I love Fat Face, just love it. I have purchased a LOT of clothes from them for me as well as my husband and other family members for a number of years. The quality is great, styles suit all age groups... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I returned a jacket, bought last year but one which had strange patches on it when I washed in a cool wash. The staff were very helpful and offered a credit note.
Yritys on vastannut
Very easy ordering and easy return in store, but the jeans were described as mid rise and were SO high waisted I didn’t even bother to try them on. Collected and returned within 5 mins
Yritys on vastannut
What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable. Jessie knows the stock so well, & showed me pieces I’d not noticed and helpe... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
54/56 High Street, GU7 1DY, Godalming, Surrey, Yhdistynyt kuningaskunta
- 01483 527549
4,8
Erinomainen
127 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Item in stock
Item in stock, quickly available to pick up, easy process, nice clothes.
13. kesäkuuta 2025
Vastaus yritykseltä FatFace - GODALMING
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Godalming store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Buying too many things!
I take my human into this shop most evenings, because they give me biscuits. My human says its getting very expensive because she keeps buying lots of clothes. I like going in for a cuddle with Jessie and a biscuit. Sometimes I get two which makes me very happy. I've explained to my human that we will have to keep seeing the nice people with the biscuits, even if she cant keep her purse closed.
28. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! CM
Brilliant store!
Great customer service & always a good selection of stock. By far the best store! We're lucky to have this one locally.
5. huhtikuuta 2025
Vastaus yritykseltä FatFace - GODALMING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful staff but
Very helpful staff. But sleeves far too long and bulky. Item returned.
5. maaliskuuta 2025
Vastaus yritykseltä FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Vastaus yritykseltä FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Vastaus yritykseltä FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Vastaus yritykseltä FatFace - GODALMING
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Godalming store - this is great to hear. Take care, LE
Vastaus yritykseltä FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good Internet Purchase …
This item (a pullover) was selected from shop stock (so we knew what it felt and looked like) and then ordered via the Internet as there were none of the correct size in the local Fatface store.
Very satisfied with the garment when it arrived (via click and collect) from the local store.
1. joulukuuta 2024
Vastaus yritykseltä FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
At store for collection in good…
At store for collection in good time.All satisfactory.
17. marraskuuta 2024
Vastaus yritykseltä FatFace - GODALMING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fabulous experience in Fat Face Godalming
Popped into the store today and had such a positive experience. The Manager, Jessie was so helpful and friendly. Would definitely recommend xx
28. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - GODALMING
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Jessie is amazing!
Jessie is amazing! She made my experience in the store so much more pleasurable! She was welcoming and always had a bounce in her step! Great asset to your company! Will definitely visit again! Thank you x
28. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - GODALMING
Hello Joanne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fabulous service at Godalming ...
Staff so helpful at Godalming FatFace Left holiday shopping to last minute, just called the store and Jessie found exactly what I was looking for in my size. Thank you so much. Fabulous service.
22. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - GODALMING
Hi Jackie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Vastaus yritykseltä FatFace - GODALMING
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely atmosphere in store with the…
Lovely atmosphere in store with the best staff. Really attentive and knowledgeable. Especially Jessie and Kelly.
15. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - GODALMING
Hi Samuel,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Always lovely…
It is always lovely to go into Godalming FatFace!! The staff are lovely and super helpful. It is an all round wonderful
Experience!!! xxx
6. elokuuta 2024
Vastaus yritykseltä FatFace - GODALMING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Vastaus yritykseltä FatFace - GODALMING
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and fit. We hope you love your order!
Take care.- GM
My local branch did not have what I…
My local branch did not have what I wanted in my size so the Manager (?) checked availability online. I ordered and all went smoothly. I collected the item from my local store, Godalming.
7. heinäkuuta 2024
Vastaus yritykseltä FatFace - GODALMING
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order!
Take care. -GM
Always a great purchase from fat face
Always a great purchase from fat face. Friendly staff always
13. heinäkuuta 2024
Vastaus yritykseltä FatFace - GODALMING
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Still hasn’t arrived in store…
27. kesäkuuta 2024
Vastaus yritykseltä FatFace - GODALMING
Good morning, Arron.
Thank you for taking the time to leave us your review and I am sorry to read that you have not received your order.
I've taken a further look into this for you and can see that you have already contacted us at customer services regarding this.
Please accept my apologies for any disappointment that we have caused you and thank you for your patience. JB
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