Fare Buzz Arvostelua 1 684

Multiple carriers and flights

Elgart went above and beyond to handle my clients' reservations. BUT, we had significant issues getting them booked. This was not the first time we had issues with the Verification Team calls to the client to assure that there was no hacking. We understand the need for such in this day and age. There was also a delay in completing the booking due to what Farebuzz said was credit card company denial of one of the 4 charges, but the credit card company said was incorrect security code given on one of the 4 charges. Repeated calls to the client and repeated calls by the client to the credit card company made the process difficult. Am hoping you can find an easier way to book clients' flights.

Prompt, cost effective, efficient and professional.

Calista is always reliable and efficient.

My experience was made great by Sylvester’s attention to detail and what perceived to be his genuine willing to help even though I’m inexperience. Patience overload.

Terrible customer service, they don't help me out at all, he hang up phone on me all the time. When it comes to purchasing a ticket, they will be so nice to you, when comes to refund or any problem they put you on hold, they go to sleep, I heard he snores, finally drops the call because his sleep was disrupted. Truly Scammers; another problem, united airline sent my refund to them, i call them, they are saying they don't have my money, that seems to be they stole my check. So i have to call united airlines my self to resolve the issue. I never ever recommend this nasty travel agency to any family and friends. Hope that i can help you guys. Don't Don't deal with them.

The ease of booking on the website was extraordinary. Then while away on the vacation I needed assistance and that Farebuzz representative was more than informative and helpful and making changes needed.

Dayton was knowledgeable, professional, thorough and very patient. He made planning this trip for my client a breeze.

The agent spend the time to research the flights and gave many options. He worked diligently and for many days to find the best solution for my client. This is an awesome testament to the great work FareBuzz does for InteleTravel Agents. My client was very happy we finally found flights for them. Thanks Dhru/Elgart. You were awesome.

Agent was more than patient gave great service to complete item.

Twice when booking rental cars for clients, they were over charged. I am still waiting on credit for one of them and the second will be filing a claim after their trip is completed next week.

My name is Charles Lewis and I am a Inteletravel agent. Today I made a reservation for a client with Elgart. He was very helpful and patient as the call was a little muffed and he had to repeat on a few occasions. Very polite and the overall experience with him was just pleasant.
Every time I have had to contact Farebuzz for assistance it's been a very good experience!
Thank You Farebuzz for being so professional and friendly!

I was able to work with Daryl Kapoor for a large (52) group. He was able to help me find exactly what I needed with great pricing.

As an agent, I was able to call and get a futher discount as well as a very low fare for myself as I was booking a flight to attend a Dream Maker event.
Very patient and attentive service

Easy smooth site to find flights

Daryl was great as usual. We appreciate the help.

Daryl, gets an A+ for his creativity and speed!