary always friendly and helpful.
9. kesäkuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the crew in our Mumbles store to be so friendly and helpful during your visit. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Lovely quality children’s tshirts
Lovely quality children’s tshirts. Very pleased with them.
30. huhtikuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We look forward to welcoming you back soon!
Take care.- GM
Fantastic service from friendly and…
Fantastic service from friendly and professional staff.
21. huhtikuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Polite and helpful
Easy to order
Amazing helpful customer assistance when I collected order
16. huhtikuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Vastaus yritykseltä FatFace - MUMBLES
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Mumbles store to be so helpful and pleasant when you visited. I will be sure to pass on your lovely comments to the team.
All the best, MM
Vastaus yritykseltä FatFace - MUMBLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very helpful in store, couldn't have helped more
Post and delivery very prompt.
Simple and straightforward to order and no delays
Love the item!!
30. maaliskuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Vastaus yritykseltä FatFace - MUMBLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent goods and delivery.
It is,always so easy to order online and collect at the Mumbles Fat Face, staff are always really friendly and helpful. The items I ordered for my grandchildren were perfect.
20. maaliskuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Ordered on-line
Ordered on-line, delivered to local shop within a few days. Very helpful staff
19. maaliskuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Good afternoon Sonia,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
Love the colour and the fabric Great buy
4. helmikuuta 2024
Vastaus yritykseltä FatFace - MUMBLES
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
All good
I ordered the same item in another size as I wasn't sure which would be the best fit. Ordering was easy, delivery to store quick and returning the unwanted item in the shop also straightforward.
29. joulukuuta 2023
Vastaus yritykseltä FatFace - MUMBLES
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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