The staff were very helpful and smiley. I was bringing something back so a refund was necessary. The service was quick and efficient. I went on to have a lovely chat with the member of staff... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Decided to return items to store. Assistant asked me to look around while I waited for return to be processed as “it would take some time”. I did look around in the store, of ALL stock there were... Näytä lisää
Yritys on vastannut
Staff in Morpeth shop are lovely . Dungarees I bought are fab , and good quality as always
Yritys on vastannut
Bought the wrong size on line. Took the items into the Morpeth branch and issue sorted out quickly. Gentleman who served me was very courteous and professional.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
Unit 9 Sanderson Arcade, NE61 1NS, Morpeth, Northumberland, Yhdistynyt kuningaskunta
- 01670 505140
4,8
Erinomainen
146 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy to order online
Easy to order online, and delivered to my local store.Also, if I needed, I could return to my local store and they would return them for me. Perfect.
10. huhtikuuta 2026
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good customer relations
Good customer relations. Pleasant staff.
Ease of ordering and returning items.
My only complaint would be lack of short fitting trousers and dresses. What you do get in disappears like snow off a dike!
3. helmikuuta 2026
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering online
Easy ordering online. Easy to return unwanted items. Staff always extremely helpful. Always stress free shopping with fat face.
11. tammikuuta 2026
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Service
Size not in shop but Linda the shop assistant at Morpeth ordered online and my order was delivered 2 days later. Excellent service from both Fatface and their Morpeth shop.
7. tammikuuta 2026
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely jacket bought in the sale
Lovely jacket bought in the sale so a great price. Easy to order online.
31. joulukuuta 2025
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good Experience
The Assistant in the shop was very helpful and gave good advice. I ordered 4 items online and bought 2. No problem returning the other 2 items to the shop.
19. syyskuuta 2025
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely tops
Lovely tops, especially the broiderie anglaise styles.
Easy to purchase in store or online and easy returns. Very helpful staff too. 👍
2. syyskuuta 2025
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The shop assistant who served me was…
The shop assistant who served me was rather rude. She had an accent from either Australia or South Africa. Her interaction was short so it was difficult to decipher.
26. elokuuta 2025
Vastaus yritykseltä FatFace - MORPETH
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Very helpful staff at Morpeth
Very helpful staff at Morpeth when I had to return item bought for my daughter,which unfortunately did not fit .
8. heinäkuuta 2025
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly and welcoming staff
Very friendly and welcoming staff. Great choice of clothes to buy. Good and hard wearing. Wash perfectly and keep good shape
1. heinäkuuta 2025
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
I received great customer service from the lady who served and helped me, lots of quality items I could buy will definitely be back to buy more.
30. toukokuuta 2025
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All straight forward
10. toukokuuta 2025
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reliable style and quality
Pleasant woman behind the till retrieved my parcel. Love my new sweater. I’d spotted it earlier in the year and was delighted to purchase it in the sale. No doubt I’ll have this item for years to come.
2. toukokuuta 2025
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and collected from…
Ordered online and collected from morpeth shop. everything went smooth. love trousers
1. toukokuuta 2025
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Great clothing that washes well and…
Great clothing that washes well and last longer than other brands great styles and colours and good customer service in store also quick delivery online
29. huhtikuuta 2025
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
Great service and most of all great…
Great service and most of all great products
18. helmikuuta 2025
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Bad weather prevented my order getting…
Bad weather prevented my order getting through for collection at shop so staff posted it on to me. Excellent service and excellent socks
9. tammikuuta 2025
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Vastaus yritykseltä FatFace - MORPETH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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