The online ordering service is good. The returns to my local Fat Face shop in Amersham were so easy with the help of the wonderful staff. Makes me not worry about the sometimes ‘hassle’ of ordering... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Shopping at FatFace instore or online is very easy. The stores are always well presented. I really appreciate seeing the clothing on two different shape/size women online as it really helps to see wha... Näytä lisää
Yritys on vastannut
These jeans are the best. Ordered quite a few pairs of wide legged and straight jeans in Fat Face (and other shops) to find a pair which were wide but not too wide and would suit a small person. I fo... Näytä lisää
Yritys on vastannut
Clothes are of high quality and FatFace always deliver. The staff are always polite and helpful.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
73 Sycamore Road, HP6 5EQ, Amersham, Buckinghamshire, Yhdistynyt kuningaskunta
- 01494 723353
4,8
Erinomainen
74 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lovely leather bag at a great price
Lovely leather bag at a great price . Feel safer and hands free when I have a cross the body bag ! Thank you :)
25. toukokuuta 2024
Vastaus yritykseltä FatFace - AMERSHAM
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new purchase. I hope you continue to enjoy our products as much as we do.
All the best, MM
These jeans are the best
These jeans are the best. Ordered quite a few pairs of wide legged and straight jeans in Fat Face (and other shops) to find a pair which were wide but not too wide and would suit a small person. I found a pair in FatFace that fitted perfectly.
(They weren’t available in the shop in size 8 so ordered online. They are such a good fit, comfortable and flattering. Since I had found my perfect fit, I ordered 2 other pairs of Elsie jeans in a darker colour for the Winter but unfortunately 2 size 8’s were very different sizing from one another, one smaller than the first pair (which were perfect) and one larger (and significantly longer) than the first pair. So both had to be returned unfortunately. With the increase of online shopping please be consistent with sizing, as it is frustrating for the shops and the customers. So happy with my first pair though.
13. toukokuuta 2024
Vastaus yritykseltä FatFace - AMERSHAM
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you have been loving your jeans but I do apologise for the difference in sizing. Please be assured that this will be fed back to the appropriate team for review.
All the best, MM
Good we service from online delivery to store.
Went into Fatface Amersham one weekend looking for a summer shortsleeve shirt or two, and none of the shirts fitted me. So decided to check out the website, and they did have a bigger size, so had that delivered to the store. Online I could also select the Long fit. Good service, fast turnaround and the store holds it until you can collect. Returns is as usual, returns label in the bag. So a good experience. Normally I would be a XXL as M&S shirt sizing but a XXXL fat face.
29. huhtikuuta 2024
Vastaus yritykseltä FatFace - AMERSHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Original design
Original design, high quality fabrics, precise shopping service.
So far I have purchased 7 FF products, I am probably one of the few customers in Poland with such a number of FF products.
23. huhtikuuta 2024
Vastaus yritykseltä FatFace - AMERSHAM
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying our items and that you love the high quality fabrics used. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Vastaus yritykseltä FatFace - AMERSHAM
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
friendly helpful staff
20. maaliskuuta 2024
Vastaus yritykseltä FatFace - AMERSHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Always good customer service
Always good customer service. Clothes lovely relaxed styles and nice colours. Shop clean and welcoming with good selection. Staff lovely and helpful
23. maaliskuuta 2024
Vastaus yritykseltä FatFace - AMERSHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Vastaus yritykseltä FatFace - AMERSHAM
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Snuggly Hat
Love that the inside of the hat is lined with a snuggly fleece material as well.
It is beautiful inside and out.
15. helmikuuta 2024
Vastaus yritykseltä FatFace - AMERSHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your hat, and we look forward to welcoming you back soon.
Take care.- GM
Vastaus yritykseltä FatFace - AMERSHAM
Hello Karen
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Good efficient service
24. tammikuuta 2024
Vastaus yritykseltä FatFace - AMERSHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our service.
We hope you love your order!
Take care. -GM
Great store and products
Shopping at FatFace instore or online is very easy. The stores are always well presented. I really appreciate seeing the clothing on two different shape/size women online as it really helps to see what will suit me. I find the returns process simple. The only thing I would like to see change is that it be possible to find out what is available instore when looking online.
9. tammikuuta 2024
Vastaus yritykseltä FatFace - AMERSHAM
Hi Nicky,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and I will pass your feedback onto the appropriate department. In the meantime, if you would like to check store's stock before making the journey, please do give the store a ring.
Take care, LC.
Vastaus yritykseltä FatFace - AMERSHAM
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.
Fat face has some great quality…
Fat face has some great quality clothing , I love their children's collection excellent quality and washes well and I love their eco friendly tags those little things matter a lot . 😊
30. joulukuuta 2023
Vastaus yritykseltä FatFace - AMERSHAM
Hello Divya
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
The shirt I ordered as a Christmas present…
The shirt I ordered as a Christmas present turned out to be too big. When I returned it to the local store, there were none left in the size required, nor online, but the staff were kind enough to ring a couple of other branches and located one for me.
13. joulukuuta 2023
Vastaus yritykseltä FatFace - AMERSHAM
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent shorts
Excellent shorts. This is the second pair that I have bought for my husband. He is very tall so the extra long 12” length suits him nicely.
9. joulukuuta 2023
Vastaus yritykseltä FatFace - AMERSHAM
Hello Sally
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Website & store experience excellent
I bought a dress in the shop but decided I needed a longer length. I was able to order it online & have it delivered to the shop - who gave me a refund for the original. All very painless and delivery was speedy. Staff at the Amersham store were very pleasant and helpful to deal with.
13. joulukuuta 2023
Vastaus yritykseltä FatFace - AMERSHAM
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
products match excellent service
The jeans I optimistically ordered in a 10 online were too tight! I explained to staff and received excellent service and left the store with correct fit from current stock.
24. marraskuuta 2023
Vastaus yritykseltä FatFace - AMERSHAM
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quick delivery to shop
Quick delivery, good quality, fitted well and a bargain in the sale!
20. marraskuuta 2023
Vastaus yritykseltä FatFace - AMERSHAM
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pleased with my jumper
Pleased with my jumper and the staff were polite and helpful.
20. marraskuuta 2023
Vastaus yritykseltä FatFace - AMERSHAM
Hello Michelle
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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