Nice cardigan. Had to by another online in one size up to allow for wearing a dress underneath, but nice quality. Smooth return and efficient collection in store.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I bought several pairs of shorts. The design, fabric and tailoring are all great quality. They will last and are much easier to iron than those awful cargo shorts. Staff at Bury St Ed really chilled... Näytä lisää
Yritys on vastannut
Amazing customer service at the Bury St Edmunds store today. Shopping with a toddler is tricky but shopping with two is almost impossible so thank you for the way you interacted with them both while... Näytä lisää
Yritys on vastannut
I can’t rate the Bury St Edmunds store FatFace staff highly enough. Always friendly and helpful at every visit, today Sarah at the store went the extra mile. I had visited looking for an Ecru denim... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
5/7 Auction Street, IP33 3FA, Bury�St�Edmunds, Suffolk, Yhdistynyt kuningaskunta
- 01284 764247
4,7
Erinomainen
182 arvostelua
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Ordering online was easy and collected…
Ordering online was easy and collected items at local store. Ordered items in two sizes for fit and returning items was easy and refund quick
28. huhtikuuta 2025
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Helpful staff
Great clothes, easy ordering, helpful staff for exchanges. Love it.
19. maaliskuuta 2025
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Beautiful colour and Pattern
Brilliant service, order to store, pick up and try on. Beautiful colour and pattern, brought these for my holiday. Not many of these available with the elastic in the shops, so glad Fatface has them in stock. Perfect size and look amazing.
17. helmikuuta 2025
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice little cross-body bag
A fantastic bag. Very soft leather. Just big enough for essentials and perfect for what I needed. Sad that the black was not reduced in sale offer, as other colours were. The strap at its longest isn't very long, though for me it works as I'm short. Guessing this could be an issue if you are tall. Otherwise, very happy.
4. tammikuuta 2025
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Recent purchase online and store…
Recent purchase online and store return.
Brilliant to have Tall sizes.
Ordered XL size which I usually do for length swapped for L which fitted perfectly. ( 6’3”, 80 kg )
Returns so easy and refunded within 36 hrs.
I also really like the jumper😊
22. joulukuuta 2024
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Libby Black Patterned Midi Dress - Just Gorgeous
Love this dress, the material is so soft and the dress has some weight to it - so has that lovely swishy feel when you walk. This fabric in other patterns and styles need to be sourced.
28. marraskuuta 2024
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality product at a great price
24. marraskuuta 2024
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello! thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
my order still hasn't arrived in store…
my order still hasn't arrived in store - was due to be in store last Saturday 19th - but now your asking me to review it..................
24. lokakuuta 2024
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello Ali
Thank you for taking the time to leave your review.
I am sorry to hear that you haven't received your order. This isn't right!
Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help.
Thank you, LE
Staff are simply great
Staff are simply great! Friendly,smiley and helpful.😊
The clothes are my style which is smart casual and practical. Pretty too.
27. elokuuta 2024
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello James
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff were incredibly helpful when…
The staff were incredibly helpful when I collected my package
7. elokuuta 2024
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
FatFace clothes are always good…
FatFace clothes are always good quality. My new shorts are perfect! Staff are always helpful and the Bury St Edmunds store is beautifully clean.
10. elokuuta 2024
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and service. We hope you love your order!
Take care.- GM
I had to make a return of some of the…
I had to make a return of some of the items ordered and it was easy and fuss free
11. elokuuta 2024
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to read your feedback on our returns process.
We look forward to welcoming you back soon!
Take care. -GM
Team FAB at Bury st Edmunds
Team Bury st Edmunds consistently lovely, helpful , and genuine. Thank you.
9. elokuuta 2024
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Excellent service
Staff were very friendly and helpful and had time to help and chat to you. The shop had a great selection of clothes which I find the fit true to size and they are of a good quality. Overall a lovely shopping experience.
29. heinäkuuta 2024
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Ordered online and so easy to collect…
Ordered online and so easy to collect from the friendly staff at Bury St Edmunds and the Cardigan I ordered is lovely and at a reduced price
18. heinäkuuta 2024
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello Wendy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very friendly helpful staff in shop and…
Very friendly helpful staff in shop and quick delivery on line
10. kesäkuuta 2024
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Good Afternoon,
Thank you for sharing your recent experience in our Bury St Edmunds store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello Margaret
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great customer service by Sarah
Great customer service by Sarah a few weeks back. She patiently answered my questions about the different fit of jeans and made really great suggestions about what might work best for me. A credit to FatFace and I definitely will
shop here again 🙂
10. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - BURY ST EDMUNDS
Hello Kate,
Thank you for sharing your recent experience in our Bury St Edmunds store with us.
Please be assured that this will be passed onto the crew member involved for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
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