I only received one item when i ordered 2 i have emailed regarding this problem however i’ve had no correspondence regarding this. I am very disappointed and will never order from this company again.
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Katso, mitä arvostelun kirjoittajat sanovat
I needed a musical birthday card at very short notice! I visited all my local card shops (including Clinton’s) but no musical cards available. In desperation I searched Google and came across Excel... Näytä lisää
Yritys on vastannut
Thank you for my purchase which was a stainless steel Liverpool tankard...an 11th Wedding Anniversary pressie for my hubby! An ideal pressie for a Steel Wedding Anniversary & for a Liverpool fan! Just... Näytä lisää
Yritys on vastannut
Looking for Harry potter necklace. Was looking for a Harry potter necklace for my granddaughter for christmas. However a lot of sites were either more expensive or out of stock. Ordered on this... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Excellent Pick Ltd
Yrityksen kirjoittama
Excellent Pick Ltd is a one stop destination to all your daily needs. Committed to deliver Innovation and Convenience to our customers.
We are an officially licensed retailer of licensed merchandise.
Besides sports (Liverpool FC, Tottenham Hotspur FC, Scotland, Newcastle United FC, West Ham United FC, etc) products, we also offer entertainment brand products such as films, TV, music, and many others.
Harry Potter, Friends, Spider-man, Star Wars, Super Mario, Assassins Creed, and many more are the top selling products from our Entertainment brand products.
Our lower price may surprise you compared to our competitors. In fact, we constantly research the market to find the most popular selling products. At the same time, we lower our profit margins to make them more affordable for our customers to buy.
Customer satisfaction is always our top priority. Unlike others, we offer free shipping for orders over £15, no sneaking in of hidden shipping charges when you are about to make a payment. You can find more information in our Shipping Policy/FAQ.
We have 6000+ unique products and it is the perfect and best place to buy your gifts.
Yhteystiedot
85 Great Portland Street, London, England, , London, Yhdistynyt kuningaskunta
- 07369 285630
- support@excellentpick.co.uk
- excellentpick.co.uk
4,2
Hyvä
216 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Excellent Pick Ltd
Thank you for your enthusiastic feedback! We're thrilled to hear that you had a "Good" experience and considered your purchase a "great buy." Your satisfaction is our ultimate goal, and your positive comments are truly appreciated.
If you have any more purchases to make or if you ever need assistance in the future, please don't hesitate to contact us. We're here to provide you with great products and top-notch service.
Thank you for choosing us, and we look forward to serving you again.
Vastaus yritykseltä Excellent Pick Ltd
Thank you for your feedback! We're pleased to hear that your experience with us was simple and efficient and that you found our prices great. Providing an easy and efficient shopping experience with competitive pricing is what we aim for, and we're delighted that we met your expectations.
If you ever need more products or have any questions in the future, please don't hesitate to reach out. We're here to offer you the same level of service and value.
Thank you for choosing us, and we look forward to serving you again.
Exactly what I wanted
27. kesäkuuta 2023
Vastaus yritykseltä Excellent Pick Ltd
We're delighted to hear that we were able to provide you with exactly what you wanted. Your satisfaction is our top priority, and it's always wonderful to know that we've met your expectations.
If you ever need more products or assistance in the future, please feel free to reach out. We're here to ensure you continue to receive exactly what you're looking for.
Thank you for choosing us, and we look forward to serving you again.
all are perfect items
4. kesäkuuta 2023
Vastaus yritykseltä Excellent Pick Ltd
We're thrilled to hear that all the items you received from us are perfect. Your satisfaction is of the utmost importance to us, and it's truly rewarding to know that we've met your expectations.
If you ever need more perfect items or have any questions in the future, please don't hesitate to reach out. We're here to provide you with the same level of quality and service.
Thank you for choosing us, and we look forward to serving you again.
Vastaus yritykseltä Excellent Pick Ltd
We appreciate your feedback and are delighted to hear that you found ordering with us easy and that you had a great service experience. Making the order process as seamless as possible and providing excellent service are top priorities for us, and your kind words are truly motivating.
If you ever have more orders to place or if you have any questions or suggestions in the future, please feel free to contact us. We're here to assist you every step of the way.
Thank you for choosing us, and we look forward to serving you again in the future.
Excellent!
Arrived quickly, well packaged and great prices for my items, very pleased with my order.
15. toukokuuta 2023
Vastaus yritykseltä Excellent Pick Ltd
Thank you for sharing your positive feedback with us! We're thrilled to hear that your order arrived quickly, was well packaged and that you found our prices to be great. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.
If you ever have more items to order or any questions in the future, please don't hesitate to reach out. We're here to provide you with excellent service and quality products.
Once again, thank you for choosing us, and we look forward to serving you again.
Cool company and I love there support…
Cool company and I love there support and people.
26. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Excellent Pick Ltd
Thank you so much for taking the time to leave a fantastic 5-star review on Trustpilot! We're thrilled to hear that you find our company cool and that you love our support and people. Your feedback means the world to us, and it's a great source of motivation for our team.
We're dedicated to providing the best possible experience for our customers, and it's wonderful to know that we've met your expectations. If you ever have any more feedback, suggestions, or questions, please don't hesitate to reach out to us. We're here to assist you in any way we can.
Once again, thank you for choosing us, and we look forward to serving you in the future.
I ordered my posters weeks ago and…
I ordered my posters weeks ago and still has not arrived.
27. huhtikuuta 2023
Vastaus yritykseltä Excellent Pick Ltd
Dear Customer,
We are sorry for the inconvenience. We confirm that your order was dispatched on 28-04-023 and sent an email with tracking details. If you have any concerns regarding your order, you can always reach us at support@excellentpick.co.uk. Please reach out to us, and we can surely help you out. Thanks
Regards,
Excellent Pick Team
Perfect service
Hi,
I would like to thank you for the quick shipping & most important the packing
All items received in perfect condition
Would love to deal with you again
Cheers
1. toukokuuta 2023
Vastaus yritykseltä Excellent Pick Ltd
Thank you so much for your kind words! We greatly appreciate your feedback and are thrilled to hear that you're satisfied with the quick shipping and, most importantly, the packing of your items. Ensuring your products arrive in perfect condition is a top priority for us.
We'd be delighted to have the opportunity to serve you again in the future. If you ever have more orders or any questions, please don't hesitate to reach out. We're here to provide you with the same level of service and quality.
Once again, thank you for choosing us, and we look forward to serving you in your future purchases.
Absolutely Brilliant
16. huhtikuuta 2023
Vastaus yritykseltä Excellent Pick Ltd
Thank you for your enthusiastic feedback! We're thrilled to hear that you found your experience with us "Absolutely Brilliant." Your satisfaction is our ultimate goal, and we're delighted that we met your expectations.
If you have any more needs or questions in the future, please feel free to reach out. We're here to provide you with the same level of excellence.
Thank you for choosing us, and we look forward to serving you again.
good company
No problems at all. Order straight forward. Kept in touch about delivery, which was quick and delivered on time.
27. maaliskuuta 2023
Vastaus yritykseltä Excellent Pick Ltd
Thank you for sharing your positive experience with us! We're delighted to hear that you encountered no problems with your order, and that the process was straightforward. Keeping you informed about the delivery progress and ensuring a quick and on-time delivery are key aspects of our commitment to excellent service.
If you have more orders to make or any questions in the future, please feel free to reach out. We're here to provide you with the same level of problem-free and efficient service.
Thank you for choosing us, and we look forward to serving you again.
My purchase was as I expected.I will…
My purchase was as I expected.I will use you again.
10. maaliskuuta 2023
Vastaus yritykseltä Excellent Pick Ltd
Thank you for taking the time to leave your feedback. We're pleased to hear that your purchase met your expectations, and we greatly appreciate your support. Your satisfaction is important to us, and we're thrilled that we could deliver the experience you were looking for.
We look forward to serving you again in the future. If you have more purchases to make or any questions, please don't hesitate to reach out. We're here to provide you with the same level of service and quality.
Thank you for choosing us, and we can't wait to assist you again.
Excellent
Having never used this company before I was really pleased to find them excellent. My order arrived very quickly & was exactly what I wanted. I would definitely use this company again.
4. maaliskuuta 2023
Vastaus yritykseltä Excellent Pick Ltd
Thank you for your glowing review! We greatly appreciate your trust in our company and are thrilled to hear about your excellent experience. We understand that trying a new company can be a leap of faith, and we're delighted to have met your expectations.
We're excited to have gained your trust as a new customer, and we look forward to serving you again in the future. If you ever have more orders or any questions, please don't hesitate to reach out. We're here to provide you with the same level of excellent service.
Thank you for choosing us, and we're grateful for your support.
Easy to order great product
23. tammikuuta 2023
Vastaus yritykseltä Excellent Pick Ltd
Thank you for your feedback! We're delighted to hear that you found it easy to place your order and that you're satisfied with the product you received. Providing a seamless ordering experience and delivering great products are top priorities for us.
If you ever need more products or have any questions in the future, please don't hesitate to reach out. We're here to ensure you continue to receive excellent service and quality.
Thank you for choosing us, and we look forward to serving you again.
Speedy delivery
My parcel arrived quickly - despite the Christmas chaos. And they kept me updated. I hadn’t used Excellent Pick before but I certainly will use them again.
22. joulukuuta 2022
Vastaus yritykseltä Excellent Pick Ltd
We truly appreciate your positive feedback and are delighted to hear about your positive experience with us, especially during the busy holiday season. We understand that Christmas can be a challenging time for deliveries, and we're thrilled that your parcel arrived quickly and that we were able to keep you updated throughout the process.
We're excited to have gained your trust as a new customer, and we look forward to serving you again in the future. If you ever have more orders or any questions, please don't hesitate to reach out. We're here to provide you with the same level of excellent service.
Thank you for choosing us, and we're glad to have you as a valued customer.
Order arrived promptly and as described.
6. joulukuuta 2022
Vastaus yritykseltä Excellent Pick Ltd
Thank you for your feedback! We're pleased to hear that your order arrived promptly and met your expectations by being as described. Your satisfaction is important to us, and we always strive to provide accurate and timely service.
If you have more orders to make or any questions in the future, please feel free to reach out. We're here to continue delivering excellent service and products.
Thank you for choosing us, and we look forward to serving you again.
I purchased a Chelsea shoulder bag and…
I purchased a Chelsea shoulder bag and I really love it. Communication is good, the welcome discount is a bonus. I'll recommend this company to my friends. Thank you.
2. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Excellent Pick Ltd
Dear Customer,
Thank you so much for your 5-star review and feedback. Glad you found what you wanted here at Excellent Pick, and thank you for shopping with us.
Still have not received my item
Still have not received my item ? Why am I getting asked to review you if I have not received my goods ?
14. joulukuuta 2022
Vastaus yritykseltä Excellent Pick Ltd
Dear Customer,
Since Royal Mail is on strike, the delivery affects our customers nationwide. We have contacted Royal Mail and mentioned that they have got a huge backlog, which will take at least 2-3 weeks to clear. Please expect longer delays than usual. If you have any concerns, please email us at support@excellentpick.co.uk. We are always here to support our customers. Thanks
Regards,
Excellent Pick Team
Postal strike
My item never arrived. Contacted them and still didn’t come. Customer service was incredibly good and helped at every step. The Postal strikes meant the product was delayed and arrived too late for my daughter to give to her friend. Excellent Pick kept in touch all the way through.
The ball is nice for a Liverpool fan.
26. marraskuuta 2022
Vastaus yritykseltä Excellent Pick Ltd
Dear Customer,
Since Royal Mail is on strike, the delivery affects our customers nationwide. As requested, we have already dispatched your replacement order by Royal Mail 24-hour delivery method. However, Royal Mail has got a huge backlog to clear. Please expect longer delays than usual. If you are still not happy, please send us an email at support@excellentpick.co.uk. We are always here to support our customers. Thanks
Regards,
Excellent Pick Team
Vastaus yritykseltä Excellent Pick Ltd
Dear Customer,
Thank you so much for your 5-star review and feedback. As a small business, your feedback is more valuable to us. Thank you for shopping with us.
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