Very helpful staff, didn't hassle when browsing or when trying garments on. Nice shop to go into when looking for this seasons clothes. Ordered a t-shirt, delivered the next day, excellent service
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit U028B Upper Rose Gallery, East Mall, DA9 9SP Bluewater, Kent, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... Näytä lisää
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I usually buy Fat Face clothes because although pricier than some other retailers, they are stylish and quality so last longer. Size can be inconsistent so always best to try on first. Never a problem... Näytä lisää
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Bluewater is my local store although I do visit several others in the south-east and they are always pretty friendly. I like the quality of chinos (straight are better than the new slim ones), tee-shi... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, Yhdistynyt kuningaskunta
- 01322 423454
4,7
Erinomainen
166 arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Cargo Shorts as Always
I already have several pairs of FatFace cargo shorts. The fit, material, range of colours and workmanship are all first class and they're reasonably priced.
My latest pair are as good as always.
23. huhtikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.
I wish I had more money
Fatface have really come up trumps this year, lots of beautiful colourful clothes. I love the quality of Fatface clothing and the fit of their beautiful dresses. I always feel good in their clothing.
I can always find something to buy in their shops, staff always friendly and helpful.
7. huhtikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you have had such positive shopping experiences with us. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Fantastic all round
Beautiful clothes but also great friendly service when collecting in store. Thank you 😊
4. huhtikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hi Chloe, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
I struggled to get the right size
I struggled to get the right size, I ordered on line collected in store and the staff were amazing
8. huhtikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Vastaus yritykseltä FatFace - BLUEWATER 2
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Bluewater store to be so nice when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Vastaus yritykseltä FatFace - BLUEWATER 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Vastaus yritykseltä FatFace - BLUEWATER 2
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new purchase and the sizing is good. I hope you continue to enjoy our products as much as we do.
All the best, MM
A pleasant shopping experience
Good quality clothing. Accurate delivery information with stress free refunds. Staff at the Bluewater shop were polite friendly and efficient.
24. maaliskuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Good afternoon, Julie.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. We hope you love your new items and continue to enjoy shopping with us both online and instore.
Take care, JB
Great jeans but slow delivery
The quality of the jeans are good. Great fit and comfortable. The click and collect took 6 days before I received a message that it is ready. On the website it said 3-5 days. I ordered these jeans and was hoping to wear them on my trip, but they arrived too late. This was quite disappointing. The click and collect delivery time should be in line with the delivery times specified on the website.
29. maaliskuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Good afternoon, FatFace customer.
Thank you for taking the time to leave us your review.
I am sorry to read that you were unhappy with our delivery service. Unfortunately I believe you may have misread our delivery time frames. Standard delivery is 3-5 days however with our Click n' Collect service delivery is 5-7 days. This is stated on our website: https://www.fatface.com/help-centre/delivery.html
I hope this has not deterred you from shopping with us again in the future.
Enjoy the rest of your day. JB
Just love fatface never had a bad…
Just love fatface never had a bad purchase. Same goes for my recent. Lovely dress just what I was looking for. Bought online as store did not have my size available. Arrived promptly.
22. maaliskuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to read your positive feedback. Thank you for being a loyal customer, we look forward to welcoming you back soon!
Take care. -GM
Vastaus yritykseltä FatFace - BLUEWATER 2
Hi Claire,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Vastaus yritykseltä FatFace - BLUEWATER 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Vastaus yritykseltä FatFace - BLUEWATER 2
Good Afternoon Bogdan,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Vastaus yritykseltä FatFace - BLUEWATER 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very prompt service
Very prompt service. Great fitting pair of shorts competitive prices too.
20. tammikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent customer service
Store looks great and the staff are always very helpful.
23. tammikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
I saw the coat in store but they didn't…
I saw the coat in store but they didn't have colour or size I needed. The sakes staff checked online and found it available and gave me details I needed to find it. I ordered when I got home and the coat arrived quickly. Website is easy to use as well.
6. tammikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you have had a positive shopping experience, and we hope you love your new item. We look forward to welcoming you back soon.
Take care.- GM
Great clothes great fit and quality
Great clothes great fit and quality. Staff polite and friendly.
10. tammikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fantastic quality and hard wearing
Fantastic quality and hard wearing. Easy to mix and match items and good variety of colours that are fun and vibrant.
It’s also good being able to go to my local store and see the items before purchasing. Being able to shop online is helpful as well as being quick and easy to navigate.
6. tammikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Good Afternoon,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back soon!
Kind Regards, JW
I recently visited your store in…Bluewater
I recently visited your store in Bluewater. The service was great 👍, staff very helpful and friendly. Really happy with my purchase. I then looked for further items online for gifts and really pleased with these too. Very impressed overall 😁
9. tammikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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