Evo Cycles Arvostelua 

I called the store not really knowing exactly what I needed. John listened, and gave me some advice even helped source alternative parts. Because of MY misinterpretation of the parts, there was some confusion and no doubt frustration, but John kept a very professional attitude and after I took a screenshot from an overseas website, he knew exactly what I wanted and found the part for me. Listed unavailable on website, but he still managed to get me 1 and set up a manual invoice to save any further issues.
TOP NOTCH service. If you have no idea what you need, ask these guys, theyre friendly, super patient and do what they can to help you out.
Thanks EVO and special thanks to John.

Exceptional service. Thank to Cohen for sorting my issue and ordering the parts I needed. Very helpful

I bought a Proviz reflective jacket online. It arrived within a few days of placing my order and is a great jacket. I’m very happy with the fit and the quality. I usually wear a sz10 but upsized to a 12 to allow room for winter gear underneath and it’s very roomy. I’d say they are true to standard NZ sizing

Excellent service from Evo Napier. Visiting over the long weekend and had a e-bike chain problem.Evo guy spent a good 15 mins fixing it up for me and giving advice, enough to get me back on the road for another ride the next day. No charge. Amazing.

I shop at 3 different Evo stores in Christchurch, & except for one time, I have always been served by friendly helpful staff.

Customer service was excellent, the staff was very helpful and friendly, really pleased with the way explained different things to make my decision when purchasing Mt new ebike

Friendly, helpful and knowledgeable staff who go above and beyond.

Great service from the team at Tower Junction who serviced my bike. Thanks to Saxon who looked after the repair to a very high standard, cheers Gary

I brought 2 fatboy tyres which had to be courier from Auckland to Christchurch and they arrived so much faster than I ever thought they would so the whole experience from buying one line to delivered and the items themselves were all a 10/10... very happy

Consistent service, easy online shopping and fast delivery

Ordered at 8:30 am with free delivery to Whanganui and my item was delivered by lunchtime! Well packaged, quality equipment, very easy to order. Outstanding service.

Goods were as I expected; helpful updates regarding delivery time frames and goods all arrived quickly.

Good communication, fast delivery, great support.

Evo in Dunedin are great and I had some modifications done to my bike, its now going great, Ezequiel completed the job with a smile very good advice and workmanship

Great friendly service, bought new pedals and they put them on no charge, 5 Star !

Excellent and friendly staff. The order was ready in a week and it took only 5 minutes to collect. Happy with my new bike!

I arrived at EVO Kapiti with a bike I thought was faulty (not bought from EVO). Staff from both the retail store and the workshop went out of their way to help and advise me. I couldn't have asked for better or friendlier service. I will happily return to EVO Kapiti for future purchases or servicing.

My wife bought more than $400.00 worth of equipment at the Seattle Store late last month, including a jacket and a bike saddle for me because I complained too much about my old bike saddle. She was told she could return it if I did not like it.A week later i did go to their store to have the saddle installed since i was not able to remove theolder saddle on my boke due to being very tightly locked.I got the help from the bike department and installed the new saddle for me.The sam afternoon I went on a 9 mile bike ride to test the saddle, however, it was more uncomfortable than the one I had on before.When I tried to return the saddle I was told "NO RETURN ON USED EQUIPMENT! How is that for "Huzzle free Returns? You mean I can not try a bike ore saddle to make it work for me and can not return anymore because I have used it? Even for less than half a day? Some Customer Service...

Purchased an item from the Papanui store last weekend. Queried with the sales person that if it wouldnt fot my bike could I return it.
Was not told of the "no refunds " policy or that refund would be store credit. The item would not fit my bike and so I returned it today to be told I could only get a store credit. Not happy at all with this and the sales person just pointed to a sign stuck to the rear or the pos monitor.
In the end I got a refund less 10% for restocking fee!!!!! What a crock of crap to be honest. Yep I understand if I had purley changed my mind but the item purchased woth not fit as per the instructions supplied, the packaging was in tact ( as instructions were clearly visible) and I didn't like the sales suggestion of ' just out a canle tie around it to hold it in place' certainly will not be going back to an Evo Cycles store.