ezblockchain.net Arvostelua 

I hosted my miners with Ezblockchain for a year and they usually shut down power at least once a week, my machines lasted about 12 weeks, then they had to go for repairs. EzBlockchain usually takes about 3 months to get to a machine and then a month to repair It and a couple of 100 dollars later it again will give way at the next 'power down'. I finally managed to cancel my contract after a year but have spent the last one year writing to them repeatedly for a refund of the initial deposit paid - its not refundable - any money you pay them is money lost forever! they dont respond to emails, nothing at all.

On Fri, May 22, 2026 at 11:28 PM Support EZB wrote:
Sa___,

Thank you for your continued patience. I want to help you and move this matter toward resolution as quickly as possible. We sincerely apologize for the delay and understand your concerns regarding the outstanding refund.

This matter has been escalated internally with priority, and our Accounting and Management teams are currently working through the final reconciliation of your account.

Please be assured that your case remains under active review and has not been overlooked. We sincerely appreciate your patience and understanding while we continue working toward a final resolution.
hank you,
EZ Blockchain Service and Support
Ticket: 8b78aedc084750fb3ce97280cd3b1a370de8fcd94938920a581b954ef50aa821

On Fri, May 22 at 12:12 AM I wrote:
It's just 6 months since the expiry of the contract.
9 months since i served notice for disconnection of services.
Your system actually burned all my machines because you keep 'turning off and turning on' the machines - something you do not explain very clearly and do not explain the impact at all in your contract.  i have lost all 6 machines to this madness.
i am now waiting for you to refund the prepayment for two months of usage for the past 6 months.  ANyone else would have done this in a week.

Its stupid enough for me to have to wait like an idiot and beg like a dog over email for you to do your work and return my money to me.  You burned all the mother boards - i even paid to get one fixed and it took 3 months after which it got burned again in the next shutdown.  Your service levels, your response levels are truly pathetic.

This is my final reply.

Next time you will hear from a lawyer - and it wont be for just refundable dues.   I will sue you for the time lost and the cost of the machines as well.  Your contract does not mention anywhere that you will turn off the machines and that this will have a detrimental impact on the machine.  Please point it out to me if it does.

Also, I am pretty sure it is not so difficult to return customer funds.  Legal action after 14 days.

Regards

On Mon, May 11 at 3:50 PM , Support EZB wrote:

Thank you for your continued patience.

First and foremost, we sincerely apologize for the prolonged timeline and understand your concern regarding the outstanding advance rental payment refund.

Please allow us to assure you that your case is still under active review and has not been overlooked. Due to the age of the account history and the need for final reconciliation across historical invoices, prepaid balances, credits, and contract records, the review process has required additional time from both our Accounts Receivable and management teams.

We fully understand that the delay has been frustrating, especially given the time that has passed since your notice and contract expiration. 

At present, we are continuing to work through the remaining reconciliation items in order to provide you with a final and accurate resolution. While we are unfortunately unable to provide a confirmed completion date today, please be assured that we are actively following up internally on this matter.

We truly appreciate your patience, understanding, and professionalism throughout this process.

Respectfully,
EZ Blockchain Service and Support
Ticket:8b78aedc084750fb3ce97280cd3b1a370de8fcd94938920a581b954ef50aa821

We've had our miners hosted @ EZBlockchain for over a year. Their sites are way too unstable. The downtime is absurd. They guarantee 90% uptime, but they have had way less uptime than 90%, and yet we have never seen a credit for the downtime. We've requested to get out of our contract b/c they aren't holding to their side of it. They denied our request, and now they aren't responding to our attempt to contact them. Never use this company as your miner host! It's horrible!

Do not interact with them !!!!! I've tried to contact them multiple times and they aren't transparent with their hosting prices.

I reached out to EZB to host about 50 of my miners that I was moving from another site, they immediately responded and had a professional call where they took time to understand my needs and some unique requirements. I was able to get a better rate than my previous host, I will be purchasing my ASICs directly from them on my next expansion orders. Overall great experience, miners are humming along making SATS, communications are good and billing is simple. Good people, good Company.

Miguel helped me get started up. He kept me in contact, and they sent me the onboarding form the same day I signed the contract. Everything they do is so professional, they sent me a form to put my pool information and once my ASICs arrived at Georgia I was up and running within the next day.

I would say ticket response is kind of long because they didn't respond till the second day for one of my tickets which was a little too long for me. But usually, they'll respond within the same day, or 24 hours.

Support team does a great job letting me know when and how long it'll be before my tickets get answered. I am very pleased with my choice and planned to host more with them in the future.

Stay away from this scammers. no proper response and they keep you in dark