ExclusiveGP Arvostelua 

162
•
TrustScore 4.5/5 tähteä

4,4

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

We went all the way to Belgium from America and went all out and got the Championship Club tickets. It was amazing to be able to wonder around on the inside of the track. We had access to other seatin... Näytä lisää

Saanut 5/5 tähteä

We have been fortunate enough to join Exclusive GP on their Mayfair to Monaco supercar tour for the second year. Our expectations of the trip were high given the fabulous time we had last year, an... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Exclusive GP surpassed our expectations! They paid attention to every detail and made for a fantastic trip we will never forget! We have been travelling with Exclusive GP for four years and have booke... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Having managed to pick up my tickets locally, the staff were incredibly friendly, helpful, and organised all through the weekend. The access provided by the package blew my expectations! The... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkailu & Loma

Tietoja yrityksestä ExclusiveGP

Erilaisten ulkoisten lähteiden tuottama tieto

ExclusiveGP are specialists in luxury travel to Formula 1®, Supercar Tours, Yacht Charters, Fashion Events & VIP access to events worldwide and are “The UK’s Official F1® Experiences Partner”. Through this partnership, ExclusiveGP are the only Exclusive F1® Experiences partner in the UK, giving clients access to F1® Experiences Ticket Packages at each of the F1’s® races around the world.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

162 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(162)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Hero Package F1 Silverstone 2018

We bought the Hero package and it was excellent. The pit lane tours, track tour, Paddock and podium were things we’d never have done had F1 experiences not had these packages. It’s the best four days we’ve had and so much fun.

The only downside was being dropped off on Friday night after the Paddock Club party, in the dark, all the gates were shut except the main gate and having to walk in the dark for 45 mins to get back to our site. We couldn’t even get dropped off at the main gate which would have saved about 20-25 min walk through Silverstone. Other than that we had an amazing time.

11. heinäkuuta 2018
Oma-aloitteinen arvostelu
ExclusiveGP-logo

Vastaus yritykseltä ExclusiveGP

It's great to hear you had an amazing time Louise with all your experiences. In regards to the transfers back to the site, as some of our experiences do happen after hours some areas of the site do get closed down. We do offer hotels with our packages which include transportation which might be an option for you in the future to cut out all the extra walking. We hope to hear from you regarding a new race.

Jordan - Customer Success Manager.

Saanut 3/5 tähteä

A thrilling weekend with F1…

A thrilling weekend with F1 experiences, a lack of visitor conveniences on the pit lane walk was quite worrying. the logistics for the coach could be improved as we were waiting some thirty minutes in very hot weather. all in all a great experience which i would`nt have missed, thankyou.

11. heinäkuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä ExclusiveGP

Thank you for the feedback, Barry. The transportation times are something we are constantly working on and always looking to improve. We are happy you had a thrilling weekend and hope to see you at another race in the future.

Jordan - Customer Success Manager

Saanut 5/5 tähteä

Amazing weekend of activities and great…

Amazing weekend of activities and great work by the hosts

11. heinäkuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä ExclusiveGP

It's great to hear you had an amazing weekend Lee, we hope to see you at a race in the near future!

Jordan - Customer Success Manager

Saanut 5/5 tähteä

10/10

I can't thank F1 Experiences enough! My boyfriend and I had a fantastic time at Silverstone. Each day was very relaxed and well organised. I dealt with Jordan Doyle throughout the purchase and he was more than helpful.
I would definitely recommend to anyone looking for a full F1 experience!! *****

11. heinäkuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä ExclusiveGP

Many Thanks Donna,

It's great to hear you had a memorable experience, and what a race it was!

Jordan - Customer Success Manager

Saanut 5/5 tähteä

Absolutely Fantastic experience

Absolutely Fantastic experience, the hosts were amazing with their organisation and in depth knowledge of the F1 Teams and cars.
We both have great photos of Team drivers and Team Bosses including Toto Wolf, Seb Vettel, Maurizio Arrivabene, Sergio Perez, Stoffel Vandoorne, the list is endless.
The Paddock Experience was immense, totally relaxing walk about watching the teams prep their cars ready for Qualifying, had a sit in the 2 seater F1 Experience Car and met Bernd Maylander and sat in the safety car.
Would 100% recommend to any F1 petrol heads simply the best.
Phil and Paul Jones.

11. heinäkuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä ExclusiveGP

Amazing list of photo's you were able to get Phil! It's great to hear you had such an amazing time! The Hero Package really does give you some amazing chances to be up close, so it's awesome to hear about your experiences. What a race Silverstone was also! Please don't hesitate to get in touch if you wish to go to another race in the future.

Jordan - Customer Success Manager

Saanut 4/5 tähteä

British Grand prix July 2018

I thought I would try one of the experience packages so I went for the starter pack, ticket came about a week before the event, there was a battery pack and cordless phones and some earplugs enclosed with the ticket. I went to the circuit on Thursday afternoon, the extras were an exclusive pit lane walkabout and a lap of the track on a flatbed truck. I enjoyed the evening, apart from having difficulty hearing the people above the track noises. I discovered that the grandstand chosen by the experience team had no roof, which gave excellent views but was extremely hot in the full sun, a choice would have been nice... So generally I thought it was worth it once, I doubt that I will do it again with them so a good effort.

10. heinäkuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best experience ever

Best experience ever. Very worth while

10. heinäkuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä ExclusiveGP

I am really happy you had a great experience Sandra, it was certainly a great race to attend this year!

Jordan - Customer Success Manager

Saanut 4/5 tähteä

Overall a fabulous weekend few teething…

Overall a fabulous weekend few teething problems and more time could have been allowed for the ceremony at the end but overall fabulous

10. heinäkuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä ExclusiveGP

Thank you for the feedback Coleen, I'm really glad you had a fabulous time during race weekend. Transfers times are so something we are always looking to improve on, so again the feedback is appreciated.

Jordan - Customer Success Manager

Saanut 5/5 tähteä

Everything was great about the…

Everything was great about the experience - from booking the tickets to the days. We had the Premier package and had a great weekend
The only thing that would have been nice would have been a bit more help with the parking as we were directed to a different area by the stewards which added a fair bit of time on the first day to get in to the circuit
thank you all again for your help !

4. heinäkuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä ExclusiveGP

Thank you for the feedback Karen, I am glad you had a great time and enjoyed yourself in the Paddock Club on Friday and that we were able to help you with the experience.


Jordan - Customer Success Manager

Saanut 5/5 tähteä

Though expensive a fantastic 4 day…

Though expensive a fantastic 4 day experience. Pit lane walk was tremendous. Staff were knowledgeable but not arrogant. The seats were perfectly selected and pre trip support superb. A really nice company to travel with.

3. heinäkuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä ExclusiveGP

Hi Jane,

We are really happy to see you had a great experience and hope to see you at a race again in the future!

Jordan - Customer Success Manager

Saanut 4/5 tähteä

The F1 Experience team are brilliant at…

The F1 Experience team are brilliant at making a memorable experience come true. The staff work really hard to make sure everyone is well looked after from the moment you book with them and then throughout the GP. If you are an F1 fan and want to experience the thrill of the race coupled with fantastic hospitality this is who you should book with.

28. kesäkuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä ExclusiveGP

Hi Laura,

Many thanks for the kind words, I am glad you had a great time, we look forward to seeing you in Monza!

Jordan - Customer Success Manager

Saanut 5/5 tähteä

Marvellous Montreal 2018

We thoroughly enjoyed the whole weekend!! It was incredibly well organised and the staff were all very friendly and helpful. My only wish would have been for a main vegetarian selection at lunch time, that said, I didn't go hungry and the food was very good.

12. kesäkuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä ExclusiveGP

Thanks for the positive feedback Ruth, we're glad you had a great time. The Champion Club in Canada really is an amazing venue on the Wall of Champions.

Jordan - Customer Success Manager

Saanut 5/5 tähteä

Canadian grrandprix 2018

Excellent weekend, the staff we very professional and extremely polite, the only thing that needs addressing was the paddock party, by the time we got in Esterban Ocon was finishing he’s talk, did get a photo with him and an autograph. We did notice that there wasn’t enough tables and chairs for the guests, so I would think that a review of numbers attending should be looked into. But the whole experience was fantastic.

11. kesäkuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä ExclusiveGP

Great to hear you had an excellent weekend Stuart!
In reference to the Paddock Club Party, We are always happy to hear the feedback, and I will pass it on so we can make the process better in the future.

Jordan - Customer Success Manager

Saanut 4/5 tähteä

Overall good, but not enough initial contact.

Overall, our experience with F1 Experiences was good. However, we felt that there was not enough contact from the F1 E staff. A phone call to our room or a note under the door just outlining what was going to happen and to provide some contact info. would have been nice. We were left on our own after arriving at the hotel, and the F1 E office within the hotel never seemed to be manned.
The staff, when we did get to meet them, were friendly and helpful, and everything went pretty smoothly after that. We enjoyed the event very much and we wouldn't let our concerns put us off from going with them again.

11. kesäkuuta 2018
Oma-aloitteinen arvostelu
ExclusiveGP-logo

Vastaus yritykseltä ExclusiveGP

Many Thanks for your feedback, it's great to hear you had a good time. We will look into putting something in place moving forward to work with our on-site guide emails that gets to sent to clients which outline all times and locations for each experience.

Saanut 5/5 tähteä

Another Great event by Exclusive GP

Very well organized. The Exclusive GP team were outgoing, helpful and very positive. The entire experience was enjoyable and I will go again next year.

11. kesäkuuta 2018
Oma-aloitteinen arvostelu
ExclusiveGP-logo

Vastaus yritykseltä ExclusiveGP

Many Thanks Anders, please don't hesitate to get in touch when you are thinking about a race next year. We get the 2019 brochure the week of each race. So if you wanted to do Canada again next year, the pricing/brochure is available.

Jordan - Customer Success Manager

Saanut 5/5 tähteä

Highly recommended for behind the scenes access

Having managed to pick up my tickets locally, the staff were incredibly friendly, helpful, and organised all through the weekend.

The access provided by the package blew my expectations! The pit walk and truck ride around the circuit were fantastic, but were topped by what was available on the Friday night...

Getting to see the Paddock, chatting to the safety car driver and a Porsche driver, and getting on the podium was really good. The Red Bull access was fascinating! Chatting with a race engineer along with the knowledgeable marketing staff was a real eye opener, and getting into the garage amazing!

As for the seats (by 4th spot on the grid)...

Need to save up for my next race now...

11. kesäkuuta 2018
Oma-aloitteinen arvostelu
ExclusiveGP-logo

Vastaus yritykseltä ExclusiveGP

Really glad you enjoyed the trip! The Drive the Track really is great and one of my favourite experiences!
Were looking forward to hearing from you for future races!

Jordan - Customer Success Manager

Saanut 4/5 tähteä

Suggestions

Excellent except — more options needed for transportation

11. kesäkuuta 2018
Oma-aloitteinen arvostelu
ExclusiveGP-logo

Vastaus yritykseltä ExclusiveGP

Thanks for the feedback Bob, I will raise the point with the team.

Jordan - Customer Success Manager

Saanut 1/5 tähteä

Disgusting, let down overpriced

For $3000 USD one would expect premium drinks and food,

The Race day on the sunday the bar ran out of Beers before the race began, and also there was no waiter service,

Much also to great disappointment the crew on board were very rude and not helpful whatsoever.

No wifi aswell on the vessel was a big let down as it is 2018 and cannot understand why the signal was there but somehow none of the crew didn't know the password.

Would never ever repeat this experience, the vessels either side of us will get my business next trip.

Getting onto the vessel was also very unproffessional climbing a ladder at the bow of the vessel across two other boats.

The boat we expected to have also was revoked at the last minute.

The trip to the boat from Fontveille was also excruciatingly annoying as the skipper made us all very wet from going so slowly.

4. kesäkuuta 2018
Oma-aloitteinen arvostelu
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Vastaus yritykseltä ExclusiveGP

Hello Trent

Please allow me to answer your feedback in full, we have investigated all points raised.

We understand that the bar was being re-stocked just before the start of the race from the decks below, we apologise for any inconvenience caused during the minutes this was happening but all beverages were available after this.

Like the majority of free-flow venues in Monaco, we do not operate waiter service on the trackside yachts we operate. We had three open bars on the yacht instead over the three decks.

Many of the yachts operating in Monaco do not offer wifi as the yachts are pulled away from the quay during race action for health and safety reasons, therefore, cables and power is somewhat limited. A technical issue we are talking to ACM about for 2019 and beyond.

All yacht embarkment and disembarkment during live on-track activities means this has to be done from the front of the yacht (for all trackside yachts) during race weekend for health and safety reasons with a 10-metre gap between yacht and quayside.

Yes, our original yacht was upgraded last minute but the replacement had more deck space and was of a higher specification than its predecessor.

Unlike many other yachts during the event, our tenders to/from our yacht are high-spec Van Dutch vessels. The tender transfers from Fontvieille to Monaco Port where indeed slow particularly on race day due to weather conditions in the area. We understand smaller tenders for other yachts were cancelled due to the conditions on race day so the service provided was the best possible.

We had a 97% satisfaction rate at this event from over 600 clients, however, I can only apologise for the experience you had on the day.

Our yacht is the only Official F1™Experiences hospitality yacht at the Monaco Grand Prix, we had the largest screen of any yacht in the harbour as well and the prized position, Berth Number 1 to name but a few great headlines

We have taken all comments mentioned for our continuous improvement review internally, if you would like to discuss this further with me directly please contact me at the number below

Kind Regards
Joe Sapak
Managing Director - 07786 138819

Saanut 5/5 tähteä

Monaco 2018

been to Monaco 7 years running, F1 Experiences made this one the best ever, always booking with these now, truly amazing.

2. kesäkuuta 2018
Oma-aloitteinen arvostelu
ExclusiveGP-logo

Vastaus yritykseltä ExclusiveGP

Many Thanks for the kind words Stefan! We are really happy you enjoyed the Yacht and Paddock Club!
We look forward to hearing from you for future races.

Jordan - Customer Success Manager

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