Fantastic service from the lady in the Abergavenny store. So friendly and helpful; ordered trousers for me and adjusted the price in line with the sale offer. Ordered on Saturday, delivered and ready... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I can always rely on fatface style and quality. Plus their next day delivery service is just weekday a working mum needs. I'm one happy customer
Yritys on vastannut
Tried to return an item to the store in Abergavenny but I had the wrong receipt. The sales assistant spent ages identifying my purchase on their system using my credit card as a reference and was abl... Näytä lisää
Yritys on vastannut
Since Next have bought FatFace you can't see your previous orders online in your account which had made things very difficult for my husband when he had a faulty jumper that started to come apart as h... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
20 High Street, NP7 5RY, Abergavenny, Gwent, Yhdistynyt kuningaskunta
- 01873 851565
4,8
Erinomainen
149 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ordered trousers on line to be…
Ordered trousers on line to be delivered to local store. Brilliant trousers and brilliant service from staff!
12. huhtikuuta 2023
Vastaus yritykseltä FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Vastaus yritykseltä FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Vastaus yritykseltä FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Easy to order & collect.
Easy to order & select, no issues with website to complete purchase. Great selection of clothes, choice of collection or delivery. Ease of collection, parcel in my hand within minutes, great service.
12. huhtikuuta 2023
Vastaus yritykseltä FatFace - ABERGAVENNY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great service
Great service from the girls in Abergavenny store. Collected an item, purchased an item & then they ordered another item to be delivered.
11. huhtikuuta 2023
Vastaus yritykseltä FatFace - ABERGAVENNY
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Excellent service 👍
23. maaliskuuta 2023
Vastaus yritykseltä FatFace - ABERGAVENNY
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Smooth ordering and delivery as usual
Smooth ordering and delivery as usual. Thanks .
Love my new bag. Quality always good.
8. maaliskuuta 2023
Vastaus yritykseltä FatFace - ABERGAVENNY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
I used the new click and collect at…
I used the new click and collect at your Abergavenny store and apparently was the first customer to use it. The assistants were fantastic. I found this option so easy and convenient and will definitely do this again for my online purchases.
17. maaliskuuta 2023
Vastaus yritykseltä FatFace - ABERGAVENNY
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Abergavenny store.
Take care, JB
Great service
11. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - ABERGAVENNY
Thank you so much for your comments. We deeply appreciate it! - RS
Fantastic customer service at local store
Tried to return an item to the store in Abergavenny but I had the wrong receipt. The sales assistant spent ages identifying my purchase on their system using my credit card as a reference and was able to give me a refund. She was super helpful and really made my day. Thanks Robyn!
6. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - ABERGAVENNY
Amazing review! This is the service that we adhere to here at FatFace! We are so pleased we could help :) - RS
Staff very helpful
Staff very helpful! Nothing was too much bother even though I could see how busy they all were.
19. marraskuuta 2022
Vastaus yritykseltä FatFace - ABERGAVENNY
Good Afternoon,
Thank you for your feedback regarding your trip to the Abergavenny store. It is so wonderful to read such lovely feedback!
All the best - KS
Great!
Bought online a pair of denim trousers. Great quality but a size bigger. Went to the local shop to change them for a smaller size and the shop assistants were really great to help me. I do really like buying from FatFace.
24. lokakuuta 2022
Vastaus yritykseltä FatFace - ABERGAVENNY
Thank you so much for your 5* review. We are thrilled to hear that you had such a great experience when shopping with us! Your comments will be fed back to our amazing team in store! - RS
Excellent service
Unable to find my size in the Aber shop I ordered online and was very pleased with the service.
11. lokakuuta 2022
Vastaus yritykseltä FatFace - ABERGAVENNY
Hi Denise, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Absolutely brilliant
Absolutely brilliant, only took a few days arriving, beautiful dress brilliant quality perfect fit , thank you.
23. syyskuuta 2022
Vastaus yritykseltä FatFace - ABERGAVENNY
Hi Beverly, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly and helpful
17. syyskuuta 2022
Vastaus yritykseltä FatFace - ABERGAVENNY
Hi Helen, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Exceptional service!!
Have to give a shout out to Colin in the Abergavenny branch. Amazingly helpful. Nothing too much trouble. Definitely goes above and beyond. Had trouble ordering an item online and he sorted it for me. Thanks Colin you're a star., ⭐
3. syyskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - ABERGAVENNY
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Lovely friendly staff couldnt do enough…
Lovely friendly staff couldnt do enough for you
Nice pleasant experience.
24. kesäkuuta 2022
Vastaus yritykseltä FatFace - ABERGAVENNY
Good Morning Gail
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Abergavenny store. Please be assured that this will be passed onto the crew members involved for you.
EP
Excellent customer service
I purchased the wrong size dress (my own fault) but the Abergavenny branch were more than helpful to get things sorted. First class customer service.
24. kesäkuuta 2022
Vastaus yritykseltä FatFace - ABERGAVENNY
Hi Martin,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Abergavenny store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.
My grandson worked there its nice…
My grandson worked there its nice quality and they are really helpful the last twice I bought o. Line because they were cheaper then in store, we have had a long relationship for my children aged 42 to 54, and my grandchildren aged between 10 and 26 one girl and 5 boys
2. kesäkuuta 2022
Vastaus yritykseltä FatFace - ABERGAVENNY
Good afternoon, Mary
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Take care, JB
Vastaus yritykseltä FatFace - ABERGAVENNY
Good afternoon, Anthony
Thank you for leaving us this review, it's great reading such positive comments about the service you received.
We look forward to you shopping with us again soon.
Take care, JB
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