Superstar service , The team here are brilliant, Fast , Friendly & Efficient ! This was our 4th pick up, So it’s great to see such high standards maintained over different dates ! Managed to get... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Had to do a couple of transactions in fat face, in their store in Edinburgh George St. The way that the Young store assistant handled our transaction was exemplary. I cannot praise her highly enough a... Näytä lisää
Yritys on vastannut
Visited your store on George street in Edinburgh. One of the best I’ve seen, staff were great and friendly, the clothes were displayed brilliantly. Will definitely be back soon
Yritys on vastannut
Excellent website which is easy to use and order from. Beautiful jumper ready for pick up very quickly.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
69 George Street, EH2 2JG, Edinburgh, Lothian, Yhdistynyt kuningaskunta
- 01312 251568
4,7
Erinomainen
171 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Besides the overall good quality of…
Besides the overall good quality of clothing, website is easy to use. Staff members at the Edinburgh store are welcoming, friendly, and exceptionally helpful. Overall, it’s been a wonderful experience!
9. tammikuuta 2025
Vastaus yritykseltä FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Vastaus yritykseltä FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
1st time Fat Face user.
Almost lost a point because there was a delay in getting my order to the shop for collection. I was kept well informed and was happy with everything else. Would happily use again. 👍
16. joulukuuta 2024
Vastaus yritykseltä FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
satisfied customer
Items arrived prompt, happy with quality, I'm a regular customer in store and online. One of my preferred stores to shop.
15. joulukuuta 2024
Vastaus yritykseltä FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Informed immediately was delay in pick…
Informed immediately was delay in pick up time. Shop assistant helpful and friendly on pick up.
14. joulukuuta 2024
Vastaus yritykseltä FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
We love the pajama bottoms but I’m…
We love the pajama bottoms but I’m disappointed that you no longer offer the ‘short’ length. Please reconsider and bring back that option
11. joulukuuta 2024
Vastaus yritykseltä FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
PJ’s for Christmas
Traditional pyjama shop for Christmas, everyone gets a pair!
Pricing good, Edinburgh shop staff helpful and pleasant as usual.
Proof will be if Santa got it right on Christmas morning!
5. joulukuuta 2024
Vastaus yritykseltä FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality product and helpful staff.
26. marraskuuta 2024
Vastaus yritykseltä FatFace - EDINBURGH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
One word QUALITY ….
9. syyskuuta 2024
Vastaus yritykseltä FatFace - EDINBURGH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
brilliant service great delivery…
brilliant service great delivery unfortunately will need to return item as its too big.
4. syyskuuta 2024
Vastaus yritykseltä FatFace - EDINBURGH
Hello Sylvia
Thank you for your review. I am pleased to hear that you had a positive shopping experience, but I'm sorry to hear that your ordered item was too big.
Take care, LE
YesWould give you 5stars from ordering to…
Would give you 5stars from ordering to receiving and also for posting back. It was just a shame the dress I ordered was a 16 short and it came in a 16 short package but was actually a 16 regular on the label. That was the reason for it being sent back..
8. syyskuuta 2024
Vastaus yritykseltä FatFace - EDINBURGH
Hello Isabel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Vastaus yritykseltä FatFace - EDINBURGH
Hello Tracy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I've only recently really discovered…
I've only recently really discovered Fat face. I've always considered them too expensive, but have them a go in the sales. Great items and a good fit for me. The availability of tall sizes is a winner. will still haunt the sales and full RRP is just more than I can justify.
26. elokuuta 2024
Vastaus yritykseltä FatFace - EDINBURGH
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Vastaus yritykseltä FatFace - EDINBURGH
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very big hoodies
Unfortunately, both my husband’s size large Brooke zip through hoodie and my size medium Jen textured hoodie were huge. We normally buy these sizes from Fat Face, but sadly neither hoodies fitted on this occasion.
12. elokuuta 2024
Vastaus yritykseltä FatFace - EDINBURGH
Hello Morga
Thank you for your review.
I am so sorry to hear of your recent experience with our products. I have flagged this with the appropriate department for future consideration.
EP
Superstar service
Superstar service , The team here are brilliant, Fast , Friendly & Efficient !
This was our 4th pick up, So it’s great to see such high standards maintained over different dates !
Managed to get some great picks in the sale Love FatFace for great quality & Price.
Keep up the amazing customer experience, Cos you are knocking it out the park !
9. elokuuta 2024
Vastaus yritykseltä FatFace - EDINBURGH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Excellent customer service.
Had to do a couple of transactions in fat face, in their store in Edinburgh George St. The way that the Young store assistant handled our transaction was exemplary. I cannot praise her highly enough and it would encourage me to use fatface a lot more. She was pleasant, charming and the transaction was a slightly difficult one she went above and beyond to complete it.
16. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - EDINBURGH
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Thank you very much
Thank you very much! I received the parcel today! Everything is packed so beautifully, with love for people, the items are excellent, stylish and beautifully sewn! Thanks to your team.
1. elokuuta 2024
Vastaus yritykseltä FatFace - EDINBURGH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Vastaus yritykseltä FatFace - EDINBURGH
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Vastaus yritykseltä FatFace - EDINBURGH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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