I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... Näytä lisää
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Sijainti
Vaihda sijaintia85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
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Katso, mitä arvostelun kirjoittajat sanovat
Visited Fat Face store in Sheffield to buy a pair of jeans. Tried the style and size l wanted omly to find the regular length was too short. Informed by the assistant that they don't keep stock of... Näytä lisää
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Bought something online with delivery in store. Not only I absolutely love the item bought but also the service in store. Acknowledged with a smile is the perfect customer service in my opinion. (Mead... Näytä lisää
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Fantastic, my main reason for clothing order was I wanted a pair of jeans & fatface did a short length. I’ve tried various other stores & ordered short/petite, all the pairs I ordered the inside l... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, Yhdistynyt kuningaskunta
- 01142 568344
4,7
Erinomainen
187 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service Shirley the assistant…
Excellent service Shirley the assistant was so helpful and patient with me.
3. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I purchased the hoodie as a Xmas…
I purchased the hoodie as a Xmas present online,the delivery was excellent & the hoodie is of good size & of good quality.
27. marraskuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I keep getting emails about reviewing…
I keep getting emails about reviewing an item I never received!
16. marraskuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Good afternoon,
Thank you for leaving your review.
I am so sorry to hear that you have not received your item. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help you!
Thank you.
Take care, CT
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hello there
Thank you for your review.
I am so pleased to hear that you have had a positive shopping experience, and we look forward to welcoming you back soon!
Take care, LE
The product is great however your…
The product is great however your customer service was terrible. I never received an email on the expected order delivery dare to confirm it had arrived so I attempted to check this re your online chat. I was left holding on for an advisor for 30mins then I was cut off. I went to the Meadowhall store to explain I'd had no email confimation or help from the online team and was greeted by an extremely rude customer assistant who couldn't care less!
21. lokakuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hello Rachel, thank you for taking the time to leave your review.
I am sorry to hear that you have experienced poor service. This isn't what we like to hear. Please be assured we take your comments on board, and all feedback is really appreciated. We will do better next time.
Take care, LE
Fabulous Clothing for every Season x
I Can Always Trust Fatface with their Excellent Quailty of clothing quick Delivery when bought online and Such Helpful Staff in each of the Stores
Would be Amazing if fatface had a Store in our Village of HHOLMFIRTH a vibrant Tourist Destination xxx
12. lokakuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hello Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hello Jo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality clothes…
Very pleased with shirts that I ordered. Good quality and good price in the sale. The trousers that I ordered were also excellent quality but unfortunately had to return as the fit was on the small side.
16. elokuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hello Hazel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
childrens clothing…
easy to order goods and collect in store.Like the quality of the clothes and the vibrant colours.
13. elokuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hello Connie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Went in to exchange an item
Went in to exchange an item, initially went well but staff seemed unsure of what to do and it took a bit of time.
12. elokuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hello Neil
Thank you for your review.
I am so sorry to hear this, If you need any further assistance please do not hesitate to contact us at customerservices@fatface.com so we can look into this further for you.
EP
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great products great services great…
Great products great services great delivery
22. heinäkuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Good morning, June.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Great colour and fit perfect
Ordered shorts online, easily done, picked them up with no issues.
Fit perfect and look great!
7. heinäkuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hello Heather
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Summer wardrobe.
Easy to order, quick delivery. Very pleased with all the items I purchased.
28. kesäkuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -LA
Love Fat Face
Love Fat Face, great clothes, great quality, lovely helpful staff in store.
30. toukokuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had positive shopping experiences with us, and we look forward to welcoming you back soon!
Take care. -GM
Pleasant experience
Item delivered to store quickly & polite friendly staff in store. Leggings as described & perfect fit.
8. kesäkuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick and that the crew in our Meadowhall store were so polite and friendly. I hope you continue to enjoy your shopping experience with us.
All the best, MM
The staff at the Meadowhall Sheffield…
The staff at the Meadowhall Sheffield branch were very friendly and a great place to pop in and have a look around. I was happy with my purchase (x2 T-Shirts), but I felt for what they were, they seemed a little over priced. £55 in total. However, overall, I was happy with my experience and I would deffinatley return again to Fatface.
16. toukokuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hi Sam, Thank you for your review and feedback about pricing. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Best flip flop
Buy the Harris flip flop sandal every year for the last few years. So comfy between the toes. Only ones I have found my husband can wear. Would recommend
Easy collection in picking up from the store.
12. toukokuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hi Dawn,
Thank you for taking the time to leave a review.
We’re happy to hear you love your new flip-flops and we look forward to welcoming you back soon. Take care, LC.
Good quality and stylishp
Like a few pieces every year, good quality reasonably priced clothes and accessories. It would be nice to see a few more A-line simple knee length dresses that are flattering instead of everything being waisted though. Many of the tops are fussy but the boxy stripe with a short shirt collar is fantastic
5. toukokuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Good morning,
Thank you for taking the time to get in touch with us.
I am so pleased that you enjoy our items and their quality. I will be sure to pass on your feedback to the relevant teams for consideration.
All the best, MM
I had to return an item .No hassle no…
I had to return an item .No hassle no fuss .
2. toukokuuta 2024
Vastaus yritykseltä FatFace - MEADOWHALL 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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