I find the on line ordering very easy. Collecting in store is easy. I recently called the customer service number to ask about some V&A print trousers which I wanted to exchange for a smaller size,... Näytä lisää
Yritys on vastannut

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I find the on line ordering very easy. Collecting in store is easy. I recently called the customer service number to ask about some V&A print trousers which I wanted to exchange for a smaller size,... Näytä lisää
Yritys on vastannut
Quick delivery, well-made, stylish clothes and professional staff. I had to return items as they were too large and all staff I encountered in your Bath branch were friendly, helpful and polite.
Yritys on vastannut
Quick delivery , good quality and nice style . Reasonable price also . Will definitely come back again and highly recommend . Than you Fatface !
Yritys on vastannut
Not recommend to work here (unless you are normal) Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it... Näytä lisää
Yritys on vastannut
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
4 St Lawrence Street, SouthGate, BA1 1AN, Bath, Somerset, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good sale on at the moment.
Friendly and efficient staff.

Vastaus yritykseltä FatFace - BATH
I have only positive comments. The products arrived promptly, and were well packaged. I loved the dresses that I ordered, however only one was suitable. I returned the others to store, where the refund was handled efficiently.

Vastaus yritykseltä FatFace - BATH
Delighted with both trousers - scarf print and geo print . Short length is perfect .

Vastaus yritykseltä FatFace - BATH
Ordered my daughter a T-shirt from in store as not in stock in the correct size. Advised 3-4days for delivery. Needed for holiday in 16 days. Did not arrive - called customer services who advised me that the order had not been placed correctly. Asked for this to be sent next day as a gesture of goodwill as leaving for holiday in 4 days time. Sent standard delivery and arrived after we left for holiday.

Vastaus yritykseltä FatFace - BATH
Ordering and delivery straightforward and speedy. Dress good quality and true to size.

Vastaus yritykseltä FatFace - BATH
I bought a Lily lightweight parka from Fatface in their Bath store. A lovely member of staff, Ravisha, brought out 3 types of raincoat for me to try on. I didn’t have a lot of time but she was friendly and very helpful and so it was an enjoyable shopping experience.

Vastaus yritykseltä FatFace - BATH
First time I bought in Fatface shop. Amazing good quality clothes and very conscious with the environment. Staff really kind, specially Leo at the counter who I talked to while he was folding all my staff very carefully. As we were chatting I managed to left behind an item. I went back the following day and it was left by one side for me to collect.

Vastaus yritykseltä FatFace - BATH
Was not greeted or acknowledged by sales associates until I approached them. Also, clothes and boots were not available in the sizes I needed.

Vastaus yritykseltä FatFace - BATH
I needed to go into the store to change the size and the customer service was wonderful.

Vastaus yritykseltä FatFace - BATH
I love Fat face, such good quality clothes, my favourite clothes shop on the high street. Staff always polite and go that extra mile. Well done Fat face.

Vastaus yritykseltä FatFace - BATH
I was looking for a particular jacket but couldn’t see it in the store. I was told it was not in stock but then Caryl offered to look in the stock room. Amazingly she came back with it in my size. I call that going above and beyond my expectations.

Vastaus yritykseltä FatFace - BATH
Much better click and collect service this time. Clothes, earrings and socks excellent as always. I am running out of space for socks especially!

Vastaus yritykseltä FatFace - BATH
I would have given five stars because everything went smoothly as stated on-line. It just didn't make sense to me that Fat Face chose to use postal service to send the two shirts to my chosen branch when they could've so easily just sent them to me! It was pick-up at branch or I pay the postage so I chose the branch and saved the postage. The shirts weren't at the branch so they were posted to them rather than send postage free to the customer.. That bit didn't make sense ....... but all ends well.

Vastaus yritykseltä FatFace - BATH
Excellent friendly service when buying and returning an order.

Vastaus yritykseltä FatFace - BATH
Helpful shop assistant, good quality materials and well designed. Good stuff!

Vastaus yritykseltä FatFace - BATH
Assistant Manager Caryl in the Bath store was really helpful in exchanging a faulty item.
A great store with excellent service. Thankyou

Vastaus yritykseltä FatFace - BATH
Superb service. Caryl Asm served us, went and found items we needed that hadn't reached the shelves yet, and made sure we got what we wanted. Great experience. Well done.

Vastaus yritykseltä FatFace - BATH
I ordered an item online for collection in store. Emails kept me up to date and I collected the item promptly and efficiently by a friendly assistant in store. Very pleased!

Vastaus yritykseltä FatFace - BATH
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