Excellent choice of clothes . Prices are a little more expensive than some places but the quality of the clothes reflects this. Colleagues are very friendly and knowledgeable
Yritys on vastannut
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Was welcomed warmly as I came into Fatface, Lytham by Sharon. Sharon, was extremely helpful helping me choose a top that I wasn't sure about, but once I tried it on, I loved it and thanks to Sharon... Näytä lisää
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I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... Näytä lisää
Yritys on vastannut
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
19 Market Square, FY8 5LW, Lytham, Lancashire, Yhdistynyt kuningaskunta
- 01253 732893
4,8
Erinomainen
224 arvostelua
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Great shop, friendly helpful staff
Lovely shop, very friendly and helpful staff. I needed a jumper in another size which they didn’t have but Jean went online for me and found one in the warehouse and had it delivered to my home within 48 hrs. Excellent service and great shop
14. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - LYTHAM
Hi Beverley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Thank you
Thank you, Tracy for your fabulous customer service today. Wish everyone in retail was as helpful and lovely. Thank you x
7. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - LYTHAM
Thank you for your 5* review regarding your recent visit to our Lytham store. It is great to read such positive comments regarding our lovely store crew, and I'll be sure to pass your feedback on to Tracy as well. Have a lovely day! LB
Friendly and efficient staff
Friendly staff. They had a coat but not in my size of the colour I wanted. She went into the back and found one in my size but a different colour so I could try it on for fit. She suggests I take a photo of the label so l could order it at home online. Very helpful.
28. syyskuuta 2023
Vastaus yritykseltä FatFace - LYTHAM
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Impressive service!
I needed to exchange a coat for a smaller size and wanted to purchase some boots. The exchange was a little complicated (didn’t help that I didn’t know the pin to a rarely used card) but the staff persevered and managed to sort it for me as well as re ordering a coat as it wasn’t in stock. I struggle with purchasing boots as I’m between sizes but the first pair fit perfectly. The store looks amazing and I was really touched by the care and attention paid to me by Tracey and Susan. I will visit again! Many thanks.
5. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - LYTHAM
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick delivery to my local fatface…
Quick delivery to my local fatface shop. Good price and pleased with the quality of goods
26. syyskuuta 2023
Vastaus yritykseltä FatFace - LYTHAM
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Efficient & friendly
Efficient , friendly staff - located my parcel easily . Staff at this shop are always helpful & welcoming .
24. syyskuuta 2023
Vastaus yritykseltä FatFace - LYTHAM
Good afternoon,
Thank you for taking the time to leave your review.
I am so happy to read of your positive experience in our Lytham store, I hope you continue to enjoy your shopping experience with our lovely crew based there.
All the best, MM
Item came to the Lytham shop within a…
Item came to the Lytham shop within a few days staff very helpful
11. syyskuuta 2023
Vastaus yritykseltä FatFace - LYTHAM
Hello, Thank you for your feedback regarding your trip to the Lytham store. It is so wonderful to read such lovely feedback!
Have a great day! SK
Retail assistant friendly and helpful
12. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - LYTHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Click and collect not as good as it should be
Went to collect several click and collect orders. Manager was a bit "full of himself" . I left the store without one order, which I was not aware of, and that was refunded same day. So control of click and collect items isn't good in that store.
2. syyskuuta 2023
Vastaus yritykseltä FatFace - LYTHAM
Hello,
Thank you for your feedback. We are sorry to hear that you had this experience instore. We raise this with the appropriate teams to look into. We hope you love your new items.
Take care - KS
Easy to order and service brilliant 👍
2. syyskuuta 2023
Vastaus yritykseltä FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Quick delivery and return received back…
Quick delivery and return received back and money paid back also very quick
28. elokuuta 2023
Vastaus yritykseltä FatFace - LYTHAM
Hello Lorraine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Tried trousers on at pick point too…
Tried trousers on at pick point too big. Sales woman so helpful in refunding. Bought something else instead. Nothing too much for staff polite and happy.
23. elokuuta 2023
Vastaus yritykseltä FatFace - LYTHAM
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Lytham branch
The lady in the Lytham shop was very helpful when I picked up my order
21. elokuuta 2023
Vastaus yritykseltä FatFace - LYTHAM
Good afternoon, Margaret
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care, JB
Vastaus yritykseltä FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Excellent customer service
I use Fatface Lytham store regularly and although I rarely write reviews, felt compelled to say that Jude, one of the sales assistants is particularly helpful and cheery. She always makes shopping there a really positive experience. She gives great advice and nothing is too much trouble. If only everyone could be served by someone with her commitment to customer service.
26. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Service was good but one of my…
Service was good but one of my scrunches wasn't put in my bag and as I was on a day trip couldnt go back for it. Good job they were on sale otherwise would have been really fed up.
22. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - LYTHAM
Hi Paula, thank you for taking the time to leave a review. I am glad to hear that you had good service in our Lytham branch and sorry that your scrunchie ended up being left behind! I've contacted the store to verify this and we'd love to help out. Please do get in touch by emailing us at customerservices@fatface.com - if you put 'FAO: Corrina' in the title that'll ensure it comes through to me and I can help out. Take care, CD
Vastaus yritykseltä FatFace - LYTHAM
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – SK
Staff in my local store are always very helpful. Ordered item in the sale to be delivered to the store to avoid paying postage. Great that we can pick up from store now.
Staff in my local store are always very friendly and helpful.
8. elokuuta 2023
Vastaus yritykseltä FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Online order picked up in Lytham store…
Online order picked up in Lytham store service was outstanding g Beth attentive and helpful both assistants were going above and beyond .
9. elokuuta 2023
Vastaus yritykseltä FatFace - LYTHAM
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Another of these brilliant Breton tops…
Another of these brilliant Breton tops for my collection ! I must have around 9 or 10... this bright blue is so cheerful I just had to have it. They are well made and wash well time after time. A true classic for everyone's wardrobe.
7. elokuuta 2023
Vastaus yritykseltä FatFace - LYTHAM
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
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