I bought Polly Chestnut Brown bag in FatFaceStore,Bluewater(19/9/2026)The bag is H24 x W30 x D9 cms at bottom gradually narrowing to 4cm at top. It is deceptively roomy & good quality leather. Thank... Näytä lisää
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Sijainti
Vaihda sijaintiaUnit U028B Upper Rose Gallery, East Mall, DA9 9SP Bluewater, Kent, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I was unable to buy the Baseball Cap on line so I called into your Bluewater store and was served by Brogan. I explained my difficulty and she ordered the item for delivery back to the Bluewater sto... Näytä lisää
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Bought many times from fat face, love their products which are distinctive and fun. Had to return a couple of items due to sizing and this was easy and quick with refund processed with no hassle. A go... Näytä lisää
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Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, Yhdistynyt kuningaskunta
- 01322 423454
4,8
Erinomainen
179 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fit very well and I like the feel of…
Fit very well and I like the feel of the texture 👍
6. elokuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I love Fat Face clothes and it was…
I love Fat Face clothes and it was great to shop in the store in Bluewater.
I like the Ivy t shirts and wanted to buy more.
They now seem to be much longer and I bought size 12 instead of 14.
I bought some more wide trousers with the elastic waist so comfortable.
The staff in the store were lovely and very helpful.
6. kesäkuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Daughter delighted
Ordering was easy and i was kept informed of progress. I picked up from the store which was no problem. The hoodie was a gift to my daughter and she was delighted with the quality, fit and colour.
23. kesäkuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hello Lynne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
friendly staff
24. kesäkuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hello Nicola
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
excellent service but not such an excellent cardigan :(
The service provided was excellent but unfortunately I didn’t like the cardigan on me so I returned it to the shop :(
25. kesäkuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hello Sarah
Thank you for your review. I am pleased to hear that you had a positive experience in our Bluewater store - this is lovely to hear!
I am sorry to hear that you weren't keen on the cardigan in the end, but I hope you also found the returns process easy to follow.
Take care, LE
Buying a birthday present for my daughter.
Excellent , friendly service in store .
14. kesäkuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely tops and great service both online and in store
Ordered online. Delivery was very prompt and tops lovely. There was a bit of difference on the sizes - both tops were the same style - just different colours but one was far larger than the other. However, I was able to exchange in store very easily.
29. toukokuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Good Afternoon,
Thank you for taking the time to leave your review.
I am sorry to hear that the item you ordered was too big. It's great to hear you were able to exchange it in our Bluewater store.
I hope any future orders you place are more successful!
Have a great day!
Take care, ED
Easy to order online.
Easy to order online and pick up instore. The trousers fit really well and true to size. The sales person who helped me was really great too.
16. toukokuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience online and at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Staff in shops very helpful and…
Staff in shops very helpful and suggested looking online for the trousers I wanted
23. huhtikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the crew in our Bluewater store to be so helpful during your visit. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Easy ordering but difficult store…
Easy ordering but difficult store collection. The email states someone else may collect your order with confirmation and ID but store made that very difficult!
25. huhtikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hi there,
Thank you for taking the time to leave your review.
I am sorry to hear you had some difficulties collecting your order instore. We will be sure to pass your feedback on, and we apologise for any inconvenience caused.
Take care. -GM
I wish I had more money
Fatface have really come up trumps this year, lots of beautiful colourful clothes. I love the quality of Fatface clothing and the fit of their beautiful dresses. I always feel good in their clothing.
I can always find something to buy in their shops, staff always friendly and helpful.
7. huhtikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you have had such positive shopping experiences with us. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Fantastic all round
Beautiful clothes but also great friendly service when collecting in store. Thank you 😊
4. huhtikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hi Chloe, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
I struggled to get the right size
I struggled to get the right size, I ordered on line collected in store and the staff were amazing
8. huhtikuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Vastaus yritykseltä FatFace - BLUEWATER 2
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Bluewater store to be so nice when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Vastaus yritykseltä FatFace - BLUEWATER 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Vastaus yritykseltä FatFace - BLUEWATER 2
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new purchase and the sizing is good. I hope you continue to enjoy our products as much as we do.
All the best, MM
A pleasant shopping experience
Good quality clothing. Accurate delivery information with stress free refunds. Staff at the Bluewater shop were polite friendly and efficient.
24. maaliskuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Good afternoon, Julie.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. We hope you love your new items and continue to enjoy shopping with us both online and instore.
Take care, JB
Great jeans but slow delivery
The quality of the jeans are good. Great fit and comfortable. The click and collect took 6 days before I received a message that it is ready. On the website it said 3-5 days. I ordered these jeans and was hoping to wear them on my trip, but they arrived too late. This was quite disappointing. The click and collect delivery time should be in line with the delivery times specified on the website.
29. maaliskuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Good afternoon, FatFace customer.
Thank you for taking the time to leave us your review.
I am sorry to read that you were unhappy with our delivery service. Unfortunately I believe you may have misread our delivery time frames. Standard delivery is 3-5 days however with our Click n' Collect service delivery is 5-7 days. This is stated on our website: https://www.fatface.com/help-centre/delivery.html
I hope this has not deterred you from shopping with us again in the future.
Enjoy the rest of your day. JB
Just love fatface never had a bad…
Just love fatface never had a bad purchase. Same goes for my recent. Lovely dress just what I was looking for. Bought online as store did not have my size available. Arrived promptly.
22. maaliskuuta 2024
Vastaus yritykseltä FatFace - BLUEWATER 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to read your positive feedback. Thank you for being a loyal customer, we look forward to welcoming you back soon!
Take care. -GM
Vastaus yritykseltä FatFace - BLUEWATER 2
Hi Claire,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
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