Clearly the store in Cheltenham is on it's way out. Very poor men's selection..already moved downstairs. Disappointing and depressing. I should add this is no reflection on the staff who are profes... Näytä lisää
Yritys on vastannut

Unit 4 33/41 The Promenade, GL50 1LE Cheltenham, Gloucestershire, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Clearly the store in Cheltenham is on it's way out. Very poor men's selection..already moved downstairs. Disappointing and depressing. I should add this is no reflection on the staff who are profes... Näytä lisää
Yritys on vastannut
Bought a Truro Black Hooded Jacket and Filby Navy Jacket online from FatFace.com for click & collect delivery to The Promenade Cheltenham store. Super quick delivery just 48 hours plus a lovely welcom... Näytä lisää
Yritys on vastannut
 I had originally bought an item of clothing in the Monmouth shop, which I needed to exchange for a different size. I returned the item to the Cheltenham store and although I didn't have the receipt... Näytä lisää
Yritys on vastannut
I don’t really leave reviews, but I Came into store on 5/6/24, on a mission to find some summer holiday clothes. Was met by a friendly team, and a chilled out store atmosphere. I couldn’t find t... Näytä lisää
Yritys on vastannut
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 4 33/41 The Promenade, GL50 1LE, Cheltenham, Gloucestershire, Yhdistynyt kuningaskunta
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Vastaus yritykseltä FatFace - CHELTENHAM
Bought a lovely colour hoodie from Fat Face and got a discount to boot!
Great colour and nice cut.

Vastaus yritykseltä FatFace - CHELTENHAM
Clearly the store in Cheltenham is on it's way out. Very poor men's selection..already moved downstairs. Disappointing and depressing.
I should add this is no reflection on the staff who are professional and perfectly pleasant to deal with. This isca FatFace company issue.

Vastaus yritykseltä FatFace - CHELTENHAM

Vastaus yritykseltä FatFace - CHELTENHAM
All good. Very friendly and helpful staff and online experience has always been been good. Would give 5 stars but overpriced. Only buy when there's a sale.

Vastaus yritykseltä FatFace - CHELTENHAM
Bought a pair of jeans, in fact, two pairs. Quality excellent as usual and a fair price to be honest.
Purchased from my local Cheltenham store as always. The staff are great and very helpful.
There is a but…. The men’s department has been relocated downstairs at the back and is tiny now. There were no jeans on display to look at as there was not enough room because of the sale. I ended up taking a punt on the colour/shade just by online photos which isn’t ideal. As it was I got lucky.
I don’t know if this will put people off visiting your store because if like me you want see the physical item. There again, I guess this is a sign of the times which is a shame.
I fairness to your staff, they did get jeans down from the stockroom to have a look at. As always, very helpful.

Vastaus yritykseltä FatFace - CHELTENHAM
There was lots of choice but I also found the item I wanted in my size on-line. I picked up from shop, which worked well. It was delivered to promised timescale. Love the suede jacket. It is good quality and fits well and looks good.

Vastaus yritykseltä FatFace - CHELTENHAM
Brilliant staff and smooth ordering process. On time and communication great

Vastaus yritykseltä FatFace - CHELTENHAM
Bought a Truro Black Hooded Jacket and Filby Navy Jacket online from FatFace.com for click & collect delivery to The Promenade Cheltenham store. Super quick delivery just 48 hours plus a lovely welcome from the staff there. Great quality jackets too. Will definitely return to buy from FatFace. Thank you for great service.

Vastaus yritykseltä FatFace - CHELTENHAM
I had to wait nearly 3 days until my order was ready for collection. That would have been the same time had I had it posted to my house (albeit I would’ve had to pay postage).
Pretty much every retailer does next day pick up, why don’t Fat Face?

Vastaus yritykseltä FatFace - CHELTENHAM
Excellent service ordered on line and arrived at store the next day

Vastaus yritykseltä FatFace - CHELTENHAM
I love the coats from Fat Face, good quality and price, delivered very quickly too.

Vastaus yritykseltä FatFace - CHELTENHAM
No problems at all with the produce or collection

Vastaus yritykseltä FatFace - CHELTENHAM

Vastaus yritykseltä FatFace - CHELTENHAM

Vastaus yritykseltä FatFace - CHELTENHAM
Lovely shop with lovely staff who were very helpful & kind.

Vastaus yritykseltä FatFace - CHELTENHAM
I am still waiting for my order to arrive at store even though I received a text from you 5 days ago to say it had arrived. It was a Christmas present which was to be given to a friend the following night.
Not happy.
Probably not the store's fault but Order Dept.

Vastaus yritykseltä FatFace - CHELTENHAM
Placed a click and collect order for a specific date (today), got an email this morning saying it would be available after 4pm. Drove into the town centre through all of the Christmas/rush hour traffic, paid for parking, went into the store to be told that my parcel hasn't come in yet, and that it won't be arriving today because it would have come in this morning if it was going to arrive today. Was told it should be in by Sunday, or Tuesday at the latest. 4 days after the date I selected, and actually now after the birthday that it's for, so absolutely useless. Also means I'm going to have to fight my way back into the town centre again and pay for parking again too. What the hell is the point in allowing you to select a date for collection, emailing to say it will be available, and then telling you in the store that it won't be in for another 4 days.
To top it all off, I've just arrived home, and I've just had a text message saying that it's now available?!

Vastaus yritykseltä FatFace - CHELTENHAM

Vastaus yritykseltä FatFace - CHELTENHAM
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