Face26 - Image Optimization Arvostelua 

Can you PLEASE fix your Site! Why am I stil seeing 0(Zero) credits after so many months, when I payed so much. Either fix or refund! OR get out of this business.

I renewed my subscription and still have watermark!!.........Please get this fixed asap.

My account suddenly shows 0 credits and I can't get any response from support.

Face26 ist an und für sich ein gutes Programm, unkompliziert und einfach zu bedienen. Nur kann ich mich seit Tagen nicht anmelden und keiner kann mir helfen. Ich habe eMails verschickt aber keine Antwort erhalten. Schade aber es ist sonst ein wirklich gutes Programm.

For the first year+ I was pleased with the program. Since my account renewed in May, 2026, i have had nothing but issues. There is no animation and often it won't load any photos.I have uninstalled/reinstalled the program, cleared the cache, and reset my wifi. I have repeatedly reached out to their customer support without any response. I am filing a dispute with my credit card for services not rendered.

Face26 ist ein Super Programm, unkompliziert und einfach zu bedienen. Nur kann ich mich seit Tagen nicht anmelden (Verzweiflung pur)und keiner kann mir helfen. Ich habe eMails verschickt aber keine Antwort erhalten. Schade aber es ist sonst ein wirklich gutes Programm.

It doesn't finish processing or provide any enhanced images. It loads my image, says it's processing and then stalls out.

I have been a LICENSED user and have used a FUNCTIONING Face26 app for over a year... TODAY it's useless. The app was down for weeks... and now... it will accept a photo... Run an enhance feature up to 50% and I get a "Something went wrong" message... and the process NEVER completes. Meanwhile ALL attempts to contact support are ignored. A, once valued program... I am now VERY disappointed.

Can't login for days now. Not sure what problem is. Sent two emails for help. No Response Yet. My review is not the actual product.....I like it. The one star is for operation and communication.

Update June 17, 2026: Face26 is now operational and functioning.

Update June 19, 2026:I'm sorry to say that this product has gone downhill since it was first introduced a few years ago. As of today, only a handful of the available tools actually work reliably. Many of the advertised features fail during processing most of the time, making the service frustrating to use.

Based on my research, this is a relatively small company with only a few employees. What's most disappointing is that the product has declined significantly rather than improved since its launch. It had a great deal of potential, but its reliability and overall quality have deteriorated over time.

I haven't been able to log in for several days now. Today is June 15, 2026—no way to contact them either. Does anyone know what's going on?

They started off OK with the AI features. Sometimes it's a hit or miss, not a big deal.The biggest problem is once they take your money they Ghost you. They don't renew lifetime credits , and their support email site never replies. Youtube has deleted their video account, and they are gone from TIKTOK as well. Starting to smell like a SCAM. No new credits since July 31 2024.

The Enhancer works pretty good, but the colorization is horrible. I am waiting to see if I get a response from their Support email about credits that disappeared on my account, and credits that were supposed to be given to me last year, but were not. It took credits away from me today without even downloading an image. I'll wait to see if they respond this time and write another review.

I really liked the service the first year I used it and I bought the lifetime membership. It didn't take long to burn through my credits. The second year I had to send a couple of emails when my account was slow to renew credits. My account showed zero credits in a short amount of time and I thought maybe I had worked on more photos than I thought. The third year I sent multiple emails when the credits didn't renew on the anniversary of starting the account. No answer to the emails but I eventually got credits a couple of months later. After about a month I had a power failure and when I logged back in ... all my credits were gone! Makes me think something similar happened on the second year as well! None of my emails about the problem have been answered! I would not buy this service again. It is clear their membership services are lacking!

UI is terrible, and they charged for a full year without warning that trial period is ending, despite it's promised in their ad. FRAUDS.

Took a payment twice and gave me no access. Left 5 emails over the past month. No one has responded. This is illegal. They have no contact other then the fake info and support

I paid for a lifetime plan and I am unable to use the product as it continuous says I have no credits. I have contacted the company three times and was given a code to use twice, but that doesn't work. My third email to the company has gone unanswered. I am going to contact my credit card company.

After being automatically signed up after the 7 day free trial and charged £49.00p for a new Special welcome Annual pass it has been a nightmare. The software does not allow me to download images after using the tools without a Watermark. There is a credit balance of 0 which suggests that I cannot download images without the watermark. I am being redirected to the subscription selection screen to pay more to get credits. What have I paid £49.00p for. I have sent emails to the support address without reply, I have requested cancelation and a refund without reply. In short this company is abysmal and would advise new customers to be aware

Disapponting compared to other AI powered sites. Especially with restoring really old photos. Colouring of mono photos is awful.

I have been a subscriber for a year, with mixed results. In essence is a fairly good tool to improve images; my dissatisfaction is regarding the colorization of images, which is shoddy at best, odd colors land in the strangest places, such as arms, or necks, that get colored blue. It needs to be refined for a better user experience. Also, providing additional tools to refine the artwork would be great.

I’ve been using Face26 throughout most of 2025 and I’m extremely pleased with the results. I was able to scan my entire black-and-white high school yearbook and generate full-color pages of my classmates. The platform is easy to use and offers great customization options.